AURORA专家高手短摄影探险
4.2
AURORA专家高手短摄影探险
供应商/业主为：Wonderlapland
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年龄限制：3-100，每个团体最多 50 人
用时： 3 小时
开始时间： 查看供应情况
电子门票
现场指南：英语, 法语, 西班牙语
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- 空调车
- 保暖工作服和雪地靴额外 10 欧元
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- 所有费用和税费
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- 出发地点：提供多个接送地点。接送服务详情
- 请记住，活动的开始时间和接载时间可能会根据天气情况发生变化和调整
提供酒店接送服务结账时，您可以从包含的酒店列表中进行选择。提供机场接送服务结账时，您可以从包含的机场列表中进行选择。- Rovaniemi Airport, Rovaniemi Finland
返程：此活动将在会面地点结束。 - 不提供无障碍通道
- 提供婴儿座椅
如果您对无障碍设施有疑问，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：328642P1- 您将在预订时收到确认信息
- 大部分旅行者都可以参加
- 此项体验需要天气状况良好。 如果行程由于恶劣天气而取消，您可选择改期或全额退款
- 此项体验设有最低出行人数限制。 如果行程由于未达到最低出行人数而取消，您可选择改期/不同体验或全额退款
- 此次游览/活动出行人数不得超过 50 人
- 要获得全额退款，请至少在体验开始日期前 24 小时取消。
- 如果您对此游览有疑问或需要协助预订，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：328642P1
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评分最佳
4.2
27 条点评
极佳
19
非常好
3
一般
0
较差
1
很糟糕
4
这些点评是从原始语言自动翻译而来的。
此服务可能包含由谷歌提供的译文。 谷歌不会以明示或默示的形式对译文作出任何保证，其范围包括译文的准确性与可靠性，也不会以默示形式担保其适销性、特定用途的适用性及非侵权性。
Tali
保加利亚索非亚34 条分享
The BEST tour agency.
We had issues with a precious tour agency, which cancelled last minute. Then we called Wonderlapland and they found us a spot at the last minute (45 minutes before the tour). Our guide was EXTREMELY outgoing and dedicated. This was one of the best nights we’ve ever had. The place was great and remote, no lights to ruin the view. The aurora was light to medium at first, and on our way back our guide stopped to take pictures with way stronger aurora. Amazing people, amazing experience, I 100% recommend booking with them. 10/10!
We had issues with a precious tour agency, which cancelled last minute. Then we called Wonderlapland and they found us a spot at the last minute (45 minutes before the tour). Our guide was EXTREMELY outgoing and dedicated. This was one of the best nights we’ve ever had. The place was great and remote, no lights to ruin the view. The aurora was light to medium at first, and on our way back our guide stopped to take pictures with way stronger aurora. Amazing people, amazing experience, I 100% recommend booking with them. 10/10!
撰写日期：2024年11月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
RobertoRebe
1 条分享
2024年11月 • 家庭
All right with the guide, the shame that the auroras wouldn't come out any more. The activity is well developed and with the guide very nice.
撰写日期：2024年11月27日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Fabiana G
1 条分享
2024年9月 • 好友
We came out with rain, and our Mikis Guide, took us about 80 km outside the center, it was clearing, we stopped on the route and the sky lit up. It was amazing. He took a lot of pictures of us and we stayed as long as we wanted. Just say thank you!!!
撰写日期：2024年9月27日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
amy.b
4 条分享
2024年1月 • 好友
Absolute rip off. We booked this with such high hopes, and could not have been more disappointed. The evening was perfect, conditions were great and the aurora was BEAUTIFUL! Unfortunately, the guides had no idea how to operate a camera, so the promise of 'professional' photos is a complete lie. Once we arrived at the viewing destination, one guide gave the other a crash course in how to take the photos as they had never operated a camera before.
At the end of the the night we were assured by the photographer that we would receive our images the next day via text. After 48 hours we contacted Wonderlapland who told us that the waiting period would be significantly longer. After two weeks and multiple phone calls we received the images 'as a special favour'. They noted that other tour attendees had not yet received their images, and were were lucky to get them so early.
The photos were a waste of time. Shockingly bad. Photos we took ourselves were significantly higher quality. After querying why the images were so blurry and requesting the high-resolution versions, Wonderlapland stated that it was impossible to take clear photos when the people in the photos were moving. I noted that the images that had no people in them were also blurry, at which time they said they would 'look into it' and 'get back to me'.
Trying to exercise patience, I have waited a month to follow up, in which case I was told that images are deleted after 2 weeks so we could no longer see them (please refer to my abovementioned timeline to share in my outrage). They also don't issue refunds after 10 days (although they neglected to respond to any correspondence within this time period), so we are left with nothing. I can't describe how disappointed we are with the overall experience, how poorly the images turned out and the treatment since. The only consolation is that the aurora was spectacular that evening, but Wonderlapland cannot take responsibility for that! Don't waste your time. If you're in a group it would be cheaper to hire a car for the night and go out yourselves.
At the end of the the night we were assured by the photographer that we would receive our images the next day via text. After 48 hours we contacted Wonderlapland who told us that the waiting period would be significantly longer. After two weeks and multiple phone calls we received the images 'as a special favour'. They noted that other tour attendees had not yet received their images, and were were lucky to get them so early.
The photos were a waste of time. Shockingly bad. Photos we took ourselves were significantly higher quality. After querying why the images were so blurry and requesting the high-resolution versions, Wonderlapland stated that it was impossible to take clear photos when the people in the photos were moving. I noted that the images that had no people in them were also blurry, at which time they said they would 'look into it' and 'get back to me'.
Trying to exercise patience, I have waited a month to follow up, in which case I was told that images are deleted after 2 weeks so we could no longer see them (please refer to my abovementioned timeline to share in my outrage). They also don't issue refunds after 10 days (although they neglected to respond to any correspondence within this time period), so we are left with nothing. I can't describe how disappointed we are with the overall experience, how poorly the images turned out and the treatment since. The only consolation is that the aurora was spectacular that evening, but Wonderlapland cannot take responsibility for that! Don't waste your time. If you're in a group it would be cheaper to hire a car for the night and go out yourselves.
撰写日期：2024年3月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Laura F
1 条分享
2023年12月 • 好友
The reception was extremely poor, and the agency managers were rude and terribly disorganised. He had forgotten to put petrol in the car, and we were stopped by the police because our guide Miguel was driving too fast. As a result, we were unable to complete our tour and were never reimbursed.
TO BE AVOIDED WITHOUT ANY HESITATION
TO BE AVOIDED WITHOUT ANY HESITATION
撰写日期：2024年2月22日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Maxwell P
2 条分享
Amazing group of people! We had all our tours last minute cancelled by another company and Miguel helped us re book last minute with Wonder Lapland- we also got engaged under the northern lights which was fantastic! Their prices are much fairer than other companies and they are more intimate versus a bus filled with 50 people where you are just a number.
A lot of the bad reviews are less about Wonder Lapland, Miguel, and his team and more to do with people coming to the Arctic Circle not prepared to be in -30 and thinking nature obeys our command.
A lot of the bad reviews are less about Wonder Lapland, Miguel, and his team and more to do with people coming to the Arctic Circle not prepared to be in -30 and thinking nature obeys our command.
撰写日期：2024年2月15日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
rosa L
英国伦敦12 条分享
2024年1月 • 好友
Anna, our guide, was very kind and sweet although the tour was really very poor value for money. Basically the only thing included was the pick up and transfer with a van to a 30minutes away location from Rovaniemi. The idea is that you stay in a van (not particularly warm - it was -35 outside) and wait for the guide to check if anything appears and come back to get you. The guide being very young and from a Mediterranean country and having been in Lapland for a year, did and could not share any local information as per the activity description on the website. We should have been recommended to hire the thermal outfits and for 132 Euro a thermos of hot tea could and should have been included. The guide, as much as enthusiastic for Northern Lights and very sweet, did not explain much, she used apps anyone can download and understand and eve the groups pics fairly poor quality. Far far to expensive for what it offered.
撰写日期：2024年1月21日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
mmyles89
澳大利亚珀斯40 条分享
We had a fantastic experience on the tour, and loved the remoteness and small group atmosphere. The photographer was so friendly and helpful. The drivers had a bit of trouble with the car, and the sunroom kept popping off but it was a fun experience and gave us a good story to tell.
Sadly, that has been ruined as the company will not reply to any of our messages we have sent enquiring about our pictures. We have tried ringing, texting, emailing, using the website enquiry form and even Instagram DMing but it all goes unanswered. On the night, the drivers told us we would get the pictures that night. We thought that was a bit odd as it was 1am when we were dropped off so we waited to contact the company until the next day but it has now been three days with no contact. If this is rectified our review would be much higher as we loved the tour itself.
Sadly, that has been ruined as the company will not reply to any of our messages we have sent enquiring about our pictures. We have tried ringing, texting, emailing, using the website enquiry form and even Instagram DMing but it all goes unanswered. On the night, the drivers told us we would get the pictures that night. We thought that was a bit odd as it was 1am when we were dropped off so we waited to contact the company until the next day but it has now been three days with no contact. If this is rectified our review would be much higher as we loved the tour itself.
撰写日期：2024年1月13日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Daryl L
3 条分享
Miguel & Pauline are really friendly & honest.
Even though on the first day weather was bad, they gave us the option to cancel which we didnt, and decided to try our luck the next day.
Despite the bad weather again, Pauline tried her best & took us to different spots away from the city. At least we managed to catch some aurora with our camera towards the end despite the heavy clouds.
Thankyou for their efforts.
Even though on the first day weather was bad, they gave us the option to cancel which we didnt, and decided to try our luck the next day.
Despite the bad weather again, Pauline tried her best & took us to different spots away from the city. At least we managed to catch some aurora with our camera towards the end despite the heavy clouds.
Thankyou for their efforts.
撰写日期：2023年11月8日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for sharing your experience with us. We appreciate your understanding regarding the challenging weather conditions on the first day, and we're glad you decided to give it another try.
We're delighted to hear that despite the persistently bad weather, Pauline went above and beyond to take you to different spots away from the city, allowing you to capture some aurora towards the end. Your recognition of our team's efforts means a lot.
We understand how crucial capturing the aurora is for our guests, and we're grateful for your patience and flexibility.
Thanks again for choosing our safari, and we hope to have the pleasure of welcoming you back for clearer skies in the future!
Best regards,
Wonderlapland
撰写日期：2023年11月28日
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
Alex T
5 条分享
2023年9月 • 家庭
An overall memorable experience. At first the weather was not very great, but Miguel managed to find a nice spot where the sky got clearer as we waited. The Northern Lights were shy at first, but after less than an hour they all appeared at once, in the sky canva. The stars are also unbelievably clear to see ! Highly recommend this tour, as Miguel is both profesisonal and friendly. :)
撰写日期：2023年9月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to share your experience with us. We appreciate your feedback, and we're glad to hear your thoughts.
It's heartening to know that you enjoyed the clear view of the stars and found us both professional and friendly. We truly appreciate your recommendation!
Thanks again for choosing our tour, and we hope to see you again soon!
Best regards,
Wonderlapland
撰写日期：2023年11月28日
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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