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H2O Live!入场券, 基西米

H2O Live!入场券
2.5
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5 小时
采取新冠肺炎安全措施
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6
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重要信息
包含内容
  • Admission to Island H2O Live!
  • Racing mats, Rafts and Tubes for rides
  • 入场/门票 - Island H2O Live!
未包含内容
  • 毛巾和防晒霜
  • Parking Fees
  • Storage Lockers
期限
5 小时
其他信息
  • 您将在预订时收到确认信息
  • 无障碍通道
  • 婴儿车可入内
  • 允许携带服务型动物
  • 靠近公共交通
  • 表面有无障碍通道
  • 旅行者应该具备正常的身体素质
  • 此次游览/活动出行人数不得超过 6 人
包含内容
  • Admission to Island H2O Live!
  • Racing mats, Rafts and Tubes for rides
  • 入场/门票 - Island H2O Live!
未包含内容
  • 毛巾和防晒霜
  • Parking Fees
  • Storage Lockers
期限
5 小时
回程详情
  • 返回原来的出发地点
其他信息
  • 您将在预订时收到确认信息
  • 无障碍通道
  • 婴儿车可入内
  • 允许携带服务型动物
  • 靠近公共交通
  • 表面有无障碍通道
  • 旅行者应该具备正常的身体素质
  • 此次游览/活动出行人数不得超过 6 人
新冠肺炎期间的旅行安全
最近更新时间:2020年6月16日
来自 H2O Live!入场券 的备注
All staff required to wear facial mask. Markers in place for guests to follow in social distancing standards
用餐期间的防疫措施
  • 定期测量员工体温
  • 装备/设备在使用前已完成消毒
  • 针对人流较多的区域定期进行消毒
用餐期间的防疫措施
  • 定期测量员工体温
  • 装备/设备在使用前已完成消毒
  • 针对人流较多的区域定期进行消毒
  • 导游必须定期洗手
  • 为旅行者和员工提供洗手液
  • 在整个体验过程中保持社交距离
  • 导游在公共区域必须佩戴口罩

2.5
31 条点评
极佳
5
非常好
6
一般
4
较差
4
很糟糕
12

HappyVax
Bergen, Norway19 条分享
家庭
Many rides were closed - this was clearly advertised in the parking lot and at the entrance so you could turn around if you wanted to, but as tourists we didn’t feel we had so many other last minute options. We were also disappointed about the lack of landscaping- there is an awful lot of concrete expanses between pools. But it wasn’t very crowded and wait times were ok for the things that were open. Friendly staff and life guards, but this place didn’t feel special. Could have been a water park anywhere.
撰写日期:2022年7月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Lorena Hawk
佛罗里达劳德代尔堡2 条分享
Do not bother getting tickets in advance or renting a cabana because if for some reason you can't make it, they will not refund you nor will they answer your emails or calls. The cabanas are not cheap and there is no reason why they wouldn't refund if you did not go, I've rented cabanas in other park and had to Cancel never did I have an Issue thing happen in live and you need to make changes.
撰写日期:2022年7月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Sue S
1 条分享
I took my 13 year old daughter and we were disappointed. The park is small and for only $10 more, you can go to Blizzard Beach or Typhoon Lagoon. These two Disney water parks are way better for the money and much larger! We were disappointed for what you get for $59.99 per person. We did everything in about one hour. We will not be returning. Drive a little farther and go to one of the Disney water parks. You will not be disappointed. Blizzard Beach is closed right now, but Typhoon Lagoon is open. Island H20 looks so much better on the website and I was honestly disappointed with the size and the activities.
撰写日期:2022年7月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Gabbie
阿拉巴马伯明翰1 条分享
家庭
Great rides but most likely we will never be back to ride the ones we missed.
MOST IMPORTANTLY: The safety procedures and staff training SERIOUSLY needs to be investigated and updated. During our visit an individual was injured in the splash pad, I believe due to a seizure. The life guards responsible for this area did not handle this in any sort of responsible way. I know the park is new and maybe this was their first time dealing with this sort of ordeal, (considering we saw 4-5 more incidents throughout the park, the most I’ve seen at ANY park I’ve ever been too, I doubt it) but it was a major cause for concern.
The guards who were not giggling while splashing in the water, began screaming at adults and lone children and toddlers alike to “RUN, CLEAR THE AREA!! GET OUT OF THE AREA NOW!!” This Incited absolute panic and hundreds of families scattered. The lifeguards continued to scream at the patrons and cause more disorganization, all the while the injured patron is still in the water. The paramedics had to run through scattering patrons, as they (the paramedics) dropped keys, a hat, and medical equipment along the way. This type of response could have caused any number of extra accidents or missing children. If someone was here waiting for an opportunity - THAT WAS IT.

We visited the park with 13 adults and 2 small children. Before booking our tickets we did research to ensure there were age appropriate rides and according to the website we were safe. Upon arriving to the park the same splash pad mentioned above was closed for cleaning during peak park hours. We walked to another section with small slides where the smallest slide was again under maintenance and they wouldn’t allow the youngest with us to slide on either of the others - not even with a parent.

Eventually we returned to the splash pad where they again would not allow either children to ride majority of the slides. The 3yr old was able to ride a small yellow slide, while the 2yr old was not allowed to ride the same one and instead had to ride a larger, rougher, enclosed slide - she was not allowed a life jacket or parent to ride with. Essentially they were not able to do anything.

The two tube slides were both closed for maintenance so we were unable to ride those. If it wasn’t for the rest of this visit this could have been ignored but it was just a portion.

They would not allow us to bring in life jackets but did not have them in smaller sizes NOR did they have enough or all or even close to most patrons. This was the same with tubes for the lazy river and H2O Live - there was maybe 20-30 in the entire park. When asked how we got floats we were told “You find them around.” We were unable to enjoy either of these attractions due to this.

2 hours before close, all tower slides and the lazy river were closed due to “impending inclement weather,” soon after the H2O Live Wave Pool was also closed, at this time the lifeguards and attendants began noticeable wrapping up for the day. We waited for some time and 30 minutes before close they were still on “standby” - 3 hours later we are still in the parking lot, clear skies.

During this waiting time we attempted to purchase Dip N Dots, we were the last people in line with three in front of us. After the first customer was served we were told the two in front of us would be the last two customers, note they were both lifeguards.

The staff needs some serious customer service and child contact training. Maybe two of the staff members were even remotely polite.

I know another review mentioned the untreated concrete, this is definitely something to look at as well. You cannot take your shoes on the ride and the walk on this hot concrete is not a short one.

All in all, we were very excited originally. The concept and rides have so much potential but the quality is lacking.
撰写日期:2022年7月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Trisha S
Thank you for your feedback. Please email guestservices@islandh2olive.com for further assistance on these concerns.
撰写日期:2022年7月8日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Angel7
美国1 条分享
Looks like some mixed reviews but the place works for me. I first went when my daughter visited me in the early summer. It is not the biggest but way better than what a hotel offers. It has the wave pool and lazy river and some 8 slides. An adult pool with a nearby bar for drinks. We had a good 6 hours of fun. A good buy since the season pass included a free friend pass. That said there are some puzzling complaints. Security no longer check bags when 2 or 3 hours still remain. Also the app is not fully functional. Not enough tubes in the lazy river some days. I wished it was closer to whereI live but sometimes I don’t mind driving the 40 minutes since no water parks are in my area that compare. I wished it was open at night when the sun is down but perhaps is asking too much. Some say this park replaces water mania and wet and wild. Note that in the summer kids are off school and vacationers are out so some traffic. Take it for what is worth. I am glad it is here. I refer it as a budget park water hole. Good to relax and have a drink.
撰写日期:2022年6月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Jeanne S
佛罗里达圣彼德斯堡41 条分享
We visited this park 6/24/2022. I was a horrible experience. There is no signage in the parking lot directing you to the park enterance. We walked the wrong way and ended up walking at least 1/2 mile. The concrete is not treated with any type of coolcrete and you will burn you feet. I have blisters. They did not tell you this upon admission. The lazy river did not have tubes available. Maybe 15 tubes for the entire park. The lazy river had one enterance /exit. Not convienient to getting to slides. There were maybe 6 large slides. you needed a raft for most of these slides. There we 2 slides together at the top of the platform. They were using 2 rafts for the 2 slides. It took forever for these rafts to make it up to the top. Lines were very long for no reason.
撰写日期:2022年6月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Trisha S
Thank you for your feedback on these matters.
撰写日期:2022年7月8日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jenni N
Swanton26 条分享
We had tons of fun at the waterpark. It was not crowded and the lines were not long at all. We loved the lazy river and the wave pool. Slides were very fun and the kids had a blast.

If you go, buy your admission tickets online as they will be up to $20 cheaper. We learned this after standing in the ticket line for 30 minutes. If you have the tickets on your phone or printed, then you can go right to the admission gate with no waiting.

Once there, you will be given a wristband that scans. You scan your band at every attraction for points and then you can trade your points in for prizes. There are lots of places here for very good pictures and they market it to the social media types.

There was plenty of shade offered as well as cabanas. The food lines were a little chaotic, but it was fine. Food was good too!

If you're in Orlando and want a fun day that doesn't involve Disney, give this a try. My teenagers had fun and left happy. We would visit again.
撰写日期:2022年5月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Brian K
密歇根布卢姆菲尔德希尔斯2 条分享
A high percentage of the slides were not operational due to mechanical issues and staff shortages. Of course they don’t disclose this when you book your tickets. The manager was rude and worthless when we complained. This place is poorly run, never going back. Choose another option in Orlando.
撰写日期:2022年4月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Happiness06703148309
Hi there, We sincerely apologize that our service was not satisfactory. We aim to provide the most excellent customer service and carry our business to high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, please feel free to provide any additional feedback to Info@IslandH2OLive.com
撰写日期:2022年4月8日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

JukeboxMama
Ontario196 条分享
WoW! My fault. I should I have read the reviews on here first. We dropped off our three teenage boys for the afternoon. They are pretty easy going and enjoy most activities. They had very little good to say about their experience.
First of all, it turns out that the majority of rides were CLOSED today, even though the weather was fine and there was no natural reason for these closures. You still paid full price though.They stated that within an hour they were "done". Also, apparently so much of the park is set up around "cell phones" that the pressure to help "sell the place" on social media is "way over the top". The noted that it was "really dirty" and "didn't feel good" to be there.
Even our youngest kid called the place "a total tourist trap" noting that a hotdog, chips and a drink were $18. In the end, their final summary was that "It honestly would have been more fun to just stay home and hang out by the swimming pool". We would never go back and strongly advise you to avoid this place at all costs. With so many other options of places to go and things to do, you do not want to waste a penny of your money or time on this place.
撰写日期:2022年3月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Happiness06703148309
Dear @JukeboxMama, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Here at Island H2O, we strive to improve every day, one of our main priorities is safety, that is why select attractions were closed on the day of your visit. At the beginning of each day, we post on our parking booth as well as on the way up to the front gate and at the ticket window displays, if any rides are closed due to several factors, rides are subject to being closed due to several factors. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.
撰写日期:2022年3月15日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Collins Family
1 条分享
家庭
No complaints! Nervous after reading other reviews. Decided to try it based on price. Arrived right at opening, minimal line to park/pay. Pre purchased tickets and went right thru security. Friendly quick check of my large Ikea bag. Tons of shaded seating options. I don't see any need to pay extra for a cabana. Large umbrella covered areas to choose from. Family tube rides had the longest line all day which never showed a wait time on the app as longer than 35 mins at peak times. We never waited longer than 10-15 mins...on a Friday. Food line was fine, a few families in line at Megabytes, no line at the other food place.

Probably under staffed like everywhere else right now but it didn't stop any of our fun. A little short on tubes and mats, but again, never waited too long. I didn't expect it to be flawless. I was pleasantly surprised. Would recommend.
撰写日期:2021年7月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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