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Fingal游览
半岛温泉用餐和沐浴
3.5

半岛温泉用餐和沐浴

供应商/业主为:半岛温泉
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相关信息
在半岛温泉与真实的自我联系。这个幽静而宁静的幸福沐浴胜地将帮助您恢复身心和灵魂。此套餐可让您在 Spa Dreaming Center 和 Bath House 沐浴区无限次沐浴,并在仅限成人入住的 Spa Dreaming Center 咖啡厅享用早餐、午餐或晚餐

年龄限制:16-99,每个团体最多 15 人
用时: 4 小时
开始时间: 查看供应情况
电子门票


  • 浴室地热浴
  • 毛巾,长袍和储物柜租用
  • Spa Dreaming Center地热浴
  • 茶还是咖啡
  • 在仅限成人入住的 Spa Dreaming Center 咖啡厅享用早餐、午餐或晚餐
  • 您选择的啤酒、葡萄酒或新鲜果汁(仅限晚餐和午餐)
  • 新鲜果汁
未包含内容
  • 在Peninsula Hot Springs进行任何额外的护理(按摩,面部护理等)。
  • 往返半岛温泉的交通


出发地点:
  • 140 Springs Ln, Fingal VIC 3939, Australia
返程:此活动将在会面地点结束。

    • 不提供无障碍通道
    如果您对无障碍设施有疑问,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:69789P5

    • 充血性心力衰竭,近期中风或近期心脏病发作
    • 入口严格限制,请准时到达。迟到的客人可能无法入住。
    • 出现高出血风险的病症
    • 建议患有以下任何一种疾病的人进入游泳池之前要征得医生的意见:
    • 恶性肿瘤和癌性疾病
    • 怀孕
    • 我们不建议您在怀孕期间在温泉池中洗澡,因为您可能会受到进一步的热量或刺激的影响。将身体完全浸入温水中会升高体温,这在怀孕期间可能很危险。
    • 我们的许多客人行动不便,我们致力于为每个人提供半岛温泉之旅。 Spa Dreaming Center流动性地图可帮助您计划与我们的访问。
    • 极度高血压
    • 此套餐仅适用于16岁以上的客人。
    • 不建议孕妇参加
    • 无心脏问题或其他重大疾病
    • 泳装必不可少。我们还建议您带些舒适的鞋穿在洗澡区和一瓶水附近
    • 大部分旅行者都可以参加
    • 涉及高烧的疾病
    • 当我们欢迎您来到半岛温泉时,我们可能会要求您签署一份豁免表,以表明您已被告知此信息。
    • 糖尿病
    • 肝,肾和循环系统疾病
    • 请注意,我们将尽力确认您的首选抵达时间,但要视预订时的空房情况而定。
    • 贫血状况
    • 过敏的客人必须在预订时和登记入住时告知,以确保采取必要的预防措施。
    • 此次游览/活动出行人数不得超过 15 人

    • 要获得全额退款,请至少在体验开始日期前 24 小时取消。

    如果您对此游览有疑问或需要协助预订,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:69789P5

    当前不可预订
    此产品无法通过 Tripadvisor 预订。
    探索其他选项
    关于运营方
    以下是旅行者对该运营商的意见,这些信息并非由我们提供:
    • 半岛温泉
      2,288
      Fingal,澳大利亚维多利亚
      2010年2月加入
    • manyjourneysblog
      0 条分享
      5.0 分,共 5 分
      令人放松的一天,但要早点来
      温泉太美了,但到了午餐时段就会人满为患。建议尽早出发以避开拥挤的人群。食物大概是$16-20,有咖喱饭、饺子、沙拉和卷饼。租浴衣很值得,储物柜只需花5美元。带上自己的水壶,这里有很多饮水机。如果能在工作日来,我相信会更让人放松,也更安静的。
      撰写日期:2019年9月16日
    • 147rebekahw
      0 条分享
      5.0 分,共 5 分
      非常棒的放松方式
      这里非常棒,推荐给来莫宁顿半岛旅行的所有人,非常值得一来。虽然这里人很多,但并没有多到让你感觉自己会踩到别人。这里有40个浴室,因此总是有空房间可以使用。这里有着原始林区的自然美景,氛围非常宁静轻松,你可以在这里度过放松的一天。这里有躺椅可以放松,所有浴池附近都有喷泉,还有阴凉的地方可以休息。这里有用来存放贵重物品的储物柜,您可以租用浴袍或毛巾。这里也有咖啡馆和野餐场地。 如果可以的话,最好尽早到达,因为在高峰时间会很难停车。不建议在潮湿的天气前来。很棒的体验。
      撰写日期:2019年9月14日
    • janmwilson2015
      0 条分享
      5.0 分,共 5 分
      早起的鸟儿有虫吃😉
      温泉处于最佳状态,之前就来过,然后2019年9月2日早上7点左右的时候又来了,真是太棒了。他们已经升级了更多的温泉浴池,以便适应每个人,建议你们像我们一样在工作日早上比较早的时候来看看,因为你可以获得每人25美元的早鸟价特别优惠。绝对值得,为了享受到风景,别忘了从Top Hill Bath开始,那是大多数人都想去的地方。
      撰写日期:2019年9月13日
    • erikssonmicaela
      0 条分享
      5.0 分,共 5 分
      美丽的温泉,来这里放松下
      三月,我和朋友一起来到这里。虽然天气没那么好,但我们还是很愉快。有许多不一样的温泉池。在这散步也很愉快。是我从没见过的好地方。
      撰写日期:2019年9月8日
    • BernieBlair
      0 条分享
      4.0 分,共 5 分
      舒适的温泉。
      我在八月份的一个星期六晚上来了这个温泉,当天晚上起了薄雾而且温度比较低,但是一进到温泉里面就啥也感觉不到了。我们当时是下午晚些时候过去的,这地方晚上会亮起灯来,美得就像一幅画,但如果小道上的照明更足一些的话那就更好了。我们当时去的是梦幻水疗区,那里有很多个池子,各种温度的都有,而且还巧妙的安排了冷水池。这里还有一个额外的加分点就是这儿晚餐的口味,提供的澳洲肺鱼是我吃过最好吃的。对我来说这里唯一的缺点就是人太多,或许我们应该周中来玩。
      撰写日期:2019年8月7日
    • Warren P
      0 条分享
      4.0 分,共 5 分
      新区域增加以来的首次游玩。 有很多游泳池和其他项目可供选择。
      在学校冬天放假的时候,我们在一个星期五来游玩了。这是生意不错但也没太拥挤。所有游泳池里空间都足够。 但是有太多人都一直在刷手机-不知道他们是在拍别人还是自拍。
      撰写日期:2019年7月7日
    • WaterW5
      0 条分享
      5.0 分,共 5 分
      可以的话尽早入场
      半岛温泉适当地十分热门的旅游景点,即使非假日,十点过后一样人山人海,所以建议能赶多早是多早,而且早鸟价格只需半价,不用预约即可入场,泡温泉的品质也比较好。最高点的温泉持景色非常开阔,不过池子不大,大概15人就满了。另外建议自备大浴巾或浴袍,现场租用需另外付费。盥洗室没提供吹风机,春秋冬季来访要注意避免头部着凉。
      撰写日期:2019年4月29日
    • Kifarujourneyman
      0 条分享
      4.0 分,共 5 分
      很不错的温泉
      这是我最喜欢的温泉水疗之一。我很喜欢这里的按摩和私人浴池。这里非常安静,温泉很不错。不要去公共浴池。人很多,如果情侣来的话,不会有可以单独享用的浴池。公共浴池可能更适合带小孩的家庭。按摩师(Stacy)人很不错。我还会再次选择她为我按摩的。
      撰写日期:2019年4月28日
    • Guy M M
      0 条分享
      5.0 分,共 5 分
      物有所值
      在游览了一天的莫宁顿半岛后,这个温泉是最佳的放松的地方。我提前预订了水疗套餐,并没有让我失望。在各种各样的水疗中放松,然后泡在一个宽敞的浴池上,一边吃着美味的小食,喝着可口的饮料。提供免费的毛巾,长袍,以及储物服务。服务很专业,很友好。
      撰写日期:2019年4月21日
    • FamilyVR
      0 条分享
      5.0 分,共 5 分
      出色的客户服务
      我们有很多不能吃的食物,我们只能吃不含麸质、乳糖和坚果的食物。我们在一周中(不是假期)来到半岛温泉吃了午餐,知道自己的饮食局限性,希望他们能做些调整。服务员Peta先生在与厨师的沟通上做得很出色,我们享用了一段很棒的用餐,也享受了温泉。感谢你们所做的特别努力。
      撰写日期:2019年3月28日
    • nosurf
      0 条分享
      5.0 分,共 5 分
      一个神奇的地方
      我和妻子周日晚上和周一早上在这里。停车场没有人,周一早上我们可以把车停在入口处附近。工作人员非常友善,餐厅现场还制作了精美的披萨。热水池是非常烫,水池的温度范围在36 -42摄氏度,所以还是冷水池比较好。这里还有土耳其蒸汽浴和桑拿浴。在澳大利亚能有这样的东西真是太好了。
      撰写日期:2019年3月9日
    • GolnazAb
      0 条分享
      4.0 分,共 5 分
      我还会再来的!这里很棒!
      当气温低于20摄氏度时,来这里泡个澡非常舒服。来这里记得带上毛巾和小煤钳,然后花5美元租个储物柜。半岛温泉的设施都维护的很好,温泉这里的景色也很棒,来这里泡温泉的体验总是非常棒!我这次来想做按摩然后体验一些不同的温泉,可是很多区域已经关闭了,例如泥浆浴区,我本来特别想尝试一次泥浆浴,但没能如愿。半岛温泉允许顾客自带食物,但不允许带任何酒精饮料。这里的一切都很完美,强烈推荐!
      撰写日期:2019年2月17日
    • ianrQ2999SV
      0 条分享
      5.0 分,共 5 分
      度假
      这里真是一个度过上午的好地方。浴池很大,每个人都有足够的空间,加上顶部的风景非常壮观。我强烈推荐来这里泡温泉。每人55,而且没有时间限制。我们玩的很开心。
      撰写日期:2019年1月21日
    • KentBev
      0 条分享
      5.0 分,共 5 分
      组织有序,十分棒的体验
      作为圣诞礼物,我们得到了来半岛泡温泉/吃饭的机会。如果是我们自己预订我们可能不会考虑来这里,但是来了之后才发现哇,太棒了!在这里泡温泉真是超级享受,很安静,这里没有小孩子,有各种不错的独立温泉,每一个都仔细地贴上温度的标签。我们随意走走看看发现两个不一样的土耳其蒸汽浴。泡澡后我们在咖啡厅吃了一餐饭和一杯红酒,出奇的美味。会推荐这里的温泉给所有人。
      撰写日期:2019年1月5日
    • DanAusK
      0 条分享
      5.0 分,共 5 分
      连婴儿都能来这儿泡温泉
      去了公众浴池。写这篇评论,是想给那些跟我一样带着婴儿的家庭一些参考。我的小女儿只有6个月大。因为温泉水温太高或是太冷,所以所有的温泉池她都泡不了。但是这里有让婴儿泡温泉的池子。可以付前台3澳元,买片防水纸尿裤。我的女儿玩得很开心。但是抱着婴儿四处走还是得十分当心,因为走道有点滑。
      撰写日期:2018年12月23日
    查看全部 点评
    这些点评均为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。为符合我们业界领先的信任和安全标准,Tripadvisor 会对点评进行检查。阅读我们的透明度报告,了解更多信息。

    3.5
    3.5 分,共 5 分40 条点评
    极佳
    20
    非常好
    4
    一般
    4
    较差
    3
    很糟糕
    9

    Sam
    4 条分享
    5.0 分,共 5 分
    2024年10月 • 夫妻情侣
    I recently visited the hot springs with my fiancée, and I can't say enough good things about it! Despite a mix-up with my booking, the team went above and beyond to make our experience exceptional.
    They handled the situation with such professionalism and warmth, turning what could have been a hiccup into an opportunity for outstanding service. Thanks to their efforts, our visit became even more memorable.
    The eco-lodge itself was also incredible—10/10!
    The ambiance, comfort, and beauty made it the perfect place to unwind.
    We will definitely be back and can’t recommend this place enough.
    Thanks to the entire team for a truly wonderful experience!
    撰写日期:2024年11月11日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear SamuelH2341, Thank you so much for your review. We're thrilled to hear that you and your fiancée had a memorable experience. Your compliments mean a lot to us, and we're glad that the eco-lodge provided the perfect setting for your visit. We'll be sure to share your feedback with the team, who will be delighted to know they helped make your stay so special. We can’t wait to welcome you back for more relaxing and unforgettable moments. Thank you again for the recommendation. Warm Regards, Peninsula Hot Springs
    撰写日期:2024年11月14日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    Nalla B
    澳大利亚墨尔本16 条分享
    4.0 分,共 5 分
    2024年9月 • 好友
    Unfortunately the lack of disability parking and access marred a special day. There is TWO disabled parking spaces Only on close to entrance. Both were occupied on our arrival. The pools were also not disability accessible. Certainly not an inclusive experience.
    We then stopped in at the springs at Mettung to find them even less accessible. Mind you they did have at least 6 recharge stations which would have been somewhat accessible. DISABILITY is common in our community Please lift your game and consider being an inclusive venu.
    撰写日期:2024年9月14日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear Nalla, Thank you for taking the time to share your review. We are truly sorry to hear that your recent visit did not meet your expectations, particularly in terms of accessibility. At Peninsula Hot Springs and Metung Hot Springs, we are committed to creating an inclusive environment, and your comments regarding disabled parking and pool accessibility are taken seriously. While we do provide accessible parking spaces, it’s clear from your experience that more could be done to ensure our facilities are welcoming to all visitors. We will review both the availability of accessible parking and the our pools to improve our accessible offerings. Thank you again for your feedback, it helps us grow and improve. We hope to better serve you in the future. Warm Regards, Peninsula Hot Springs
    撰写日期:2024年9月23日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    Tra
    澳大利亚墨尔本5 条分享
    1.0 分,共 5 分
    2024年7月 • 夫妻情侣
    Money hungry company that does not care about customer service. Had a gift voucher that has just expired, unfortunately voucher was lost which is why i could not extend or use it. Asked for a very small extension but due to their policies they refused - not even offering something else (even 50% of the voucher value) . All this place cares about is money and the most disgusting customer service i have ever experience. Please do not give them any more money..
    撰写日期:2024年7月15日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear Tkjh1981, Thank you for taking the time to share your valuable feedback about your recent experience with us. We are constantly evolving, and your feedback is important. We understand that life gets busy. For this reason, our gift certificates come with three years’ validity. This means gift certificate recipients have three years to make a booking from the day the certificate is purchased. Our reservationists are available over the phone from 8.00am until 5.00pm every day to assist in making a booking, and bookings can be changed with 24 hours’ notice if something comes up. As such, our policy precludes us from honouring expired gift certificates. We appreciate your understanding on this issue, and hope to welcome you to Peninsula Hot Springs in the future. Warm Regards, Peninsula Hot Springs
    撰写日期:2024年8月15日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    Ash Vik
    澳大利亚墨尔本8 条分享
    5.0 分,共 5 分
    We went to Peninsula hot springs at 8 AM. We spent 11 hours and enjoyed every minute of it.
    My favorite activity was going to the hilltop pool. I loved the view from there.It was amazing in the morning and night☀️🌙👌🏼.I also liked the cave pool and loved the steam in the cave♨️.Did you know that the water 💧 comes from 637m down from mother earth 🌍.There is also a mineral water shower 🚿.When we got there we had to take a shower 🧼 before we went to bathe in the water 💦.I loved the experience.It was beautiful 👍🏼❤️👍🏼.

    Posting from my dad’s account

    - 7 yo daughter
    撰写日期:2024年7月13日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear Ash V's (daughter), Thank you so much for your fantastic review. We are thrilled to hear that you and your family had such a wonderful time at Peninsula Hot Springs. It's fantastic that you enjoyed the hilltop pool, the cave pool, and the geo thermal showers. We're especially happy to hear from our younger guests and are glad you loved your time with us. Your enthusiasm and detailed description of your favourite activities put a big smile on our faces. We hope to welcome you and your family back for many more enjoyable visits in the future. Warm Regards, Peninsula Hot Springs
    撰写日期:2024年7月14日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    Gowri S
    2 条分享
    1.0 分,共 5 分
    2024年7月 • 好友
    Just had a live chat with peninsula hotsprings little while ago and I asked if you do offer group discounts for group bookings? The agent asked me to call hotsprings for that enquiry. . When I called hotsprings. a rude person by the name of Tammy answered and rudely said that 'we are not a charity to offer discounts Furthermore she sarcastically mentioned that they are a business and not a not for profit organisation to offer discounts to people. I'm really offended the way she spoke to me , her tone , voice and the attitude. I have cone there many times but this time with a large group. Obviously we are not stupid not to know you are a business. Not a charity. and I will not come there ever again and inform all family and friends how rude and unprofessional behaviour of staff.whay did your online live chat team refered to me to ask that question??? What a waste of time.
    撰写日期:2024年7月12日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear 169gowris, Thank you for bringing this matter to our attention. I am deeply sorry to hear about your recent experience with our team and for any offense it may have caused. This is not the level of service we aim to provide at Peninsula Hot Springs, and will be reviewed with our team. Regarding your inquiry about group discounts, we do offer various packages for group bookings of over 8 guests. For future instances in regards to large group bookings please feel free to contact our groups team directly at: groups@peninsulahotsprings.com I hope you will consider giving us another chance to provide you with the exceptional experience you have come to expect from us. Your feedback is invaluable, and we appreciate you taking the time to share it with us. Warm Regards, Peninsula Hot Springs
    撰写日期:2024年7月14日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    tajyd
    melbourne96 条分享
    5.0 分,共 5 分
    2024年2月 • 家庭
    An absoute favourite, my daughter and I try to go at least once a year, well worth paying for the spa dreaming centre as it gets so busy in the main section, had a wonderful massage and a superb lunch - cant wait to go back!
    撰写日期:2024年3月24日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear tajyd, Thank you for taking the time to share your experience with us. We're thrilled to hear that Peninsula Hot Springs is one of your favourites and that you and your daughter had such a wonderful visit. It's fantastic to hear that you enjoyed the Spa Dreaming Centre and found it to be a peaceful retreat from the busier areas. We can't wait to welcome you back for another relaxing experience. If you have any further feedback or questions, please don't hesitate to reach out. Warm Regards, Peninsula Hot Springs
    撰写日期:2024年3月25日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    Reza S
    澳大利亚墨尔本7 条分享
    5.0 分,共 5 分
    We had a wonderful experience at the Peninsula Hot Springs with our friends. We indulged in the Turkish bath, enjoyed relaxing massages, and savored a delicious lunch together. The facility was impeccably clean and the ambiance was delightful. The staff was friendly, welcoming, and made our visit even more enjoyable. Whether you're planning a weekend getaway or a weekday escape, I highly recommend this place for its wide range of options and exceptional experience.
    撰写日期:2024年1月11日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear 470rezas, Thank you so much for taking the time to share your fantastic experience at Peninsula Hot Springs! We are delighted to hear that you and your friends enjoyed the Turkish bath, relaxing massages, and the delicious lunch. Our team takes great pride in providing a friendly and welcoming environment, and we are thrilled that it contributed to making your visit even more enjoyable. We appreciate your recommendation and kind words about the wide range of options we offer. Whether it's a weekend getaway or a weekday escape, we look forward to welcoming you back for another exceptional experience. . Warm Regards, Peninsula Hot Springs
    撰写日期:2024年1月11日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    Tory singlton
    1 条分享
    1.0 分,共 5 分
    2023年7月 • 家庭
    Could not believe that you have gone cashless.. we need to be an example to our children, by going cashless you are bowing down to the corrupt agenda.. WONT be back and neither will a whole lot of others that are awake to what is going on..
    撰写日期:2023年7月21日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear Victoria , We apologise for any inconvenience caused by our cashless policy. We understand that this may not align with everyone's preferences or circumstances. The decision to operate as a cashless business is based on various factors, including providing a more convenient and secure experience for our guests. We appreciate your feedback and respect your decision. If you have any further questions or need assistance with alternative options, please feel free to let us know. Warm regards, Peninsula Hotsprings
    撰写日期:2023年7月23日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    THRILLY
    澳大利亚Greater Perth837 条分享
    4.0 分,共 5 分
    Visited Monday 18th July for glamping. This is our second visit to the Hot Springs.

    On arrival everything was explained perfectly. We parked at short term parking to check in. We then drove to our tent number 9.

    We was gifted a bottle of sparkling as it was my partners birthday & our anniversary.

    We arrived at 3pm & our massage & facial was at 4pm. We had just missed the lunch. I asked could we order pizza for when our massages finished. The waiter, a lovely guy said he would happily do them after (light snacks go from 3pm -5pm).
    When we finished our massage/facial I attempted to order the pizzas at 5:10pm. We was told quiet abruptly by a moody young lady that this could not be done. The guy was there & appeared defeated by the women who were adamant this would not be done. We was sent down stairs, out in the cold to the cafe. It really felt cheap to our $1100 glamping experience.

    The massages & facials were amazing! My skin glowed. After our pizza we returned to our tent to get ready for some bathing. The bathing was amazing. We enjoyed until as late as mid night.

    Dinner at 7:30pm - I walked into the main dining area to hear that young lady call out “have you a booking?” My partner stopped and answered her. I continued to the restaurant & gave the wait staff my name. I did not like the way she called out.

    The restaurant was not busy. I ordered the beef native curry as I had enjoyed this last year. To my disappointment it was not that great. I barely ate it. My partner ordered the barramundi. He enjoyed this very much so.

    During our meal this waitress spoke to another staff about a glamping couple who left dinner owing some money. She appeared annoyed. Her presence made me feel uncomfortable. She had very poor mannerisms. I expected more for the experience we paid for.

    We ordered a hot chocolate to take away & two deserts to dine in. We had three different wait staff. She came back & asked do you want to take the deserts away? We felt we was being pushed out the door. The deserts were just cafe cabinet food. Not a glamping dining experience. The dinner experience from the food, staff & atmosphere was very poor.

    Breakfast - The kitchen was closed. We was advised of this the week prior. We received a beautiful breakfast pack to our room. It was delicious. We was advised we could get complimentary coffee & juices at the cafe. This would have been nice if they delivered as we ate breakfast with no hot drink or sparking.

    Loved the tent. Very romantic & could be such a wonderful experience.

    Unsure if I’ll return for a glamping experience due to the lack of luxury feel. Apart from the facial, massage & late bathing I did not get the experience I was hoping for.
    撰写日期:2023年7月20日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Good Morning, Thank you for sharing your experience from your glamping visit on Monday, 17th July. We are delighted that you chose to celebrate your partner's birthday and your anniversary with us for the second time at Peninsula Hot Springs. We are pleased to know that your arrival and check-in process went smoothly, and you enjoyed the thoughtful gesture of sparkling wine for your special occasion. It's wonderful to hear that you had a fantastic time during the treatments and the late-night bathing session. However, we apologise for the disappointment you encountered with the dining experience. This is certainly not the standard of service we aim to provide, and we will address this with our team to ensure it doesn't happen in the future. Additionally, we apologise for the inconvenience caused by the kitchen closure during breakfast. Your comfort and satisfaction are of utmost importance to us, and we regret that we did not meet your expectations on this occasion. We hope that you will consider giving us another chance to provide you with the luxurious and memorable glamping experience you deserve. Thank you once again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future for a truly exceptional experience. Warm Regards, Peninsula Hotsprings
    撰写日期:2023年7月20日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    david s
    1 条分享
    1.0 分,共 5 分
    2023年7月
    I purchased a voucher as an anniversary gift during COVID to support the business and something to look forward to.
    unfortunately was not able to use it until now, only to be told the voucher expired. 2 months past expiry.

    Dont buy a voucher whatever you do, unless you use it in time you are just gifting the company money for nothing.

    I will be taking my money elsewhere next time.

    Peninsula you are money hungry grubs
    撰写日期:2023年7月10日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Hello David, Thank you for reaching out to us and expressing your disappointment surrounding our Gift Certificate policy. While we cannot extend the validity of expired gift certificates, we do appreciate your feedback and will take it into consideration for future policy evaluations. We genuinely regret if our response left you feeling unsatisfied or discouraged from visiting or recommending Peninsula Hot Springs. Thank you again for taking the time to provide your review, we do hope you consider giving us a second chance in the future. Warm Regards, Peninsula Hot Springs
    撰写日期:2023年7月10日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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