Hello Trip552953, I'm Tamara Jiménez, operations manager. Nice to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we aim to make our visitors happy and we put all our heart and soul into making it happen. We want you to feel the city like a local, because our goal as a company is to make you happy and to make you feel the city like a local. We are sorry to hear your words because our aim is to offer the highest quality service to our customers. Thank you again for your time and attention. It will be a pleasure to see you again with us enjoying some of the cities we operate in. Best regards, Tamara Jimenez Director of Operations

Hello JDR1973_DDD, I'm Tamara Jiménez, operations manager. Nice to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we aim to make our visitors happy and we put all our heart and soul into making it happen. We want you to feel the city like a local, because our goal as a company is to make you happy and to make you feel the city like a local. We are sorry to hear your comment because our customers are our priority. We have been giving guided tours of the city's monuments for more than 12 years without any problems. We hope you will contact us so that we can clarify what happened customerservices@panchotours.com Thank you again for your time and attention. It will be a pleasure to see you again among us enjoying one of the cities in which we operate. Best regards, Tamara Jiménez Director of Operations

Hello sanfrannio, I'm Tamara Jiménez, operations manager. Nice to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we aim to make our visitors happy and we put all our heart and soul into making it happen. We want you to feel the city like a local, because our goal as a company is to make you happy and to make you feel the city like a local. We are sorry to hear your comment because our customers are our priority. We have been giving guided tours of the city's monuments for more than 12 years without any problems. We hope you will contact us so that we can clarify what happened customerservices@panchotours.com Thank you again for your time and attention. It will be a pleasure to see you again among us enjoying one of the cities in which we operate. Best regards, Tamara Jiménez Director of Operations

Hi Janice P, I'm Tamara Jiménez, operations manager. It's a pleasure to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we seek to make our visitors happy and we put all our soul to make it happen. We want you to feel the city like a local, because our goal as a company is to make you happy. It is a real pleasure to have received your comment so that we can continue to grow and offer a service as excellent as the one you have enjoyed. We suggest that, on your return to Spain, you enjoy our tours in Granada, Madrid and Barcelona. Thank you again for your time and attention. It will be a pleasure to see you again with us enjoying some of the cities we operate in. Best regards, Tamara Jimenez Operations Manager

Thank you very much for your comments. We hope to count on you in the future to continue enjoying our experiences. Best regards

The beauty of the historical buildings and a few of the stories. However there is really very little left of any Jewish character or signs of Jewish life there so the tour was more about historical Spanish figures, painters, writers and opera references to Seville (Carmen, Barber of Seville, Don Giovanni). Other than a couple of anecdotes related to how the Jewish people suffered under the Spanish Inquisition, there was little to connect this tour to Jewish content. Thank you very much for your opinion, we appreciate your summary, and we are sorry for not being able to have dramatic stories as in other places in Europe related to the Jewish people, but in Spain and specifically in Seville, the Jewish people brought a lot of patrimonial and cultural richness in coexistence with the different cultures that settled in Spain throughout its history. That is the true wealth of Seville. We are sorry that you did not value the quality of our Tour despite the fact that our story is in line with our history.

Vielen Dank für Ihre Kommentare. Wir hoffen, dass wir auch in Zukunft auf Sie zählen können, um unsere Erfahrungen weiter zu genießen. Mit freundlichen Grüßen

Thank you very much for your comments about the tour. We hope to count on you in the future to continue enjoying our experiences. Best regards