Hello Passport691164, I'm Tamara Jiménez, operations manager. Nice to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we aim to make our visitors happy and we put all our heart and soul into making it happen. We want you to feel the city like a local, because our goal as a company is to make you happy and to make you feel the city like a local. We are sorry to hear your words, as our priority is to provide the highest quality service to our customers. Please do not hesitate to contact us so that we can clarify this customerservices@panchotours.com It is a real pleasure to have received your comment so that we can continue to grow and offer a service as excellent as the one you have enjoyed. We suggest that, on your return to Spain, you enjoy our tours in Granada, Madrid and Barcelona. Thank you again for your time and attention. It will be a pleasure to see you again with us enjoying some of the cities we operate in. Best regards, Tamara Jimenez Director of Operations

Hello janotb2016, I'm Tamara Jiménez, operations manager. It's a pleasure to greet you. Thank you very much for taking a few minutes to comment on your experience with us. In Pancho Tours we aim to make our visitors happy and we put all our soul to make it happen. We want you to feel the city as a local, because our goal as a company is to make you happy and to make you feel the city as a local. It is a real pleasure to have received your comment so that we can continue to grow and offer such an excellent service as the one you have enjoyed. We suggest you, on your return to Spain, to enjoy our tours in Granada, Madrid and Barcelona. Thank you again for your time and attention. It will be a pleasure to see you again among us enjoying some of the cities in which we operate. Best regards, Tamara Jimenez Operations Manager

Olá BeatrizctFreitas, Eu sou Tamara Jiménez, directora de operações. É um prazer cumprimentá-lo. Muito obrigado por ter tirado alguns minutos para comentar a sua experiência connosco. Na Pancho Tours procuramos fazer os nossos visitantes felizes e colocamos toda a nossa alma para que isso aconteça. Queremos que sinta a cidade como um local, porque o nosso objectivo como empresa é fazer-lhe feliz. É um verdadeiro prazer ter recebido o seu comentário para que possamos continuar a crescer e oferecer um serviço tão excelente como aquele de que desfrutou. Sugerimos que, no seu regresso a Espanha, desfrute das nossas excursões em Granada, Madrid e Barcelona. Mais uma vez obrigado pelo vosso tempo e atenção. Será um prazer vê-lo novamente connosco a desfrutar de algumas das cidades em que operamos. Com os melhores cumprimentos, Tamara Jimenez Gestor de Operações

Hi Julieann J, I'm Tamara Jiménez, operations manager. It's a pleasure to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we seek to make our visitors happy and we put all our soul to make it happen. We want you to feel the city like a local, because our goal as a company is to make you happy. We are sorry to hear that you did not enjoy your visit. We take your comment into account because it makes us improve and enhance the quality of our services. We suggest that, on your return to Spain, you enjoy our tours in Granada, Madrid and Barcelona. Thank you again for your time and attention. It will be a pleasure to see you again with us enjoying some of the cities we operate in. Best regards, Tamara Jimenez Operations Manager

Hi bobpS1958JD, I'm Tamara Jiménez, operations manager. It's a pleasure to greet you. Thank you very much for taking a few minutes to comment on your experience with us. At Pancho Tours we seek to make our visitors happy and we put all our soul to make it happen. We want you to feel the city like a local, because our goal as a company is to make you happy. It is a real pleasure to have received your comment so that we can continue to grow and offer a service as excellent as the one you have enjoyed. We suggest that, on your return to Spain, you enjoy our tours in Granada, Madrid and Barcelona. Thank you again for your time and attention. It will be a pleasure to see you again with us enjoying some of the cities we operate in. Best regards, Tamara Jimenez Operations Manager

Merci beaucoup pour vos commentaires. Notre guide María José sera ravie de connaître votre avis à ce sujet. Nous espérons pouvoir compter sur vous à l'avenir pour continuer à profiter de nos expériences. Meilleures salutations

Muchas gracias por su comentario. Esperamos contar con usted en el futuro para seguir disfrutando con nuestras experiencias. Saludos