Good morning, Thank you for your kind words. We are really glad you have enjoyed the service! Thank you Avenidas Team

Good afternoon, Thank you very much for your kind words. We are really glad you have enjoyed the tour and the guide has met your expectations. Hope you can come to Portugal once again and discover our beautiful country. Here for you Avenidas Team

Good afternoon, Thank you very much for such a great feedback! This is very important to us. Here for you, Avenidas Team

Good afternoon, Thank you for such a great feedback! We are really glad you have enjoyed the tour and the guide has met your expectations. Hope you can come to Portugal once again and dicover more of our beautiful country. Here for you Avenidas Team

Good morning, Firstly, thank you for your feedback even though less positive. All feedbacks allow Avenidas to grow as a company and we take them seriously. We would like to explain that it has been hard due to the fires and protection of our customers. During this week we could not control the volume of calls and booked services due to last minute changes. Unfortunately it happenned with you. Please acept our apologies and we hope you understand this matter. We will improve our service. Here for you, Avenidas Team

Dear Nancy, Thank you for your kind words. We are really glad you have enjoyed our service and also our customer care department! Here for you, Avenidas Team

Bonjour Annie, Merci beaucoup pour vos paroles très aimables. Nous sommes très heureux que vous ayez apprécié nos services ! Merci d'avoir choisi le Portugal comme destination. Here for you, Avenidas Team

Dear Sir or Madam, Firstly, let us apologize for all the trouble and inconvenient it caused. We are sorry that the transfer haven't met your expectations. Please be aware that the traffic in Lisbon sometimes can be caotic and it difficults our operation to be on time on places. However we apologise for the lack of information, and your notes have been taken into concern. These negative feedbacks are very important to us once it helps us improving our services. Our goal as a company and team is the satisfaction of our customers . We want to show that Portugal is always an excellent choice of destination. Thank you very much,

Dear Piwian, We are sorry to hear that the experience did not match your expectations due to the miss-encounter with the driver.. We are a serious company engaged with the aim of providing the best possible service to our clients. We have confirmed that the driver was there waiting for you. Nevertheless, we understand that the miss-encounter generated a stressful situation, reason why we have made a refund. Thank you! Here for you, Avenidas Team

Dear Ken, We are sorry to hear that the experience did not match your expectations due to the miss-encounter with the driver.. We are a serious company engaged with the aim of providing the best possible service to our clients. We have confirmed that the driver was there waiting for you. Nevertheless, we understand that the miss-encounter generated a stressful situation, reason why we have made a refund. Thank you! Here for you, Avenidas Team