Dear explorer, Thank you so much for your visit! It's a pleasure to read your review and we're so glad to hear that you had a great time at our adventure park with your family. We truly appreciate the time you took to share your comments as they motivate us to continue providing with unique and unforgettable experiences to each of our visitors. We invite you to visit our other parks focused on adventure activities such as Xavage and Xenotes in Cancun. For more information, you can contact our Call Center. We'd love to have you back soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682

Dear Nicole, Thank you so much for visiting Xplor! It’s a pleasure to read that you had an amazing experience with the activities at our park and that you were delighted with the food at our restaurant. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xavage and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Dear Michael, Thank you so much for visiting Xplor! It’s a pleasure to read that you had a good time at our park, also that you had fun with our activities such as the ziplines and the amphibious vehicles. We are thrilled to know that your visit met your expectations. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xavage and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Dear Genna, Thank you so much for visiting Xplor! We are glad to read that you enjoyed our activities such as the ziplines and the amphibious vehicles, also that you were delighted with the food at our restaurant. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xavage and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Apreciable Alexia, Gracias por sus comentarios. Para nosotros su opinión y la de todos nuestros visitantes son muy importantes. Tomamos en consideración los detalles de su experiencia y lamentamos que su percepción sobre la actitud del personal no haya sido la mejor. Lo que usted menciona sin duda se aleja de nuestros estándares de servicio y calidez que caracterizan a Grupo Xcaret. Tenga por seguro que dirigiremos sus comentarios a los departamentos correspondientes para seguir mejorando. Esperamos que nos de una segunda oportunidad para verle de nuevo en éste o en cualquier otro parque del Grupo Xcaret en el futuro. Contamos con una amplia variedad de parques temáticos para todos los gustos como Xoximilco, Xavage y Xenotes en Cancún. Xcaret, Xel-Há, Xenses, Xplor y Xplor Fuego en la Riviera Maya, el cual se pueden adaptar a sus necesidades. Cordialmente, José P. Grupo Xcaret – Servicio al Cliente. + 52 (998) 883-3143 - US 855-326-0682

Dear visitor, Thank you so much for visiting Xplor! We are glad to read that you consider Xplor such a great park and that you enjoyed our activities, also that you were delighted with the food at our restaurant. We are thrilled to know that your visit met your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xcaret and Xenotes which includes more activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Dear Hayley, Thank you so much for visiting Xplor! It’s a pleasure to read that you had a great day and so much fun with our activities such as the ziplines and the amphibious vehicles at our park. We would like to share that at our restaurant Troglodita, you can find a choice for every taste with an overwhelming buffet. Also, you can delight in two smoothie and snack stations. We are sorry that your perception of our buffet did not meet your expectations. We take into consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We hope you can give us a second chance to visit us again or invite you to know any other park from Grupo Xcaret. Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Apreciable Mairym, ¡Muchas gracias por visitar Xplor! Estamos muy contentos de leer que haya tenido una experiencia espectacular con las actividades en nuestro parque, y que se haya deleitado con la comida de nuestros restaurantes. Estamos encantados de saber que su visita cumplió con sus expectativas. Nos encantaría tenerle de vuelta muy pronto en éste o en cualquier otro parque de Grupo Xcaret en el futuro. Contamos con una amplia variedad de parques temáticos para todos los gustos. Recomendamos visitar nuestros parques Xavage y Xenotes, donde ofrecemos más actividades de aventura. Cordialmente, José P. Grupo Xcaret – Servicio al Cliente. + 52 (998) 883-3143 - US 855-326-0682

Dear Chris, Thank you for your comments. We are glad to read that you had fun with the activities at our park. It´s worth mentioning that there are allowed at our parks only the use of sunscreen and sunblock that contains titanium oxide and zinc oxide. It can help us to minimize the environmental impact by using products without chemicals. We take into consideration all your comments and are constantly working on innovating and keeping our standards for your preference. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xcaret and Xenotes which includes more activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Dear Cage, Thank you so much for visiting Xplor! It’s a pleasure to read that you consider awesome our activities such as the ziplines and that you were delighted with the food at our restaurant. We are thrilled to know that your visit met your expectations. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xavage and Xenotes which includes more adventure activities surrounded by nature! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682