私人往返豪华接送服务：酒店至圣卢西亚国际机场
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私人往返豪华接送服务：酒店至圣卢西亚国际机场
供应商/业主为：NexusTours
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相关信息
当您到达圣卢西亚国际机场时，不要被租车和地图所困扰。通过预订此快速的机场接送服务，以简单的方式！
享受从机场到您在安斯拉雷（Anse La Raye），开普敦（Cap Estate），卡斯特里（Castry），马里戈特（Marigot），马里斯勒（Marisule），鸽子岛，罗德尼湾（Rodney Bay），苏弗雷耶尔（Soufriere），老港口（Vieux）的酒店的便捷交通
年龄 0-120
用时： 1–3 小时
开始时间： 查看供应情况
电子门票
- 单向私人豪华接送服务（仅适用于指定区域中位于市中心的酒店。）
- 空调运输
- 您与预订时所选择的地区不在同一地区，可能需要支付额外费用
未包含内容- 小费
- 出发地点：提供多个接送地点。提供酒店接送服务结账时，您可以从包含的酒店列表中进行选择。提供机场接送服务结账时，您可以从包含的机场列表中进行选择。
- Hewanorra Airport, St. Lucia
返程：此活动将在会面地点结束。 - 不提供无障碍通道
如果您对无障碍设施有疑问，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：7437P41- 您将在预订时收到确认信息
- 旅行者应该具备正常的身体素质
- 在预订时提供完整的酒店/游轮详细信息以及到达航班时间表非常重要。没有这些信息，我们将无法确认您的预订。如果是这种情况，请立即与我们联系以再次确认您的预订
- 接送服务每天24小时提供；出行前与当地运营商确认您的接送时间。联系方式列在您的确认凭证上
- 仅包括对指定地区中心酒店的交通。如果您与预订时所选择的地区不在同一地区，则可能需要支付额外费用。
- 这是一项私人游览/活动。 只有您的团队能够参加
- 要获得全额退款，请至少在体验开始日期前 24 小时取消。
- 如果您对此游览有疑问或需要协助预订，我们很乐意提供帮助。 只需致电下方的号码，并引用产品代码：7437P41
相似体验
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1 条点评
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1
S0129
2 条分享
I paid for a private luxury round trip transfer to and from UVF (the St. Lucia airport) for 2 people. Here is the 1 reason why I highly recommend going with another company — 1) unorganized, and rude representatives.
When you book with NexusTours you are asked to select the category of your car (i.e., private, shared, luxury, etc.) and the amount of passages. No where are you asked to indicate the amount of bags you have. I booked a private luxury round trip for 2 people. We each had 2 bags, the standard amount of bags. While the transfer from the airport to the resort was fine, the issues started on the transfer from the resort back to the hotel. For starters, you will NEVER receive any type of call or confirmation regarding your pick up time. My sister-in-law who was also on the trip booked her travel through another company and received multiple confirmations and instructions for her departure time. We both found it odd Nexus never attempted to provide any guidance. So I take it upon myself to walk into the Nexus representative office and ask for confirmation, pick-up time, etc. Maria (the Nexus rep) asks me 1 question — what is the name on the reservation? I tell her the name, she confirms “Yes, we have you booked for a private luxury transfer for 2 people, meet in the lobby at 10:20am”. Not once did Maria indicate to me that I was only allowed to have 1 bag per person for this trip. The vehicle I was offered had room for only 1 bag per person. The driver was extremely polite and waited for us to come up with a solution. Maria rudely insisted this was my fault because I never indicated that each person had 2 bags, AGAIN—a question I was never asked nor prompted to tell. I could understand if we each had 3 bags, but 2 bags per person is pretty standard. I then reminded Maria that she herself didn’t ask me how many bags when we spoke in person the day before, nor was I asked how many bags when I booked the transfer. Maria’s response “well you didn’t book with me”, which 1) didn’t even make sense because you are a Nexus rep and I actually did speak to you to confirm and 2) that response was just rude and unhelpful. In the end Maria made it clear that she would not send another luxury private vehicle that could fit everything, nor would she give us a refund. We were told to send our bags with another vehicle (on a bus) and just hope we get reunited with them at the airport. Again, our driver was fantastic and this was not his fault at all. He was quite understanding. But again, if you want a smooth booking, confirmation and helpful people — please stay away from this company. There are other companies on the island. Book with one of them.
When you book with NexusTours you are asked to select the category of your car (i.e., private, shared, luxury, etc.) and the amount of passages. No where are you asked to indicate the amount of bags you have. I booked a private luxury round trip for 2 people. We each had 2 bags, the standard amount of bags. While the transfer from the airport to the resort was fine, the issues started on the transfer from the resort back to the hotel. For starters, you will NEVER receive any type of call or confirmation regarding your pick up time. My sister-in-law who was also on the trip booked her travel through another company and received multiple confirmations and instructions for her departure time. We both found it odd Nexus never attempted to provide any guidance. So I take it upon myself to walk into the Nexus representative office and ask for confirmation, pick-up time, etc. Maria (the Nexus rep) asks me 1 question — what is the name on the reservation? I tell her the name, she confirms “Yes, we have you booked for a private luxury transfer for 2 people, meet in the lobby at 10:20am”. Not once did Maria indicate to me that I was only allowed to have 1 bag per person for this trip. The vehicle I was offered had room for only 1 bag per person. The driver was extremely polite and waited for us to come up with a solution. Maria rudely insisted this was my fault because I never indicated that each person had 2 bags, AGAIN—a question I was never asked nor prompted to tell. I could understand if we each had 3 bags, but 2 bags per person is pretty standard. I then reminded Maria that she herself didn’t ask me how many bags when we spoke in person the day before, nor was I asked how many bags when I booked the transfer. Maria’s response “well you didn’t book with me”, which 1) didn’t even make sense because you are a Nexus rep and I actually did speak to you to confirm and 2) that response was just rude and unhelpful. In the end Maria made it clear that she would not send another luxury private vehicle that could fit everything, nor would she give us a refund. We were told to send our bags with another vehicle (on a bus) and just hope we get reunited with them at the airport. Again, our driver was fantastic and this was not his fault at all. He was quite understanding. But again, if you want a smooth booking, confirmation and helpful people — please stay away from this company. There are other companies on the island. Book with one of them.
撰写日期：2024年4月21日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Samantha E:
Thank you for taking the time to share your feedback with us. We are sorry to hear that you had cause to complain and that your experience with our services was not up to your expectations.
We take all feedback seriously and truly understand your concerns. If you could kindly provide me with your full name and reservation number by emailing me at avazquez@thenexustours.com, I will look into the points you’ve raised and will personally respond in due course.
Once again, please accept our apologies for any inconvenience caused. We hope that despite your experience, you won’t be deterred from using our services again in the future.
Sincerely
Alejandro Vazquez.
Corporate Director of Guest Experience.
NexusTours.
撰写日期：2024年4月22日
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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