畅销书 - Khao Lak 的苏林群岛浮潜之旅

Name: 畅销书 - Khao Lak 的苏林群岛浮潜之旅
Brand: Oh-Hoo
SKU: 19278455
Price: 99 USD
Availability: InStock
Rating: 4.5 (42 reviews)

供应商/业主为：Oh-Hoo

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4.5

42 条点评

极佳

27

非常好

8

一般

2

较差

3

很糟糕

2

Matt T

英国赫特福德郡83 条分享

Good trip would recommend.

2024年11月 • 夫妻情侣

A very good day trip, lots to do . A nice lunch included too, 3 stops with a chance to snorkel for about 40 minutes each time, Snacks also laid on in the morning and you can use their snorkelling gear if you don have your own. Surin islands are beautiful and not crowded either.

撰写日期：2024年11月29日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

kerriemoore1

英国Conwy32 条分享

Snorkelling trip

Extremely professional set up, couldn’t have asked for anything more.

Breakfast buffet on arrival, full debriefing in multiple languages, prescription goggles available if required, sea sick tablets, towels, buffet lunch, buffet tea when arriving back after the trip.

Stopped to do 3 snorkel swims, beach stop, sea gypsy stop.

Guides were amazing

Really couldn’t have asked for anything more

撰写日期：2024年11月26日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Wanderlust

30 条分享

A must!!

This trip was amazing! Having been on many day trips from Phuket, the Surin Islands were a little piece of serenity, not as flooded with tourists as other closer-to-Phuket-tours are. Snorkeling was spectacular! Guides were well informed. Lovely lunch (although I was surprised Shark Fin soup was an option- I thought this had been mostly banned, excuse my first world ignorance)

Best yet! We saw a whale on the trip back. Purely magic! Thanks Seastar

撰写日期：2024年11月21日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Carperdiem

Australia149 条分享

Seastar itinerary is all wrong. 11 hour day, only 1 hour of snorkeling

I only went on this tour to experience snorkeling in the Surin Islands. But it was an 11 hour day from pickup to drop-off, with only 1 hour of snorkeling. We were meant to stop at three snorkeling sites but only stopped at two, due to inclement weather (despite it being calm from midday onwards). Two hours was spent travelling to and from the pier. One hour at the Muong village (about half an hour too long), one hour and twenty minutes at a pretty island having lunch (about 40 minutes too long), one hour standing around waiting to depart from the pier (with unappealing breakfast options) and 50 minutes standing around waiting to be taken home (with an excellent dinner available, but I didn't join the tour for a dining experience). Two x half-hour stops to snorkel and the rest of the time was on the boat. The first snorkeling spot was very ordinary but the 2nd was excellent. The 3rd didn't happen. 🥺 They could easily have cut time out of the food stops or Muong village tour or post trip buffet so that we could have more time doing what we all came for - the snorkeling. The trip out on the boat was very bouncy - more like a theme park roller coaster. They handed out seasick tablets before departure but half the boat still got sick. I saw at least 20 plastic bags of vomit collected by boat crew and deposited in "the spew bin", which was located at the rear two seats directly behind me. When everyone was revved-up by the boat conductor at the end of the trip (who was doing her best to create a joyous atmosphere) and asked "Did you have a good time?!", there was silence. So she tried again, in a louder voice ... still silence, through gritted teeth. Don't waste your money on this tour.

撰写日期：2024年10月19日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Companion05662574050

Thank you very much for taking the time to share your feedback and experience with us. We sincerely apologize that the trip did not meet your expectations, especially regarding the snorkeling, which was the primary reason for your participation. We understand your disappointment with only having two snorkeling stops instead of the promised three, and we apologize for the inconvenience caused by the weather conditions, even though it seemed to improve later in the day. Your feedback regarding the extended time at the Muong village, lunch, and waiting at the pier is duly noted, and we regret that these portions of the tour detracted from the snorkeling experience you were looking forward to. We are also sorry to hear about the discomfort during the boat ride. Seasickness can be challenging, and although we provided medication, we understand it may not have been enough to prevent the discomfort experienced by many passengers. Your feedback about reallocating time for more snorkeling is greatly appreciated, and we will consider adjustments to improve the experience for future guests. We strive to provide memorable trips, and it’s clear we fell short in this instance. We truly value your insights and will use them to make necessary improvements. Please accept our sincere apologies once again, and we hope you will give us another opportunity to deliver a better experience in the future. Best regards, Vivi Oh Hoo Team

撰写日期：2024年10月21日

此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。

Sean C

澳大利亚墨尔本10 条分享

Enjoyable day out snorkelling

An enjoyable day out on the water with three separate snorkelling stops.
Saw lots of different fish and coral at each stop.
Lunch was just okay, but did enjoy stopping at the village and purchasing some trinkets from locals.
Recommend you take a motion sickness pill before departing

撰写日期：2024年5月13日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

M B

犹他州哈里肯10 条分享

Tour company cancelled our reservation an hour before the tour. Said they were sold out they weren't sold out 12 hrs ea

2024年5月 • 夫妻情侣

AVOID. We booked a tour with this company. paid the fee in full. The day of the tour I received an email stating the tour was full and they were canceling our reservation. 12 hours earlier they had room enough for us and took out money. They suggested we reserve for the next day. Problem was that it was our last day in Phuket. We were too late to book with another company and so we were not able to see Surin Island because of these guys. I told them that if we had cancelled last min they would have kept our money why is it ok for them to cancel last min.

撰写日期：2024年5月6日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Companion05662574050

Thank you for your feedback, and we apologize for the inconvenience caused by the cancellation of your tour. We understand your frustration, especially as it was due to a miscommunication on availability, which should not have occurred. We are reviewing our booking and communication processes to ensure this does not happen again. Please accept our sincerest apologies for the disruption to your plans. We appreciate you bringing this to our attention and hope to have the opportunity to regain your trust in the future. Warm regards, Oh-Hoo Team

撰写日期：2024年5月11日

此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。

Angiec8888

澳大利亚大墨尔本地区20 条分享

Same old same old experience

2024年4月 • 家庭

I've already done a review on Trip Advisor on this trip! I did it on the day we went but I will do again.
I am basing this review as a 63 year old, with reasonable mobility. However did stub my toe getting back on the boat after the first snorkel which left me in pain for a few days after.
This company has not changed its format in the last 7 years since we have been.
So maybe time for a bit of change.
Pick up from hotel, drive to pier, check in, get a number, be fitted for fins, see if they can sell you a camera for underwater shots.
Have a spread of food and drinks for breakfast which are free but are.........
Wait and wait and wait around for other tourists to arrive - we waited for over an hour. Allocated to a speed boat - my biggest issue about this trip was the speed boat trip.
I love this part of the experience actually to me it is the best part as I love to sit on the front of boat and experience bouncing off the waves.
However we were allocated to speed board No. 1 on which I was not allowed to sit at the front of the boat.
So if you are like me ask to be allocated Boat No. 5 as the captain can sit in the middle and can see ahead.
The Moken village was good. The snorkeling was disappointing, the coral has been bleached but the fish are good to see.
Lunch was the same as it was 7 years ago.
I think this company needs to have a good look at its format and start to make some changes.
Unless they do I will not be back and may look at an alternate provider.

撰写日期：2024年4月25日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Guide04504606042

Dear valued customer, Thank you for taking the time to provide us with your detailed feedback regarding your recent trip experience. We appreciate your insights as a seasoned traveler and understand the importance of continuous improvement to ensure the best possible experiences for our customers. We apologize for any inconvenience you experienced during your trip, including the delay in pick-up and the discomfort caused by the speed boat seating arrangements. Your comments regarding the need for updates and changes to our tour format are duly noted, and we will certainly take them into consideration as we strive to enhance our services. Your satisfaction is our top priority, and we are committed to delivering memorable and enjoyable experiences for all our customers. We value your patronage and hope to have the opportunity to welcome you back in the future with an improved and updated tour experience. Warm regards, Oh-Hoo Team

撰写日期：2024年6月6日

此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。

david h

澳大利亚达博3 条分享

A fantastic day with great sights and service

2024年4月 • 家庭

Everything was as described and even better. The departing dock had great facilities including showers and breakfast. Pretty Patty was a great guide all day and had us all running on time with great insights and totally funny. The boats were super fast and in great condition, masks, flippers all good quality and staff defogging them just an example of quality service. Every stop had drinks and snacks and the lunch was delicious on the island in a awesome setting and beach. Oh the important bit, of course the coral and fish were incredible experiences with lots of fish. Floating above a whole school of Nemo,s was a huge highlight. The gypsy village was interesting and tsunami story very powerful. When you returned even more delicious food abd great photos of your day if you want them. Totally recommend this trip, we loved it

撰写日期：2024年4月22日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Yoko G

泰国曼谷2 条分享

Great tour for family

2024年3月 • 家庭

All the sites they took us were amazing. Very beautiful ocean. Although, it was too many people on the boat and it was too long to get in the boat in the morning. We arrived 7:30 in the morning, then we finally got in the speed boat around 9. They stop a island for local handmade shops for look around the finally go to the snorkeling around noon. It can be more short trip.

撰写日期：2024年4月18日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Becca F

英国Mansfield162 条分享

If you can afford it, pay for personal tour. Overall great but very very cramped

Overall the trip was good. However there is no way these boats should be used for snorkelling, they are passenger ferry type speed boats. Meaning you are cramped, there is no where to even stretch / stand/ change of put on/ take off your gear. 1.5 hours out to the snorkelling sites/ Surin Islands means you’re really uncomfortable- plus there are 4/5 other boats going at the same time meaning at some locations there’s over 80 people snorkelling. for that reason I would suggest paying a bit more & getting a private tour. Also, the Moken village was amazing but only 30 minutes to view, which was a shame.
Overall food was breakfast, lunch, fruit snacks and light dinner included, plus water/coke unlimited - all of which were lovely & the staff. However, I wouldn’t book again & would pay that bit more to have a personalised experience.