阿斯塔纳全日(6小时)城市游
3.5
阿斯塔纳全日(6小时)城市游
供应商/业主为:Astana Guide Tours
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Tripadvisor 会将旅行者之选大奖颁发给持续获得旅行者好评,并在 Tripadvisor 位列前 10%的酒店、景点和餐厅。
相关信息
低价保证立即预订,稍后支付免费取消
年龄 0-70
用时: 6–7 小时
开始时间: 查看供应情况
电子门票
现场指南:英语
更多
- 空调车
- 所有费用和税费
- 私人交通
- 午餐
- 入场/门票 - Nur-Astana Mosque
- 入场/门票 - Bayterek Tower
- 入场/门票 - The State Theatre of Opera and Ballet Astana Opera
- 入场/门票 - Khan Shatyr
- 入场/门票 - 努尔苏丹
- 入场/门票 - 努尔苏丹
- 入场/门票 - National Museum of Kazakhstan
- 入场/门票 - Zeleny Bazar
- 出发地点:提供多个接送地点。接送服务详情
- 我们的导游将以您的名字举行招牌。
提供酒店接送服务结账时,您可以从包含的酒店列表中进行选择。提供机场接送服务结账时,您可以从包含的机场列表中进行选择。- Astana Airport, Astana Kazakhstan
返程:此活动将在会面地点结束。 - 提供婴儿座椅
- 允许携带服务型动物
- 靠近公共交通
- 婴儿车可入内
- 无障碍通道
如果您对无障碍设施有疑问,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:166321P2- 您将在预订时收到确认信息
- 大部分旅行者都可以参加
- 此项体验需要天气状况良好。 如果行程由于恶劣天气而取消,您可选择改期或全额退款
- 此项体验设有最低出行人数限制。 如果行程由于未达到最低出行人数而取消,您可选择改期/不同体验或全额退款
- 这是一项私人游览/活动。 只有您的团队能够参加
- 要获得全额退款,请至少在体验开始日期前 24 小时取消。
- 如果您对此游览有疑问或需要协助预订,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:166321P2
低至
US$150.00
每位成人(价格因团体人数而异)
选择日期和旅行者
相似体验
行程
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3.5
11 条点评
极佳
5
非常好
2
一般
1
较差
0
很糟糕
3
这些点评是从原始语言自动翻译而来的。
此服务可能包含由谷歌提供的译文。 谷歌不会以明示或默示的形式对译文作出任何保证,其范围包括译文的准确性与可靠性,也不会以默示形式担保其适销性、特定用途的适用性及非侵权性。
Radames Kyl
马萨诸塞波士顿15 条分享
2024年3月 • 独自旅游
My experience with Astana Tours Team was incredibly disappointing and fell far below expectations.
Firstly, my guide was an inexperienced teenager who lacked knowledge about the city. Despite promising a tour of multiple landmarks, we only managed to visit three out of the many listed in the itinerary. Additionally, we drove 40 minutes to the Alzhir memorial only to find it closed, as it was a Monday. The guide then tried to seek assistance from management and the manager was unreachable, leaving us stranded and wasting time.
Secondly, the high prices charged for the subpar service are unjustifiable. Paying $170 for a poorly executed city tour is unacceptable, especially considering the pay provided to guides. It's appalling to learn that guides receive a mere fraction of the hefty fees charged to customers, which likely contributes to their lack of motivation and engagement.
Furthermore, the lack of transparency regarding transportation arrangements is concerning. Instead of providing dedicated vehicles, the company relies on guides to use their personal cars, further highlighting their disregard for customer satisfaction and safety.
In conclusion, my experience with Astana Tours Team was marked by incompetence, unreasonably high prices, and dishonesty from management. I strongly advise against using their services and urge others to seek alternative tour operators for a more fulfilling and worthwhile experience in Astana.
Firstly, my guide was an inexperienced teenager who lacked knowledge about the city. Despite promising a tour of multiple landmarks, we only managed to visit three out of the many listed in the itinerary. Additionally, we drove 40 minutes to the Alzhir memorial only to find it closed, as it was a Monday. The guide then tried to seek assistance from management and the manager was unreachable, leaving us stranded and wasting time.
Secondly, the high prices charged for the subpar service are unjustifiable. Paying $170 for a poorly executed city tour is unacceptable, especially considering the pay provided to guides. It's appalling to learn that guides receive a mere fraction of the hefty fees charged to customers, which likely contributes to their lack of motivation and engagement.
Furthermore, the lack of transparency regarding transportation arrangements is concerning. Instead of providing dedicated vehicles, the company relies on guides to use their personal cars, further highlighting their disregard for customer satisfaction and safety.
In conclusion, my experience with Astana Tours Team was marked by incompetence, unreasonably high prices, and dishonesty from management. I strongly advise against using their services and urge others to seek alternative tour operators for a more fulfilling and worthwhile experience in Astana.
撰写日期:2024年4月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear sir or madam, we have double checked our tours history. Our company has not performed any tours on April 7 in Astana. Thus, there must be some confusion with actual tour provider. The prices you mentioned at the report differ from our actual prices (both Viator and web-site).
It would be highly appreciated if you share the booking confirmation/ order or any other correspondence with the representative of tour operator via astanatours@gmail.com. You may also specify the names of the guide, if possible. Please be sure that we will thoroughly inspect if any violation of our policy has happened.
撰写日期:2024年4月12日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Stefan B
1 条分享
2024年3月 • 商务型
Our tour guide Damir was great and lunch was excellent. About the tour structure, I think there are a few things that could be left out and some other things added. For example we spent a lot of time in the national museum and I would have rather seen the Hazrat Sultan Mosque instead. But I guess it all depends what you are into. The city is not walkable at all so definitely need a driver. Also one last little recommendation is that I would have liked to have learned more about the history of Astana and Kazakhstan. Overall good though. Thanks Damir.
撰写日期:2024年3月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
NecoJunior
巴西库里提巴68 条分享
It was a great tour of Astana. The guide Olzhas, always very attentive, showed us the main tourist attractions in the city.
撰写日期:2023年8月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Andreas R
2 条分享
2023年7月
I have to praise the guide because he gave me this lovely compliment that they hadn't thought they would meet someone with good intentions
撰写日期:2023年8月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear guest, Thank you very much for the review. We were very glad to guide you. However, we assume that you made a mistake with rate considering the positive comments and your personal feedback to guide after the tour.
撰写日期:2023年8月15日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Michael W
6 条分享
2023年5月 • 独自旅游
It was an excellent tour that covered most of the main points of interest in Astana, and was tailored to my needs. These needs included wanting to spend a lot of time at the National Museum and needing to get to the airport by 3 pm for my flight. The guide Zhanna is excellent, very knowledgeable and her English is excellent. She also has an excellent sense of humor and the tour was a lot of fun.
撰写日期:2023年5月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Bernard C
Houston, Texas14 条分享
2022年9月 • 独自旅游
Had a great day with Amandyk touring Astana. Very knowledgeable and just a pleasure to be around. Well worth it!!
撰写日期:2022年9月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
William A
3 条分享
We really liked our guide. He was a soft-spoken, compassionate young man who was eager to share his adopted city with us. His answers to our questions were sincere and often thought-provoking. We went to a wonderful local restaurant for lunch. At the end of the day, he directed us to an enjoyable walk. Why the 3/5 rating then? He was rather inexperienced as a guide, arrived late and left early, and we spent a huge amount of time going from one sight to another in Ubers (or their Kazakh equivalent) to find the sights closed, ending up seeing only three sights
撰写日期:2022年9月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
jrstroud88
3 条分享
2022年4月
I really enjoyed this tour, seeing Astana and understanding its history. My guide Gera was great, spoke fluent English and was excellent at explaining many of the cultural specifics. He even found a vegetarian/vegan cafe that served traditional Kazakh food that was suitable for me being vegetarian, which was greatly appreciated. I also opted for the additional banya experience which I would recommend for a story-worthy experience for those who have never experienced such things. I had a great time!
撰写日期:2022年4月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
720aliciak
新加坡新加坡6 条分享
The itinerary was perfect for anyone who wants to have a quick overview of the city. My guide was very helpful and friendly and spoke English well. Would strongly recommend for anyone who has couple of hours to spare to have a quick look at the city
撰写日期:2020年2月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Jean-luc M
1 条分享
2019年10月
Le prestataire local ne s'est pas présenté au lieu et à l'heure convenue sur la réservation confirmée. Il s'est par la suite excusé prétextant des problèmes de nouveauté du canal de réservation.. La fiabilité de l'offre de TripAdvisor est donc sujette à caution et ce canal de réservation à éviter pour le moment.
撰写日期:2019年10月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Jean Luc MEYBLUM, good day!
Thank you for the review.
On behalf of Astana Guide Tours and as we wrote in our excuse letter, we would like to express our sincere apology for the mistake that happened with booking of the City Tour on September 29, 2019.
Our company is #1 listed on the TA in Nur-Sultan for the last 3 years. However, it was the first time when we got the order through the new service of instant tour booking TripAdvisor Experience. Some mistake happened between our internal booking system and request from TripAdvisor Experience. So we could not meet you and arrange the tour for you on that day.
We have already wrote about this issue to TripAdvisor Experience. All payment were returned back to you according to TripAdvisor’s rules and regulation.
We hope the small national Kazakh souvenir was successfully delivered to you from us.
And we do really hope on your understandings.
撰写日期:2019年10月10日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
评分最佳
*即将售罄: 根据过去 30 天的 Viator 预订数据和从供应商处获取的信息,此体验很可能会在 Tripadvisor 旗下品牌 Viator 上售罄。