Dear Karen, Thank you so much for your recommendation & feedback ! Hope you got amazing and safe ride. Wish for your journey make a memorable one ! See you again in Sri Lanka.

Dear Nokefentse, Thank you very much for your feedback and choosing Nefelibata Travels to organized your train journey. We are so glad that our service has made you this much of happy! We really do hope to see you again and make sure that you have another amazing tour in Sri Lanka...!

Dear Emlina, Thank you very much for your feedback and choosing Nefelibata Travels to organized your memorable holiday to Sri Lanka. We are so glad that our service has made you this much of happy! We really do hope to see you again and make sure that you have another amazing tour in Sri Lanka...!

Thank you very much for your comments regarding our service. Your reservation made on 2nd Feb, 2020. This is a fast approaching travel date. As you can see in our email history, we have give all information regarding seat available class. We have clearly told you there is no seat available in first class and we can arrange you second class seats. Also we give that information in our product description as well. With a fast approaching reservation, we have to pay for several agents to get seats. Because at that time there were no any seats left in railway department. So we have to go for other personal agents. You ask for right hand side seats and we provide it. How we can predict train direction? Also we done tickets amendment as you can see in your ticket. When you reserve a seat please reserve it before 31 days to get expected experience. Otherwise we all are in problem. So it will make both unhappy.

Dear Roy, Thank you for your positive feedback and choosing Nefelibata Travels to organized your memorable holiday with us. We are so glad that our service has made you this much of happy! We really do hope to see you again and make sure that you have another amazing tour in Sri Lanka...!