游览和门票
佩拉拉从埃拉特一日游
2.5
当前不可预订
此产品无法通过 Tripadvisor 预订。 请联系供应商了解供应情况。
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年龄限制:4-99,每个团体最多 40 人
用时:
12 小时
开始时间: 查看供应情况
门票类型:
移动端
德语, 英语, 法语, 西班牙语


  • 讲英语的约旦语导游
  • 酒店接送服务
  • Air-conditioned vehicle
  • 在一家地道的当地餐厅享用午餐
  • 入场费
  • 入场/门票 - 佩特拉
未包含内容
  • 前往约旦的边境费和签证(125 $)
  • Gratuities


出发详情
  • 提供旅行者接送服务。
  • 提供酒店接送服务。 在网站结账页面查看酒店列表,您可以了解自己所在的酒店是否为接送地点。
回程详情
  • 返回原来的出发地点

  • 不提供无障碍通道
  • 靠近公共交通
如果您对无障碍设施有疑问,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:5209P101

  • 您将在预订时收到确认信息
  • 出行当天需提供当前有效的护照
  • 预订旅行时需要提供护照详细信息-某些国籍的游客需要提前签发签证;请联系我们获取更多信息
  • 一旦所有乘客都获得签证,就会发生过境手续-此过程可能需要一个小时
  • 过境进入约旦后,需要更换车辆和人员
  • 我们建议带上舒适的步行鞋,帽子和水。建议在冬天穿保暖的衣服。
  • 我们建议您在出发前吃早餐,午餐将晚
  • 请注意,此行程不适合4岁以下的儿童
  • 大部分旅行者都可以参加
  • 此次游览/活动出行人数不得超过 40 人

  • 要获得全额退款,请至少在体验开始日期前 24 小时取消。

用餐期间的防疫措施
  • 定期测量员工体温
  • 针对人流较多的区域定期进行消毒
  • 导游必须定期洗手
  • 为旅行者和员工提供洗手液
  • 交通工具会进行定期消毒
  • 导游在公共区域必须佩戴口罩
  • 出现症状的酒店员工可居家带薪休假
  • 装备/设备在使用前已完成消毒
  • 旅行者在公共区域必须佩戴口罩
  • 在整个体验过程中保持社交距离
  • 此酒店表示会采取安全预防措施,但 Tripadvisor 尚未核实此消息的准确性。

如果您对此游览有疑问或需要协助预订,我们很乐意提供帮助。 只需致电下方的号码,并引用产品代码:5209P101

行程
  • 您会享有接送服务
    查看出发详情
  • 1
    Petra - Wadi Musa
    停留:3 小时
    查看详情
  • 2
    Petra Archaeological Park
    停留:2 小时 - 包含门票
    查看详情
  • 3
    Wadi Rum Village
    停留: 60 分钟
    查看详情
  • 4
    Aqaba
    停留: 30 分钟
    查看详情
  • 您会回到出发点
+
关于运营方

此体验只有几条点评,但您可以参阅其他旅行者对此营运方的点评。

Candace L
Candace L
00
Terrible experience
大家到耶路撒冷千萬不要在Jaffa gate的tourist info.旁的tickets office買tour!向他們買了bein harim tours的Jerusalem-old And new行程,表定73美金,有車接送

2.5
4 条点评
极佳
1
非常好
0
一般
0
较差
1
很糟糕
2

Alex S
1 条分享
I booked my tours and received 0 confirmation on itinerary. Had to call back server times to confirm dates, schedule, pickup location, and room reservations. When I called the hotel to confirm my reservation and CRS was rude and would not try to resolve the issue. I ended up having to call the hotel myself to confirm and get the details of the stay. This company needs an upgrade on customer service and be more detailed in the logistics of each tour so the one is not wondering where the pick up is, who is doing the pick up and other pernant information about the tour that is needed.
撰写日期:2019年11月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Alex, We are most regretful that this was the nature of your service experience. It certainly should not have been so and we have been able to draw conclusions as a result but also got some answers from the operations team person with whom you spoke. Indeed the reservation was all in order, but as it is booked via an agent, the direct name is not always the case.That is why you were concerned regarding your booking. I understand that you wanted Nir, the operations person, to call the hotel for you to make sure, but he had the document between the agents that stated so.That is standard. However you should certainly have received what is standard procedure for ANY booking (not clear why you didn't ..) a reply email with all the details listed etc. Indeed the significant information is essential for the peace of mind and confidence of any traveler in our service and on this we make every attempt not to compromise. Sincerely apologize that this was the nature of your experience. Have no problem to apologize and also revamp the procedure instructions learning from what you have brought to our attention. Sincerely, Bein Harim Tourism Services team
撰写日期:2019年11月24日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

tovonda
Schleusingen2 条分享
夫妻情侣
Wie haben eine Tour bei Bein Harims gebucht, wurden aber irgendwie an die Firma "Fun Times" weiter gereicht und hatten alles außer fun time.
Wir wurden pünktlich 7:05 abgeholt und zu einer 500 Meter entfernten Tankstelle gebracht und dort haben wir das erste Mal fast eine Stunde auf andere Tour-Teilnehmer gewartet, die mit demselben Fahrzeug abgeholt wurden.
Dann ging es weiter Richtung Grenze, dort haben wir wieder auf andere Teilnehmer gewartet...der Grenzübergang hat etwas länger gedauert, aber das wussten wir...danach haben wir auf den Bus gewartet....usw. dazu kamen Stopps an diversen Läden, wo wir was kaufen sollten... rückwärts das ganze genauso, da kannte unser letzter Fahrer (mussten mehrmals das Fahrzeug wechseln) nicht mal unser Hostel. Waren gegen 20 Uhr wieder in Eilat…also 13 Stunden unterwegs und hatten gerade mal 2,5 Stunden Zeit für Petra.
Unser deutscher 100 Euro- Guide stand uns 1,5 Stunden zur Verfügung und konnte wirklich nicht mehr als seinen auswendig gelernten Text.
Der Guide im Bus war unbeschreiblich. Da fehlen mir die Worte.
Alles in allem die schlechteste Tour, an der wir jemals teilgenommen haben.
Ich habe das Reisebüro extra noch mal angeschrieben und erklärt, wie der Tag gelaufen ist (13.03. für die anderen Tour-Teilnehmer, die das vielleicht lesen und es ebenfalls bestätigen können) und bis heute keine Antwort bekommen.
撰写日期:2019年4月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Sir, It is understood that your matter raised on this report has been directly resolved between you and management a while ago. We are most regretful that this was the nature of your experience. We have certainly made thorough investigation into the tour operator in Jordan for reconsideration of our cooperation, as this standard of service is definitely NOT what we strive for. Sincerely, Bein Harim Tourism Services team
撰写日期:2019年4月4日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

eilataction
以色列埃拉特7 条分享
tres beau dommage que se soit si chere...trop de taxes il faut partir au moins 3 jours pour etre sur de tout voir et surtout payer moins chere
撰写日期:2018年6月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Martin I
2 条分享
独自旅游
Review in short: Precious time wasted due to inefficiencies, lacklustre tour guide, shortchanged on tour promises, discrepancies in tour costs.

Context: I signed up for a 2D1N Petra-Wadi Rum trip, starting from Eilat. The tour group that I went with had people going on 1D Petra (roughly 30 people) and 6 people on the 2D1N trip. At the end of Day 1, the 1D tour members returned back to Eilat while the 6 people proceeded to a Bedouin campsite on the outskirts of Wadi Rum for the night.

Review in long:

Precious time wasted - Before detailing the complaint, the positive thing was that the morning shuttle bus pickup in Eilat and dropoff at the border were timely. While the border crossing was relatively fast (15 mins), the tour group had to wait more than an hour for visas to be done. From my perspective, I felt that the visas could have been done beforehand before the tourists arrived at the border. Furthermore, we had to wait for the arrival of all tour groups before we could proceed. This could have been mitigated if the timing of the pickups in Eilat were worked backwards, so that the arrival of all tourists would have been timely. The most pissing thing that happened was using our precious time to process unpaid payments of a number of tour people. Thereafter, there was a payment issue involving some tour members, which consumed 40 mins of our time waiting in the tour bus. All these payment matters could have been settled before the trip took place.

Syndicated tour - not a complaint, but it should be known that the different tours are syndicated under one organisation. I deduced this when the driver picking me up was the same person as another trip that I did with Tourist Israel (day trip to Timna Park). To Bein Harim staff reading this review, please verify whether my claim is correct.

Lacklustre tour guide (Petra) - while I understand that this is not the first time that the tour guide has led this tour, the delivery of the history on the bus felt very scripted. Personally, as a history buff, I felt that the value-add of the relatively expensive tour prices was the description of the region and country. Along the Petra tour, I believe there were many sights that the tour group passed by, but I felt that the description of the sights were pretty shallow. This was made worse when we passed by dams along the route to the Treasury and there were no stops made at the dams to describe their function and purpose.

Lacklustre tour guide (Wadi Rum) - the tour group took a jeep tour around Wadi Rum with our driver, who was a local. Instead of a narration of the region whenever we made a stop for phototaking, it was a Q&A instead. While some may prefer this type of tour guide, people who are curious about the region and have no clue about the history would not benefit much from this style of delivery.

Shortchanged tour promises - on the itinerary on Bein Harim website for the Petra-Wadi Rum 2D1N trip, it specifically said that the jeep tour in Wadi Rum was from 9am to 1pm. However, I was shortchanged (I can't speak for the other group members who booked the trip via other tour agencies) because the jeep tour ended at 11am instead. I clearly expected at least a 3-4 hour jeep tour but we got less than what I was promised and paid for. After leaving Wadi Rum for Aqaba, I expected to make the border crossing back to Israel at 3:30pm. Instead, our group made the crossing at 1:30pm, leaving me shortchanged of 2 hours that I could have spent in Aqaba. To fully detail the events leading up to Aqaba, our group left Wadi Rum around 11:15am and took a 45min van ride to Aqaba, arriving at 12pm. We had less than an hour's free time before being gathered to leave from Aqaba to the border at 1pm. In the end, all 6 of us in the group were collectively shortchanged, leaving us hanging/waiting in Eilat for a couple of hours till our individual transportation out of Eilat came. One tour member I know had to wait for a 9pm flight out from Eilat as she expected the tour to end around 5 to 6pm.

Discrepancies in tour costs - Just to be clear, this is a description rather than a complaint. According to Bein Harim, my tour package costs USD351 (I paid using a student discount). The usual price of the tour is USD369 (standard adult price). Asking other tour members on my trip, I found out that other tour agencies charged around USD400 for the same 2D1N trip. While I am not doing marketing for Bein Harim, please be aware that given the supposed syndicated tour arrangement as I mentioned above, do a price comparison before booking.

Conclusion - all in all, I felt that this trip was very overvalued. Given the amount of money I paid, I certainly did not feel I received the full value of the trip. For me, I am paying for time. While I acknowledge that some things are beyond the tour's control, such as traffic jams, bad weather, a lot of the inefficiencies were man-made and can be attributed to the tour agency. The activities that felt worth it to me were the night at the Bedouin camp and Wadi Rum. The other activities felt badly affected due to the multiple inefficiencies.

Please get your act together, Bein Harim and other tour agencies.
撰写日期:2018年4月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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