Gday Christopher Bins -Thanks for your note, sorry we could not do the tour, as you were the only one on the day, as was also informed to you by auto response, and it was still showing pending order and we had not confirmed tour. It may be due to the severe weather we have had no bookings. Sadly if you had phoned us we would informed you same too, that your order was still in pending to you. Your funds have already been refunded to your account, as requested. Hope you have a great stay in Perth and if we can assist you, please do contact us