兰萨罗特岛机场（阿雷西费）抵达转机（机场至科斯塔特吉塞酒店）
2.5
兰萨罗特岛机场（阿雷西费）抵达转机（机场至科斯塔特吉塞酒店）
供应商/业主为：MyTransfers
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相关信息
年龄 0-99
用时： 15分钟
开始时间： 查看供应情况
电子门票
- 私人车辆运输
- 每位乘客1个中型手提箱（70厘米x 50厘米）+一个手提包或一个小包。
- 机场免费等候时间：飞机降落后，司机将等您1小时
未包含内容- 饮料
- 运输未申报行李的额外费用。
- 超过免费等待时间的额外费用。
- 出发地点：提供旅行者接送服务。接送服务详情
- 我们的司机将在到达大厅等着带主要乘客姓名的标志等您。
提供机场接送服务结账时，您可以从包含的机场列表中进行选择。- Lanzarote Airport, Lanzarote Spain
返程：此活动将在会面地点结束。 - 不提供无障碍通道
- 提供婴儿座椅
- 靠近公共交通
如果您对无障碍设施有疑问，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：92439P243- 您将在预订时收到确认信息
- 儿童必须由成人陪同
- 大部分旅行者都可以参加
- 这是一项私人游览/活动。 只有您的团队能够参加
- 要获得全额退款，请至少在体验开始日期前 24 小时取消。
- 如果您对此游览有疑问或需要协助预订，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：92439P243
2.5
3 条点评
极佳
1
非常好
0
一般
0
较差
0
很糟糕
2
verajenks
英国拉内利41 条分享
2023年9月 • 夫妻情侣
We used Viva Transfers from Lanzarote Airport to Playa Bastian. Followed instructions received on my confirmation e-mail. I sent to them an email to explain the poor service as there was no driver there to pick us up & after approximately 45 minutes another company came over to expalin they had been asked transfer us to our accomodation. Here is the reply I received couldn't believe the attitude
Gloria García (Viva Transfers)
5 Sept 2023, 19:45 CEST
Good evening,
Sorry to hear that.
But yes we have a very busy day. The island is getting busier and busier every year. Companies struggle to find enough drivers, same for us.
We do our best but also add the poor service the airlines are giving the entire summer and giving us a nightmare and everybody blame us for that reason.
Is not our fault flight delays, drivers don´t have option just wait for the customers, take them to their accommodation and back to the airport for the next.
Everybody expect a private driver waiting for them no matter what time land. Is not a private driver, is a private transfer and people should adapt a bit more to the circumstances.
I´m understand you are tired and want to arrive asap to your hotel. If you want to blame someone, do it to the airlines.
Have a nice day
Gloria García
Vivatransfers.com
Gloria García (Viva Transfers)
5 Sept 2023, 19:45 CEST
Good evening,
Sorry to hear that.
But yes we have a very busy day. The island is getting busier and busier every year. Companies struggle to find enough drivers, same for us.
We do our best but also add the poor service the airlines are giving the entire summer and giving us a nightmare and everybody blame us for that reason.
Is not our fault flight delays, drivers don´t have option just wait for the customers, take them to their accommodation and back to the airport for the next.
Everybody expect a private driver waiting for them no matter what time land. Is not a private driver, is a private transfer and people should adapt a bit more to the circumstances.
I´m understand you are tired and want to arrive asap to your hotel. If you want to blame someone, do it to the airlines.
Have a nice day
Gloria García
Vivatransfers.com
撰写日期：2023年9月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nigel B
英国格洛斯特195 条分享
Arifice Airport, Lanzarote
When purchasing goods in Spanish territories the VAT can be claimed back. Appears to be a relatively simple procedure where the shop issues you with a document that is scanned at a terminal at the airport. Refunds are then issued via the tax office in the boarding area.
Document wouldn't scan so sought advise from the young lady at the information desk. It appears we interrupted her phone viewing activities and had little or no knowledge of the procedure. The machines apparently had been installed the previous day and we were told to get a taxi to the tax office in some town about 15 minutes away. Well that's going to happen when you need to check in!
The online procedure states if problem at the terminal the customs office is located next to the machine where the procedure can be continued. Well, surprisingly there is no office. Got the young lady to get a customs officer to attend in person. Clearly on his arrival he didn't want to know. I was being told contradicting any official or airport guidance that it was a different type of tax and needed to go down the taxi route.
After going though to the departure area where it is stated the tax office is located to process the refund, I thought I would have one more go, after physically checking the area and not locating this office I asked in the main duty free area, they said there not an office. I asked at the Swissair information desk who confirmed no tax refund office.
That's great about €740 down the pan!
Why have these systems in place when they are not in place at the airport and staff are not trained or made aware.
They even had the scheme being advertised in the boarding area.
Appalling lack of organisation and interest by some of the staff.
Once you leave the country do foes any hope of receiving what you are promised. - Well done.
When purchasing goods in Spanish territories the VAT can be claimed back. Appears to be a relatively simple procedure where the shop issues you with a document that is scanned at a terminal at the airport. Refunds are then issued via the tax office in the boarding area.
Document wouldn't scan so sought advise from the young lady at the information desk. It appears we interrupted her phone viewing activities and had little or no knowledge of the procedure. The machines apparently had been installed the previous day and we were told to get a taxi to the tax office in some town about 15 minutes away. Well that's going to happen when you need to check in!
The online procedure states if problem at the terminal the customs office is located next to the machine where the procedure can be continued. Well, surprisingly there is no office. Got the young lady to get a customs officer to attend in person. Clearly on his arrival he didn't want to know. I was being told contradicting any official or airport guidance that it was a different type of tax and needed to go down the taxi route.
After going though to the departure area where it is stated the tax office is located to process the refund, I thought I would have one more go, after physically checking the area and not locating this office I asked in the main duty free area, they said there not an office. I asked at the Swissair information desk who confirmed no tax refund office.
That's great about €740 down the pan!
Why have these systems in place when they are not in place at the airport and staff are not trained or made aware.
They even had the scheme being advertised in the boarding area.
Appalling lack of organisation and interest by some of the staff.
Once you leave the country do foes any hope of receiving what you are promised. - Well done.
撰写日期：2023年3月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for bringing your concerns to our attention. We take customer feedback seriously, and we would like to address your issue promptly.
Please add your booking number in this comment section and our team will gladly take a look at your situation.
撰写日期：2023年5月12日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
World Atlas of Nina & Lettie
英国Redcar194 条分享
Great airport staff were friendly and great. All COVID measures up to date. Clean well presented Air Port plenty of facilities including seating, WC and Bistro style café.
撰写日期：2021年8月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
还未有人针对这次体验进行提问
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