Thank you for taking the time to review your tour with us. What an amazing family you have and so very much fun to have as guests! Such a great time showing you all around. Come back and see us again soon! Thank you again!

Thank you for taking the time to review your tour with us. I loved showing you all around, especially on day two when I had a little more knowledge about your individual tastes and could tailor things just a bit. Thank you for the glowing review and come back and see us again soon!

Thank you for taking the time to review your tour with us. We're glad you found CC amazing; we think she is pretty special too and glad that we get to work together! So glad you enjoyed the food too. We love to show off the food scene in Sacramento as it is a pretty special one! Thank you again for your great review and come see us again soon (we've got other tours!).

Thank you for taking the time to review your tour with us. We're especially pleased (& blushing a little too!) that you enjoyed the whole experience. Remember, we've got additional tours and we can't wait to see you again on one of them in the very near future! Thank you again!

Thank you for taking the time to review your tour with us! It was fun to meet you and show you around our lovely city. Thank you too for such a positive review! Remember, we've got other tours and we'd love to see you again on one of your return visits. Carrie Underwood in 2023? Looking forward to see you again soon!

Thank you for taking the time to review your tour with us. We're particularly pleased that you found your guide amazing. We think CC is pretty amazing too and are glad that we get to work with her! Come back and see us on another tour soon. Thank you again!

Thank you for taking the time to review your tour with us. We agree that CC is great and are glad that you enjoyed learning all she had to "teach" and, of course, the food! We look forward to having you and a group of friends on a tour in the very near future! Thank you again!

Thank you for taking the time to review your Local Roots Food Tours tour. We're so glad you enjoyed yourself and the eateries! We do have other tours and hope to see you on another one in the near future! Thank you again.

Nancy -- Thank you for your interest in Local Roots Food Tours. We are so sorry that we were unable to accommodate you on the date you requested a tour and do apologize for any inconvenience you experienced. We did not intend for our email regarding the refund to be "snippy." It was our intention to give you the information about our policy. As stated your refund was requested on 5/22/22, within minutes of the cancellation, after our telephone and email correspondence. Upon our request, it it the credit card company that takes over and it is their policy that a refund can take up to two weeks. We ask guests to contact us again if they don't see the refund within 1 week, so that we can follow-up and make sure the refund is moving through the process. I did not hear anything from you at that time. On 5/30/22, I received a note from your credit card company that you were disputing the charges. The dispute request actually forced the refund process to stop ("5/31/22 @ 3:50am Customer disputed $88.00 charge to Visa.The cardholder has disputed this payment and it cannot be refunded right now.") I was not aware that customer generated disputes could cause this but now know for the future. When presented with the dispute, we immediately accepted and asked the refund to continue. It does appear that you have now been given a full refund. Again, I apologize for the email inquiries we sent to you regarding the refund. It was not our intention to place blame on you or anyone else, nor to be "snippy." It was our intention to get to the bottom of the problem and to get the refund back to you. We do pride ourselves on customer service both on our tours and within the booking/refund process. Thank you again for your interest in Local Roots Food Tours. We do hope we have the opportunity to meet you in person on one of our tours in the very near future. -- Dawnie

Thank you for taking the time to review your Local Roots Food Tours tour. We're especially pleased that you enjoyed yourselves! What a wonderful opportunity your cross-country travels are offering students in this program. We'd love to be considered again for the next time you're in town. Thank you again for your great review! -- Dawnie