1小时喷雾河骑
4.5
1小时喷雾河骑
供应商/业主为:Banff Trail Riders
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相关信息
低价保证立即预订,稍后支付免费取消
年龄限制:8-99,每个团体最多 12 人
用时: 1 小时
开始时间: 查看供应情况
电子门票
现场指南:英语
更多
- 引导和尾部引导
- 使用马
- 基本的骑马指导
- 头盔(必备)
未包含内容- 酒店接送服务
- 饮食
- 小费
- 出发地点:
- Banff Trail Riders - Corrals, Spray Ave, Banff, AB T1L 1B3, CanadaSpray River Ride 的集合地点位于班夫的 Banff Springs Corrals,位于班夫 Spray Ave 的费尔蒙班夫温泉酒店附近,网球场后面。 **所有客人必须在骑行开始时间前 30 分钟办理登机手续。迟到者将不予接待**
返程:此活动将在会面地点结束。 - 靠近公共交通
- 不提供无障碍通道
如果您对无障碍设施有疑问,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:12217P16- 您将在预订时收到确认信息
- 不建议孕妇参加
- 大部分旅行者都可以参加
- 17岁及以下的儿童必须由父母或监护人陪同。
- 成年人必须为所有活动签署弃权书,并且必须由未满18岁的任何人的父母或法定监护人填写弃权书(可能需要文件证明签字人的权力)。
- 车手必须穿长裤,脚踝处要结实的封闭脚趾鞋-禁止露趾鞋或高跟鞋。
- 参加骑马活动的客人必须年满8岁或以上,且最大重量为230磅。班夫步道骑士(Banff Trail Riders)致力于维护马匹的健康和客人的安全,这意味着最低年龄和最大体重要求得到严格执行。在办理入住手续的过程中,可能会要求客人在磅秤上确认他们目前的体重,并提供孩子的年龄证明。如果不满足这些要求,预订将被没收且不予退款。
- 在没有协助的情况下,骑手必须在身体上能够控制骑马,并且为了所有骑手的健康和安全,我们遗憾地无法容纳任何残疾或特殊需要的骑手。我们认识到,残疾人骑行是一种独特且受人尊敬的技能,我们在谷仓里没有适当的设备或技能来安全执行。
- 对于我们的外国游客,我们需要了解骑马的基本英语,以便您可以从我们的指南中了解简单的说明。
- 请注意,儿童不会与成人配对 - 他们必须骑自己的马。
- 出于安全考虑,所有骑手都必须佩戴头盔。
- 所有车手必须在乘车时间前30分钟到达。
- 此项体验需要天气状况良好。 如果行程由于恶劣天气而取消,您可选择改期或全额退款
- 此次游览/活动出行人数不得超过 12 人
- 要获得全额退款,请至少在体验开始日期前 24 小时取消。
- 如果您对此游览有疑问或需要协助预订,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:12217P16
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以下是旅行者对该运营商的意见,这些信息并非由我们提供:
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- Amy L0 条分享美好浪漫而有趣的旅行我们1小时的班夫骑行很不错。迈克是很有趣,名叫布奇的马很漂亮,骑行愉快。我会推荐这里给我的朋友和家人。撰写日期:2018年10月1日
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- Tess_and_company0 条分享聪明,享受每一分钟今天是他们首次使用这条路线(圣诞过后),所以我们是第一批游客。我们只走了一个小时,因为路上还是有一些积雪的,但这真的很棒,是路线探索当地公园一个很好的方法。我们近距离的接触麋鹿!我们都不是“骑士”,但这并不重要,所以我们肯定推荐这个活动。撰写日期:2016年4月1日
这些点评均为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。为符合我们业界领先的信任和安全标准,Tripadvisor 会对点评进行检查。阅读我们的透明度报告,了解更多信息。
4.5
70 条点评
极佳
50
非常好
7
一般
5
较差
2
很糟糕
6
Natnael M
1 条分享
2024年6月 • 家庭
You people stole my money. Almost 900 dollars. I book the trip for 11:00AM and I arrived at 11:00AM and apparently I had to arrive 30 minutes earlier which I didn’t notice. For this reason they didn’t let my family go for the ride nor allowed us to take the next ride or book us in for any other day or refund a dime of our money. I don’t think this is fair and I think this is robbery.
撰写日期:2024年12月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Natnael,
Thank you for sharing your feedback with us, and please accept our apologies for the inconvenience you experienced. We work diligently to clearly communicate our check-in times on our website, during the booking process, and in our confirmation and pre-arrival emails.
Upon reviewing your reservation, we saw that we accommodated your late arrival by placing you on the 1pm tour. However, we were unable to reach you at the stables or through the contact details provided, and unfortunately, no one arrived for the 1pm ride. At that point, we had exhausted all our options to assist you.
Once again, we’re truly sorry for any confusion or frustration caused. We strive to provide the best possible service to our guests, and we are very sorry that we fell short in your case.
BTR team
撰写日期:2025年1月6日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Bucko007
加拿大Sudbury1,089 条分享
2024年9月 • 夫妻情侣
Our ride was totally fantastic. Our guides Erin, Jess and Dakota prepped us and ensured we were paired with the proper horse. The horses were calm and very nice to ride. Our trail guides were very nice and knowledgeable giving us some info about the horses and the region. We crossed the river twice and also rode along the golf course for a bit. There was some elevation changes but nothing too drastic for those afraid of heights. As someone who has ridden in the past, I would have liked to trot or gallop a bit but I fully understand the varying degree of riders they contend with on a daily basis and the need to make everyone feel comfortable. I would do this again.
撰写日期:2024年9月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lole B
1 条分享
2024年9月 • 好友
the trip was spectacular! We had so much fun and the guides and ladies at the corral were fantastic with everyone. The horses are so beautiful! We took so many photos to capture the trip for us
撰写日期:2024年9月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Sue L
英国弗罗姆48 条分享
Fantastic ride... one of my Bucket List ticked off ! All very well organised from online booking to actually mounting up. The guides are really friendly and caring of the horses who are obviously well cared for. Guides have riders of all abilities and nationalities to deal with, so run a tight ship with rules and regulations which I found very reassuring. In my senior years and not having ridden for 15 years, I found the whole experience easy, comfortable, reassuring and above all fun. Big shout out to Bryony and Dakota who made my Bucket list adventure totally unforgettable! Thanks girls xx
撰写日期:2024年9月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Shelley
4 条分享
2024年8月 • 好友
Positives- Staff were very friendly and knowledgable. Horses were all well behaved and staff were quick to help ease any nerves. The track is nice and we loved the river crossings!
Negatives -This trip runs rain or shine, and for us it was unfortunately torrential rain and thunder for the whole hours ride. We could see that the forecast was not favourable, but as my friends sister was visiting us here in Banff we only really had this day to go with her. We weren't offered a weather option to cancel and choose another day. I completely understand that it is highlighted that it will still run in the rain and there is an expectation to dress appropriately. However, even as someone who lives in town and has a full wardrobe, I still didn't have suitable clothing to make this enjoyable. As most of your customers are tourists, who will likely not have big jackets packed for their summer holiday, its a shame you don't provide suitable jackets/ponchos if you are going to make customers ride rain or shine. I was also shocked to see that staff aren't even provided suitable gear for the back to back rides they must complete on wet days. Staff were in standard rain jackets and jeans like the rest of us and it didn't seem like the company provided any warm waterproofs for guides to wear. All three of us were soaked through and freezing as we got off the horses, and we couldn't wait to rush home and get in a hot shower. I left feeling sorry for the poor guides who had to do another 3 rides after us. We all got colds after this ride, so I can't imagine how the staff are after sitting in wet clothes for the day. This is where it feels like the company is happy to take your money, but isn't prioritising the guest experience, or looking after their staff either.
As someone who lives in town and sells activities, I can still see how this would be a great experience as the route is beautiful and you get to ride by the popular Bow Falls. I would therefore still recommend this trip, however maybe only book last minute if you can see the weather is favourable or reschedule if the weather isn't going to be great as for us this experience felt like a waste of money and gifting my friend a cold wasn't exactly the birthday gift I had hoped for.
Negatives -This trip runs rain or shine, and for us it was unfortunately torrential rain and thunder for the whole hours ride. We could see that the forecast was not favourable, but as my friends sister was visiting us here in Banff we only really had this day to go with her. We weren't offered a weather option to cancel and choose another day. I completely understand that it is highlighted that it will still run in the rain and there is an expectation to dress appropriately. However, even as someone who lives in town and has a full wardrobe, I still didn't have suitable clothing to make this enjoyable. As most of your customers are tourists, who will likely not have big jackets packed for their summer holiday, its a shame you don't provide suitable jackets/ponchos if you are going to make customers ride rain or shine. I was also shocked to see that staff aren't even provided suitable gear for the back to back rides they must complete on wet days. Staff were in standard rain jackets and jeans like the rest of us and it didn't seem like the company provided any warm waterproofs for guides to wear. All three of us were soaked through and freezing as we got off the horses, and we couldn't wait to rush home and get in a hot shower. I left feeling sorry for the poor guides who had to do another 3 rides after us. We all got colds after this ride, so I can't imagine how the staff are after sitting in wet clothes for the day. This is where it feels like the company is happy to take your money, but isn't prioritising the guest experience, or looking after their staff either.
As someone who lives in town and sells activities, I can still see how this would be a great experience as the route is beautiful and you get to ride by the popular Bow Falls. I would therefore still recommend this trip, however maybe only book last minute if you can see the weather is favourable or reschedule if the weather isn't going to be great as for us this experience felt like a waste of money and gifting my friend a cold wasn't exactly the birthday gift I had hoped for.
撰写日期:2024年9月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you found our staff friendly and knowledgeable, and that you enjoyed the well-behaved horses and the beautiful track, especially the river crossings.
We sincerely apologize for the discomfort you experienced due to the weather conditions during your ride. We understand how challenging it can be to enjoy an outdoor activity in heavy rain. While we do highlight that our rides run rain or shine and encourage everyone to dress appropriately, we recognize that not everyone may have suitable gear.
Your suggestions are valuable, and we will review them with the team. Unfortunately, we are not able to use rain poncho, as they can flap in the wind and spook the horses.
We regret that the weather impacted your experience and that it led to you and your friends feeling unwell.
Thank you for your understanding and for still recommending our trip despite the challenges you faced. We hope to have the opportunity to welcome you back in more favorable conditions.
Sincerely,
Banff Trail Riders
撰写日期:2024年9月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Mai T
1 条分享
2024年9月 • 好友
They were very kind (the tour guide) and it was really well planned. I hate the thousand of emails they send you. It makes it confusing and stressful.
Other than that, they are really well-run, kind, and great experience for me and my friend. It was my first time horseback riding and I loved the experience and the way they helped us out
Other than that, they are really well-run, kind, and great experience for me and my friend. It was my first time horseback riding and I loved the experience and the way they helped us out
撰写日期:2024年9月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Karen L
1 条分享
2024年9月 • 好友
The experience was great! The staff were really nice and the view/trail was really scenic!
Would rate a 5/5 if we could hear the instructor more clearly throughout the trail + also if we could do some trotting with the horses
Would rate a 5/5 if we could hear the instructor more clearly throughout the trail + also if we could do some trotting with the horses
撰写日期:2024年9月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
jaspreet p
1 条分享
2024年8月 • 家庭
Amazing experience, was my first time and we took 1 hour spray river ride. Staff were amazing. Thank you for wonderful experience.
撰写日期:2024年8月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tillman K
2 条分享
Fun hour hike, good guide, horses great and had good humor. Beware horses can fart and speak English. You should get there 30 mins early but can be there after no big deal. We parked in “reserved” lot and didn’t get ticketed. They don’t ticket in Banff per the horses.
撰写日期:2024年8月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
danajustdana
加利福尼亚洛杉矶9 条分享
2024年8月 • 家庭
My husband, daughter, and I went on this one hour ride. Our guides were so lovely and the horses extremely well-behaved! I'm always a little nervous riding horses, as I'm not an experienced rider, but this was a fantastic ride - beautiful and scenic, cool under the trees, informational about the area, animals, and legends, with a little comedy thrown in. I couldn't have asked for a better experience!
撰写日期:2024年8月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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