克雷塔罗和圣米格尔德阿连德的 Sierra Gorda 山地自行车之旅

Name: 克雷塔罗和圣米格尔德阿连德的 Sierra Gorda 山地自行车之旅
Brand: Exxi MX
SKU: 11463646
Price: 150 USD
Availability: InStock
Rating: 4.5 (4 reviews)

供应商/业主为：Exxi MX

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4.5

4 条点评

极佳

3

非常好

0

一般

0

较差

1

很糟糕

0

Sergio S

2 条分享

Excellent trip to share with your family, Exxi give several MTB level options for this trip

2021年8月 • 家庭

As always ( this is my 4th trip with Exxi) the best trip and the best guide. As a father and husband, for me is very important to know that a extreme sport company is professional, because they care for the most important for me,my son and my wife. Thanks for the trip Carlos and Exxi team, we will join you soon in a new adventure.

撰写日期：2021年8月30日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

GlobeTrotting823056

Thank you again for keeping the adventures with us! We are always happy to have you in our excursions! I hope to see you soon for more exciting adventures. Saludos Carlos

撰写日期：2021年8月31日

此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。

Lilian R

3 条分享

Wonderful tour

2021年6月 • 夫妻情侣

Where to start. A fantastic day from minute 1 to the end. You will learn about the country, see hidden places and have the challenge of cycling. On top of it a nice dip in the refreshing river and nice food.. Carlos is a friendly person. He understand well what your interest is.

撰写日期：2021年6月7日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

GlobeTrotting823056

Thank you Lilian! I really enjoyed riding with you! The swim in the river was top notch and I loved seeing you guys happy! Hopefully we will meet again in the future and I wish you all the best for the rest of your trip. Carlos P.

撰写日期：2021年6月7日

此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。

Debbie Brundage

科罗拉多丹佛2 条分享

Didn't meet expectations

2021年5月

It's hard to enjoy the scenery or mountain bike experience when you spend the whole time fighting the bicycles provided. We originally laughed when the guide removed our bikes from the van with flat tires. Little did I know that I would experience FIVE flat tires and my partner had a bike that the chain kept falling off. The chain wouldn't stay on because the tire rim was bent. This also caused the brake to rub on the tire. Yet our guide kept telling us that the rim and our half deflated tires were "okay". We decided to make the best of it but the equipment really ruined the whole experience! The dip in the river is also misleading. We rode through a small stream for awhile, which was fun. The actual river was muddy water with shin deep muddy river banks. Make sure to bring your own water. The water provided by the guide is given to you at the end of the ride.

撰写日期：2021年5月18日

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

GlobeTrotting823056

Dear Deborah and Linda, We are really sad that you didn’t enjoy your experience with us. We are sorry to hear that we didn’t meet your expectations, so we tried to figure out what happened that day in order to improve our service and avoid this situation again. We tried to contact you after seeing this message, but we didn’t have the opportunity to talk to you. We tried to speak with your guide to see exactly what happened and we hope to bring you some answers / explanations / apologies through this channel. About the bikes, I checked them out to know if there was anything wrong with them and I found that the back wheelbase of one of the bikes was not properly tightened, maybe this was the reason why the chain was falling and the break rub was touching the tire. I already fixed it and I apology for that problem. About the flat tires before the tour started, it is something that we discussed with your guide, so that he always double checks the gear one day before the tour in the future, we assure that this will never happen again. Aside from these two issues that have been resolved, the bicycles are in good condition and their maintenance is up to date. I talked to your guide to see if he noticed something out of normal on your bikes and he told me that you mentioned several times electric bikes, which could help you in the uphill slopes, he understood that you have this type of e-bikes back home and maybe that was the reason why you struggled with the bikes provided. It is quite common in the type of semi-desert ground of this route, to find thorns, spines and rocks that can burst the tires of the bike, that is why the tires had tube system with self-healing liquid. However, it is sometimes not enough and we occasionally need to stop to fix a couple of flat tires (that is the reason why your guide always has tools to repair them) and even more if some of the travelers unintentionally ride over a fallen branch of a local tree that is full of thorns (which is the reason why in your case you had 3 flat tires consecutively at that moment of the tour). It is totally normal, our guides are prepared for this situation, and it is the price to pay to ride among cactus and enjoy these amazing landscapes ;) Sadly, the river was muddy because of the rains of the past days, which is, unfortunately, something out of our control. We checked the weather forecast to prevent any problem before the tour, but several streams coming from different parts of the Sierra Gorda flows into this river: if it is raining in one of them, the water gets cloudy and that's why we can't observe a clear and limpid water as we can observe during dry season. In addition to this, your guide provided you with water since the beginning of the adventure, but it seems that there was a misunderstanding, and we apologize for that. Overall, we are really sorry that you keep a bad memory of your adventure. We strongly apologize for the technical problems and invite you to come back with us (free of charge), during dry season, to enjoy the canyon as you pictured it and get a second opportunity to live an Exxi experience. We want to thank you for your honest comment, that will definitely help us to improve the high-quality experience we are committed to and we hope to see you soon in Querétaro to show you our improvements. Have a great day and take care! Best Regards. Carlos Pescador CEO & FOUNDER EXXI MX

撰写日期：2021年5月21日

此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。

Miguel G

2 条分享

Increíble Experiencia

2020年7月 • 好友

Exelente servicio , es súper increíble la experiencia que te hacen vivir ; los guias súper capacitados y amables ....100% Recomendado anímense a vivir sus mejores experiencias con ellos