游览和门票
探索 Trastevere 的时尚街区
3
相关信息

年龄 0-99
用时: 3 小时
开始时间: 查看供应情况
电子门票
现场指南:英语, 意大利语
更多


  • 私人和个性化的行程
  • 主机在Trastevere 3小时
  • 步行体验(如果需要,房东可以建议公共交通或出租车选择)
  • 酒店聚会(可根据要求提供中心位置)
  • 真实的本地知识和见解
  • 在您的房东推荐的酒吧中选择2种饮品,但由您选择
未包含内容
  • 食品和饮料
  • 任何景点的门票
  • 交通费用
  • 小费(可选)


出发地点:
  • Church of St Agatha in Trastevere, Largo S. Giovanni de Matha, 00153 Roma RM, Italy
    预订后,您可以在我们的体验规划师的帮助下调整集合地点以满足您的喜好。
返程:此活动将在会面地点结束。

    • 无障碍通道
    • 婴儿车可入内
    • 允许携带服务型动物
    • 靠近公共交通
    如果您对无障碍设施有疑问,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:30791P726

    • 您将在预订时收到确认信息
    • 大部分旅行者都可以参加
    • 这是一项私人游览/活动。 只有您的团队能够参加

    • 要获得全额退款,请至少在体验开始日期前 24 小时取消。

    如果您对此游览有疑问或需要协助预订,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:30791P726

    当前不可预订
    此产品无法通过 Tripadvisor 预订。
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    3.0
    2 条点评
    极佳
    1
    非常好
    0
    一般
    0
    较差
    0
    很糟糕
    1

    2023年5月
    My first viait to Rome with my sister. Our tour guide Mossimo was the best! Personable, knowledgeable and fun!
    撰写日期:2023年5月13日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

    Ashley
    卡罗莱纳州夏洛特59 条分享
    2019年9月
    Well we confirmed via email the date, time and meeting location for our tour start.

    However, our guide did not arrive on time. We sent a What's App text and he didn't respond. Then he asked if the guide was there with us meaning, he is literally sub contracting out tours.

    To make things worse City Unscripted has yet to reply to my refund request from 8 days ago.

    I have used this service before and had a positive experience but I would say stay away from this one. City Unscripted is probably getting to big to provide good service now.

    And if someone from City Unscripted could read this I would really like a reply.
    撰写日期:2019年9月16日
    此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
    Dear qctarheel, I thank you for your feedback and I want you to know that I take this very seriously. It is my priority to make sure that we offer the best possible customer service and please accept my sincerest apologies for our poor performance in this occasion. I have reviewed the full history with my team. As soon as our Customer Happiness Manager saw this review she looked into the situation as a matter of urgency and got in touch with your host. She explained to you via email that there was some confusion around who would be hosting your experience in Rome. The host who was assigned the booking at first became suddenly unavailable a few days before the experience. The team then connected you with another host. However, further to our investigation, we found out that the new host had not received the details via email due to a filter in his inbox, which is very unfortunate. This is something the team have since then looked into and we put additional measures and procedures in place to make sure similar cases don't happen in the future. On the day of your experience, we tried to do everything we could to make it up for you. As soon as our Experience Planner was informed of the situation he found another host available to meet you. Understandably, at this point after all the confusion you wanted to cancel. The fact that your initial refund request was missed is completely unacceptable and far from the high standard of service we expect from our team. We have grown since last year and we have a few new team members, but we are still a small business and we pride ourselves of having a team who really cares about each and every customer. I would like you to know that everyone in my team had to attend extra training sessions and I hope this will remain an isolated case. I am truly sorry that the situation escalated into you having to leave a review to receive a reply. As our Customer Happiness Manager explained, we would love to make this up to you and give you the 5-star experience you deserve and had with us prior to this one. Looking forward to hosting you again in any of our 45+ destinations worldwide. Warm regards, Anna Kerekes Co-founder | City Unscripted
    撰写日期:2019年10月1日
    此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

    探索 Trastevere 的时尚街区, 罗马