Caro ospite, Grazie mille per aver dedicato del tempo per condividere la tua esperienza!! L'intero team si impegna molto per assicurarsi che tutto vada per il meglio possibile :) Adoreranno sapere quanto ti è piaciuto il nostro tour. Grazie mille per la tua raccomandazione! Cordiali saluti

Dear Guest, Thank you so much for taking the time to share your experience!! The whole team puts a lot of work to make sure everything goes as smooth as possible :) They will love to know how much you enjoyed on our tour. Thank you so much for you recommendation! Kind Regards

Dear Guest, Thank you so much for taking the time to share your experience!! The whole team puts a lot of work to make sure everything goes as smooth as possible :) They will love to know how much you enjoyed on our tour. Thank you so much for you recommendation! Kind Regards

Saludos desde Turquía. La altura de la canasta de los globos DEBE ser de 110 cm como mínimo. Se trata exactamente de las medidas de seguridad de la Autoridad de Aviación Civil. Eso puede ser difícil para las personas que no tienen un nivel de condición física moderado. Ya estamos informando ese detalle en la página de detalles del recorrido para que los invitados lean y decidan por eso. Está escrito "Los viajeros deben tener un nivel de condición física moderado" en la página de detalles del tour que leyó antes de reservar. Además, ya hemos dado un detalle importante en la sección "Información adicional". La información es "La duración del vuelo podría ser de 50 a 55 minutos o de 65 a 70 minutos. Esta situación depende de las condiciones climáticas antes del aterrizaje, y los pilotos lo deciden dentro de las normas de seguridad de la Autoridad de Aviación Civil". 250 Euros está ganando US$ 275 debido a la paridad internacional EURUSD. Esto es lo mismo en todo el mundo. No se puede cambiar 1 Euro a 1 US$. Esto no es posible con la paridad internacional EURUSD. Atentamente Greetings from Turkey. The height of basket of the balloons MUST be min 110cm. This is exactly about the safety measures of the Civil Aviation Authority. That can be difficult to people who has not moderate physical fitness level. We are already informing that detail at the tour details page for the guests read and decide for that. It is writing "Travelers should have a moderate physical fitness level" on tour details page which you read before booked. Also, we have already giving an important detail on "Additional Info" section. The information is "The flight duration could be 50-55 minutes or 65-70 minutes. This situation depend the weather conditions before landing, and pilots are decide to that within the safety rules of Civil Aviation Authority." 250 Euros is making US$ 275 because of the international EURUSD parity. This is same all around world . You can not change 1 Euro to 1 US$. This is not possible with the international EURUSD parity. Kind Regards

Dear Guest, Thank you so much for taking the time to share your experience!! The whole team puts a lot of work to make sure everything goes as smooth as possible :) They will love to know how much you enjoyed on our tour. Thank you so much for you recommendation! Kind Regards

Dear Nishaan N. We were waiting this type review from you. Let us inform potential guests about why we were waiting this type review from you. Mr Nishaan completed all the services on April 07th & 08th what they (4 people) booked with us. And after 10 days April 18th requested full amount refund and claimed "Supplier/operator did not provide the services to us" and ofcourse we rejected that. And we showed all the documents / invoices to Viator/Tripadvisor and their that request rejected to them. This is typical way of some people who try get refund. Some tourists are doing that to tour operators. Make refund or get bad review on Tripadvisor/Viator.

Dear Guest, Thank you so much for taking the time to share your experience!! The whole team puts a lot of work to make sure everything goes as smooth as possible :) They will love to know how much you enjoyed on our tour. Thank you so much for you recommendation! Kind Regards

Dear Guest, Thank you so much for taking the time to share your experience!! The whole team puts a lot of work to make sure everything goes as smooth as possible :) They will love to know how much you enjoyed on our tour. Thank you so much for you recommendation! Kind Regards