哥本哈根 - 马尔默，1 天自助游
2
哥本哈根 - 马尔默，1 天自助游
供应商/业主为：Travelshop
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相关信息
年龄限制：18-64，每个团体最多 15 人
用时： 24 小时
开始时间： 查看供应情况
电子门票
书面指南：英语
印刷或数字阅读材料，如指南、地图、手册等。
更多
- 地图
- 火车票（来自 MMA）必须在下午 3 点前领取
- 巴士票（前往 MMA） 电子票将通过短信或邮件发送。
- 公共汽车和自行车之间的选择。
- 马尔默十大景点（Leaflet）
未包含内容- 入场/门票 - HSB Turning Torso
- 入场/门票 - Malmohus castle
- 出发地点：
- Tietgensgade 65, 1704 København, DenmarkDGI BYEN柯本哈文
返程：此活动将在会面地点结束。 - 不提供无障碍通道
- 婴儿车可入内
- 允许携带服务型动物
- 靠近公共交通
如果您对无障碍设施有疑问，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：68658P10- 您将在预订时收到确认信息
- 最低饮酒年龄为18岁。
- 旅行当天需要持有当前有效护照。
- 在各种天气条件下操作，请穿着合适。
- 大部分旅行者都可以参加
- 我们不为行程中列出的任何地点提供入场费。 （大多数都是免费的。）
- 此次游览/活动出行人数不得超过 15 人
- 要获得全额退款，请至少在体验开始日期前 24 小时取消。
- 如果您对此游览有疑问或需要协助预订，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：68658P10
2.0
5 条点评
极佳
0
非常好
2
一般
0
较差
0
很糟糕
3
Jeremiah JOhn D
32 条分享
2022年10月
The tour operator changed the pickup time half an hour early and did not even update the correct pickup time on their site. I was emailed when I had no email access. Completely wasted our time going to the pickup spot when the tour had already left. As you have read from the contributor Lauren here, getting a refund was a hassle & the tour operator is claiming that I confirmed the pickup time. Avoid this tour and go straight to Copenhagen airport and buy a roundtrip train ride to Malmo for half the price here.
撰写日期：2022年10月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi!
We are sorry you are not satisfied.
We have informed you about the time change 6 days before departure by email and sms, you responded to the mail the 17 october:
"Hi, will we receive the bus tickets via email to print?
Thanks,
Jeremiah
Jeremiah Oct 17, 2022, 03:57 PM"
And we saw that you have seen the info by sms as well. On friday the 21: you got the bustickets and sms tickets for the bus, and info one more time about the time and place where the bus departure. You didnt show up on saturday and we tried to email and sms you, but no answear.
We will talk to viator and ask if you can get some refound anyway.
Really sorry again for what happends.
Best regards Angela Travelshop
撰写日期：2022年10月30日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Lauren R
1 条分享
2022年9月
Booked this trip prior to us going away to Copenhagen for the week (well in advance). Got the email the day prior reminding me of my booking, and giving me a meeting point.
I arrived at the meeting point early as was advised on the ticket. When the time to meet the operator came and there was no bus, I phoned the emergency contact number on the sheet - but got no answer. I instead phoned the customer helpline (he was very friendly) who gave me an emergency number one digit different from the one printed where I could get in contact with the provider. I was informed that the bus would still be arriving at the scheduled departure time.
As the departure time approached I got very nervous as me and my other half had gone down all of the buses and asked all the drivers and none of them were the ones booked for this trip. I started to believe I had messed up and I was in the wrong place.
Two minutes after the scheduled leaving time (and 30mins after the guy had told me it was still going ahead) I received a text saying it was cancelled. This was not an automated number, and I received a text simply apologising for it, and offering a refund.
This meant I had to organise and pay for travel on the day to and from Malmö - leaving me further out of pocket.
Getting a refund proved difficult too, as for a while the person handling it for me couldn't get a reply off of the provider - despite me being promised on the day of a full refund. I have since received this refund two weeks later.
I arrived at the meeting point early as was advised on the ticket. When the time to meet the operator came and there was no bus, I phoned the emergency contact number on the sheet - but got no answer. I instead phoned the customer helpline (he was very friendly) who gave me an emergency number one digit different from the one printed where I could get in contact with the provider. I was informed that the bus would still be arriving at the scheduled departure time.
As the departure time approached I got very nervous as me and my other half had gone down all of the buses and asked all the drivers and none of them were the ones booked for this trip. I started to believe I had messed up and I was in the wrong place.
Two minutes after the scheduled leaving time (and 30mins after the guy had told me it was still going ahead) I received a text saying it was cancelled. This was not an automated number, and I received a text simply apologising for it, and offering a refund.
This meant I had to organise and pay for travel on the day to and from Malmö - leaving me further out of pocket.
Getting a refund proved difficult too, as for a while the person handling it for me couldn't get a reply off of the provider - despite me being promised on the day of a full refund. I have since received this refund two weeks later.
撰写日期：2022年9月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
I'm really sorry for this not good experience. It was a technical issue, we have full responsible for.
I hope you got your payment back. I will also ask if you had more costs relative to the cancelled tour?
We are very sorry once again.
撰写日期：2022年9月7日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
A. Gwerder
2 条分享
2020年2月
Der Ausflug ist mit CHF 119.40 völlig überteuert....der Flixbus direkt kostet nur CHF 14.--
Es war kein Retourticket dabei....Bei der Ankunft war kein Guide der uns die Stadt erklären konnte etc......
Es war kein Retourticket dabei....Bei der Ankunft war kein Guide der uns die Stadt erklären konnte etc......
撰写日期：2020年3月1日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
nicole B
法国马赛114 条分享
2019年12月 • 夫妻情侣
Jolie ville, bien aimé mais malheureusement pour le budget c’est difficile de faire beaucoup de visites ou de goûter à leur cuisine !!! La. vie est horriblement chère!!
Nous avons eu pas mal de pluie
J’ai beaucoup apprécié leur rigueur dans l’écologie et la circulation
Silence dans la ville apaisant
Belle ambiance de Noël
Nous avons eu pas mal de pluie
J’ai beaucoup apprécié leur rigueur dans l’écologie et la circulation
Silence dans la ville apaisant
Belle ambiance de Noël
撰写日期：2020年1月5日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Merci pour vos commentaires, la prochaine fois j'espère que le soleil brille :)
撰写日期：2020年1月6日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Schwarzecker
奥地利维也纳57 条分享
2019年7月 • 家庭
Sehr gute Veranstaltung kurze Interesse Reise nach 🇸🇪 für ein paar Stunden mit perfekter Zugsverbindung
撰写日期：2019年8月18日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you very much for your review, we are happy that you had a nice day.
撰写日期：2019年8月19日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Voy a pasar unos días en Copenhague y me gustaría aprovechar y cruzar a Malmo...creo que podria disponer del dia 28 de diciembre completo...¿ podrías ampliarme la información?
撰写日期：2018年12月23日
Hello,
Sorry for the late answer.
We have updated he product with a proper itinerary.
Best regards,
Travelshop
撰写日期：2019年1月30日
As a European citizen do I need a passport or is the ID card enough?
撰写日期：2018年10月20日
If you're from the north (Sweden, Denmark, Norway, Finland) a valid national ID-card, driver's license or passport would suffice. Any other member of the EU/EES would be required to provide a valid national ID-card or passport. For anyone outside of the EU/EES, they're required to bring a valid passport.
撰写日期：2018年10月25日
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