Hi, I booked directly from their website. It has a detailed itinerary. snowmonkeyresorts The site gives the exact time and location for pick up and drop off. Copying from their website: FAQ Which train service should I use to arrive in Nagano on time for the tour? What time does the bullet train depart back to Tokyo after the tour? The start and end of the tour are arranged according to the bullet train (called Hokuriku Shinkansen) timetable. See below for specific timetables on the bullet train departure and arrival times to/from Nagano Station. Departing Tokyo Station – Arriving Nagano Station: Tokyo: 09:32 – Nagano: 11:05 – Hakutaka Tokyo: 09:44 – Nagano: 11:33 – Asama Tokyo: 10:24 – Nagano: 11:44 – Kagayaki (reservation only) Departing Nagano Station – Arriving Tokyo Station: Nagano: 20:20 – Tokyo: 21:56 – Kagayaki (reservation only) Nagano: 20:34 – Tokyo: 22:12- Hakutaka Nagano: 21:15 – Tokyo 23:00 – Asama Hope this is helpful.

Hi, Yes.From Dec.18th 2019 until Mar.31 2020 guests based in Hakuba have the option of joining this tour by using our morning shuttle service from the Hakuba Happo Bus Terminal. Departing at 08:20. At the end of the tour 17:00 ~ 17:30 the bus will first stop at Nagano station for guests staying in Nagano before heading toward the final stop Hakuba. Tour is going to be operated in big travel buses where you luggages can be stored while you are enjoying the tour. Kind regards, Snow Monkey Resorts

I’m not sure if they offer a short day trip but you could ask them as they seem very easy going and as we were the only 2 on the tour I’m sure they might accommodate you. If you are travelling on the bullet trains you might be ok with time.

Hello Tanlyeeng! Thank you for your interest in joining one of our tour! The itinerary for this tour is as followed: Meetup with your guide at JR Nagano Station in the morning. Head Zenko-ji Temple, sake tasting and have lunch. You will then leave Nagano City and go to a place called Yudanaka where the Snow Monkeys are. After the monkeys your guide will bring you back to Nagano station where the tour ends. If you have any further question please let us know. Regards, Snow Monkey Resorts

Hi Chef B, Thank you for your message and my sincere apologies for the late reply. The climate at the monkey park is really hard to predict but looking back at the last couple of years. It start cooling off down to between 5°C ~ 10°C. Hope to see you here in Nagano! Regards, Snow Monkey Resorts

Our guide spoke English

I doubt if you'll get to see the monkeys sitting in the hot springs in July because it'll will be too warm.

They meet you at Nagano Station and then we walked to a waiting Van that drove us to the Monkey Park.

Hi. They have two meal options that you choose on the bus ride out to the mountain. Vegetarian and traditional Japanese. Your son could have the soup and the vege bits + rice. Perhaps you could also pack some prepackaged rice with you. You can buy them from any convenience store.