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多佛尔海岸游览:通过坎特伯雷和利兹城堡到伦敦的邮轮游览

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2 位成人
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重要信息
出发点
Dover Cruise Terminal, Western Docks, Dover CT17 9DQ, UK
期限
8 小时
返回详情
London, UK Heathrow Central Bus Station (Stand 1), Hounslow TW6 1DJ, UK Heathrow Terminals 2 & 3, Hounslow TW6 1RU, UK Heathrow Terminal 4, Hounslow TW6 3YD, UK Heathrow Terminal 5, Hounslow TW6 2GA, UK
包括项目
  • 高管教练的单程交通
  • 在选定的希思罗机场酒店和1区内的伦敦市中心酒店提供港口接送和酒店送客服务
  • 无忧岸上游览保证
  • 进入利兹城堡和花园
  • 入场/门票 - Leeds Castle
不包括项目
  • 小费
  • 食品和饮料
  • 门票:坎特伯雷大教堂
  • 入场/门票 - Canterbury Cathedral
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附加信息
  • 您将在预订时收到确认信息
  •  如果您住在伦敦市中心区,下午4:30将开始下车。
  • 我们可以在任何伦敦市中心的酒店,宾馆或空中巴士提供送客服务。
  • 如果您住在伦敦希思罗机场酒店,您将从下午6点起飞。对于其他伦敦机场酒店,您将被送往维多利亚火车站,那里有前往所有四个主要机场的火车和巴士
  • 大多数主要酒店都有长途汽车通道,但一些较小的酒店和公寓位于步行区或非常狭窄的道路上,大巴士无法进入。在这些情况下,您将在尽可能靠近住宿的地方下车,但可能需要与行李一起散步
  • 无障碍通道
  • 允许携带服务型动物
  • 婴儿必须坐在成人腿上
  • 交通工具有无障碍设施
  • 表面有无障碍通道
  • 旅行者应该具备正常的身体素质
  • 请注意,坎特伯雷大教堂是一座有效的宗教建筑,有时会在最后一刻关闭
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22 条点评
0 个常见问题

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rkirouac54 写了一条点评 2018年9月
加拿大温尼伯1 分享1 推荐
我们能够提前离开,不定期地停下来拍摄多佛城堡。美好的一天,放松的节奏。我们的导游,Oz,知识渊博,友好。团体规模很大,只有10人。 强烈推荐前往多佛(乘坐游轮)前往伦敦的酒店或机场的人士之旅。
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体验日期:2018年9月
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Greg N 写了一条点评 2018年7月
Menai, NSW81 分享16 推荐
服务按照建议/指示到达。但是,“豪华教练”并不那么奢侈。抵达的迷你车只有2个乘客可以容纳行李箱(即1个大箱和2个2个小行李)。行李箱的其余部分必须放在乘客座椅之间的货车内。巡演中有8到10名乘客。面包车的座位非常狭窄,也不奢华。  抵达面包车后,我们(我和我的搭档)将行李(2个大袋和2个小袋)交给面包车后部的司机,后者指示我们进入面包车并坐下,他会安排等待一段时间后,司机将行李装入货车,我们就离开了。 在整个旅程中,指定使用的指南非常好并且信息丰富。  我们后来到了利兹城堡,在那里参观了这个综合体并返回了面包车。此时,乘客将被分割到各自的位置。
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体验日期:2018年7月
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回复来自多佛尔海岸游览:通过坎特伯雷和利兹城堡到伦敦的邮轮游览Guest Relations Manageriftravel
2018年7月11日已回复
Good morning, Thank you so much for taking the time to leave your feedback - I am glad to read that you enjoyed your time with the guide. However, I am a little surprised to read the rest of your review. All of our vehicles are luxury, with comfortable seating and air conditioning. The vehicle allocated to this tour was a 19 seater executive minibus; for a tour running with 10 customers there was more than enough room on board for all passengers, plus their luggage. Upon arrival at the minibus, all of the luggage you had brought with you was loaded up. When you noticed that one of your bags was missing, at the last stop on the tour, you had our driver call our emergency phone. Our emergency staff then did their utmost to assist you, despite your incredibly rude and dismissive tone. Immediately after your call, our staff began to try and locate the bag, and soon enough discovered that it was on the baggage claim belt at Dover Cruise Terminal. We have spoken with the ground handling team at the port, who have in turn reviewed the CCTV with security and have categorically stated that it would be a complete breach of security, for, as you claim, the bag to leave the building, be left unattended in the road and then taken back into the building. This would never happen in any port around the UK. They are categorical in their statement that an unattended bag would not be removed from the road and returned onto the luggage belt. Their procedure in dealing with left luggage is to firstly investigate it as a potential security threat. If and when deemed safe, it would be taken to the reception area at the port. Luggage that has come off of the luggage belt and removed from the arrivals hall is never returned to the luggage belt. In addition to this information from the port, we discussed separately with both driver and guide, the procedure that was followed before the departure of this vehicle: Your guide and driver did a walk around the coach after everybody was on board, to double check that there was no remaining luggage, as is standard protocol for an International Friends tour. Had your luggage been in the road, as you claim, they would have seen it. If you had left your bag at the rear of the vehicle, as you stated, the vehicle would have run over it as it reversed out. The driver, as would everyone else on board, would have noticed this. I would have thought you would be exceptionally grateful for how our staff handled this issue on the day of your tour. They located the bag and had it collected from the port, and safe in a company vehicle within an hour of receiving your phone call. Given that your bags are your responsibility, I am unsure why you would not expect to cover the cost of this? I would also like to highlight that you booked the wrong month for your journey down to Dover, which we upgraded to a private transfer for you at short notice. You had also given us the wrong information regarding your hotel drop off for the day of your tour (this is why you were taken to this hotel). Despite this, our driver re-loaded your bags and took you to the correct hotel. You left your bags at the port, which our staff also rectified. Many other companies would have simply given you the number for the team at Dover Cruise Terminal and had no further involvement. I am very sorry to hear that you feel this way about our company, but we fervently disagree with your comments. Each time and every time you made a mistake, our staff rectified the issues to the best of their ability for you. I appreciate that this situation must have been stressful for you, but I hope in time, you will see that all the staff at International Friends did was help you. Kind regards, International Friends
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关于运营方

以下是旅行者对该运营商的意见,这些信息并非由我们提供。

提供方: International Friends
DrSteve93
00
很棒的接送服务
我们预订了从伦敦酒店到多佛的接送服务,因为我们要去乘坐迪士尼魔力号。大巴按照约定时间接上了我们。我们先来到不列颠之战纪念馆,那里的体验超出了我的预期,因为它坐落在可以俯瞰多佛的白色悬崖上。然后我们去了多佛城堡,非常棒的景点,值得一
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