尊敬的客户， 感谢您与我们分享您的积极反馈！我们很高兴您在大巴士之旅中享受您的观光体验。 我们已将您的好评发送给我们的客户服务团队。在大巴士旅游中，我们茁壮成长，提供卓越的客户服务，没有什么比我们的客户快乐时更让我们开心！ 我们期待着很快再次在大巴士之旅上欢迎您， 亲切的问候 大巴士客户服务

Thank you for your positive feedback, it means a lot to us. We are glad you enjoyed your sightseeing experience with us and we hope to welcome you again soon on board Big Bus Tours! Kind regards BIG BUS CUSTOMER SERVICE

Dear Customer We are glad you enjoyed the Big Bus Hop-on Hop-Off tour and thank you for taking the time to share your feedback. Indeed, the Big Bus ticket includes many free extras and we are happy you were able to take advantage of them to complete your sightseeing experience! We look forward to welcoming you again on board Big Bus Tours, Kind regards BIG BUS CUSTOMER SERVICE

Dear Customer We are glad you enjoyed the Big Bus Hop-on Hop-Off tour and thank you for taking the time to share your feedback. Indeed, the Big Bus ticket includes many free extras and we are happy you were able to take advantage of them to complete your sightseeing experience! We look forward to welcoming you again on board Big Bus Tours, Kind regards BIG BUS CUSTOMER SERVICE

Dear Customer We are glad you enjoyed the Big Bus Hop-on Hop-Off tour and thank you for taking the time to share your feedback. Indeed, the Big Bus ticket includes many free extras and we are happy you were able to take advantage of them to complete your sightseeing experience! We look forward to welcoming you again on board Big Bus Tours, Kind regards BIG BUS CUSTOMER SERVICE

Dear Guest, Thank you for taking the time to post your feedback, which we take seriously at the Big Bus Tours. We are sorry to learn that you did not enjoy the tour for the mentioned reasons. Please feel free to send us an email to infodubai@bigbustours.com with full details and suggestions to better improve our sightseeing service. We look forward to welcome you once again on board the Big Bus Tours. Best Wishes, The Big Bus Management

Thank you for taking the time to provide us your feedback which is important to us. We are sorry to hear you did not fully enjoy your experience on the Big Bus Dubai, which includes all the major landmarks and places of interest across three routes. We hope you enjoyed the open views of Dubai from the top deck. Were you able to experience the free extras included in your 48h ticket such as Lost Chambers at Atlantis, Dubai Museum and a free 1-hour cruise on a traditional Dhow boat? These free inclusions add a lot of value to the sightseeing itinerary. There may have been unusual traffic on the day you did the tour and if so, we apologize for the inconvenience. We do hope to welcome you again on board the Big Bus in the future, With kind regards BIG BUS MANAGEMENT

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are sorry to learn that you did not enjoy the tour on your last visit for the mentioned reason. The bus frequency is every 40 mins and can drag in the case of unexpected traffic or out of control circumstances. Kindly share with us further details on customerme@bigbustours.com in order to look into this matter further. Please do let us know how we can improve your experience on your next visit. We look forward to seeing you once again soon on board the Big Bus Tours. Best regards, The Big Bus Dubai