Big Sheep & Little Cow
Big Sheep & Little Cow
4.5
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4.5
259 条点评
极佳
174
非常好
38
一般
22
较差
13
很糟糕
12

Babs B
英国敦提6 条分享
2023年1月 • 家庭
We were due to visit in summer but plans changed so while visiting family for new year we booked in for the 2nd. We all had a brilliant time especially my 3 year old daughter. The staff were brilliant and def made our visit with all the knowledge! We loved getting close to the animals and were so lucky to see 2 new surprise lambs be born! I even got to hold a little baby piggy! We travelled from Aberdeen and was not disappointed and we will def come back!
撰写日期:2023年1月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for taking the time to leave us this review. We are so pleased that you enjoyed getting hands on with our animals, young and old, and learning a little along the way! We hope you have a safe journey back home and look forward to seeing you again
撰写日期:2023年1月6日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

R O
North Yorkshire4 条分享
2022年12月 • 家庭
I organised my little girl's 5th birthday party here. Couldn't fault it on any level. The facilities are perfect. The farm is the perfect size, animals well looked after, the tour perfect for a group of 5 year olds. The softplay area has great slides that even adults can go on.

For the party itself the staff were so helpful and organised. The party food provided was of good quality, also provoded healthy fruit such as strawberries and watermelons. Far above the standard of some other places.

The party was for 3hrs. It was a very easy, calm, enjoyable party. Very little effort required from the parent 😊 other than to think about your own child.

The premises are great too. There's a little section for smaller children that's tucked to the side. Very little chance of big kids running through.

Basically, if you're thinking of somewhere to go or somewhere to hold a children's party.... I highly recommend Big Sheep Little Cow!!!
撰写日期:2022年12月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thanks so much for this amazing review and for choosing to celebrate your special day with us! We are so pleased you enjoyed your party and hope to see you all again next year (if not before!)
撰写日期:2022年12月18日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Brodie S
1 条分享
2022年12月 • 家庭
We arrived later than our booking on Sunday, however they were more than happy for us to still look round, we went outside to see the animals where we were greeted by Emily (I believe, long dark ponytail) who was wonderful from beginning to end as she gave us a 1 to 1 tour around the farm and was great with our 2 year old boy, Oscar got to feed the pigs and goats and ride on the Shetland pony, she even let him sit in the jcb as Oscar is digger mad, we then went and met all the small animals, where Emily was more than happy to take every single one out that Oscar was interested in to let him look and stroke closely. When we had finished looking at the animals we went in the indoor play gym which we had all to ourselves overall it was ABSOLUTELY FANTASTIC and I would defo recommend
撰写日期:2022年12月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Brodie, Thanks for much for your fab review! We am so pleased that you enjoyed your visit and will be sure to pass your comments onto Emily. Please do come and visit us again soon
撰写日期:2022年12月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Hollypops A
durham16 条分享
2022年12月
Awful filthy soulless place ,indoor area where you can eat a sandwich was filthy the floors have not been washed in months the coffee was just over half a small cup barely warm costing over £5 for two of us ,it was freezing cold inside ,the animals even looked miserable it cast us £25 for 2 adults and a child a few years ago it used to be a lovely place to visit with animal tour handling the animals feeding them washing the pig et etc now there's nothing like that but they charge the same price to see a few cows a few goats a couple of pigs and a pony ,extremely disappointed if it hadn't been for having our grandaughter we would have asked for a refund and left ,DIRE .
撰写日期:2022年12月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Holly, Thank you for taking the time to leave us a review. We do appreciate constructive feedback as it helps us to improve. I do however feel that a lot of your comments are unfounded but nevertheless will attempt to address them one by one. 1) The floor of the indoor playbarn is swept twice a day, regularly mopped by hand, and also deep cleaned with an industrial floor cleaner once a week. The tiles on the floor are designed to look like a rustic barn and therefore have an uneven finish and dark pigmentation that you have mistaken for dirt. 2) I am very sorry that you were served a cold coffee but having spoken to the staff working on Saturday have discovered that rather than bringing the matter to our attention calmly, you verbally abused a 14 year old trainee barista and refused to accept the remade coffee that he offered you. I appreciate that the cold coffee should not have happened in the first place, but mistakes do happen when staff are learning and I am unsure what more you could have expected besides an apology and offer of replacement (both of which you received). 3) In regards to the 'lack of animals' I wonder if you actually walked around the whole farm? Had you done so you would have seen a wide range of small animals (rabbits, guinea-pigs, rats, tortoise, ferrets) and many more large animals than the four you mention. Staff are on hand at all times to get animals out for touching, holding, feeding etc just like you remember doing in the past. I am disappointed that you didn't feel that you could mention your dissatisfaction regarding this to the staff as we would have been more than happy to show you the animals you appear to have missed. 4) We are aware that we need to improve the heating system in the play barn. We currently have plans to replace all doors and windows with aluminium, double glazed, insulated appliances, however this project which we had planned to do a couple of years ago had to be put on hold when covid lockdowns closed the whole farm for 18 months over which time we had very little income to keep the business alive let alone spend thousands on new doors. In the interim we have in place fan heaters all around the cafe area and have never (until now) received a complaint of it being too cold. Most visitors actually appreciate the fact that, unlike most soft play areas, we do not turn the heating up to max and cause them to be constantly plagued by sweaty children needing drinks and ice cream buying for them. I hope this goes some way to addressing your concerns, please do feel free to contact us if you wish to discuss matters further.
撰写日期:2022年12月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Julie A
3 条分享
2022年9月
Travelled from Preston and really wasn't dissapointed. My almost 4 year old grandson absolutely loved it.
Great staff and a wonderful experience.
Will deffo be back.
Thank you all for a wonderful time.
撰写日期:2022年9月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Julie, Thanks for the 5* review! We are so pleased that you enjoyed your visit and look forward to welcoming you all back to the farm!
撰写日期:2022年9月14日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

El Judson
英国达灵顿69 条分享
2022年7月 • 家庭
Arrived today for the toddler session at 11am. We travelled half an hour from Darlington and had to unpack the baby and his pram out of the car. When we arrived in the entrance they told us they where closed for school trips!!!! No where on the website told us this, they didn’t offer any apologies or even offer us to come in seeing as there was only two adults and a baby. I explained how no where online told us this and the lady just said “I don’t know what the website says”. I also said it says that the toddler sessions run from 10:30am - 1pm. Which I assumed you could arrive at any time. She said “you go to see the animals at 10:30am” so this should also be explained online. Really bad communication, advertisement and also really badly signposted & difficult to find - Google maps takes you a housing estate.
撰写日期:2022年7月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi El, I am very sorry that you felt the need to leave us a 1* review for something which was your mistake. It clearly states on our website and our social media that we operate on pre-bookings only as we limit numbers onsite. Had you attempted to contact us to make a booking we could have advised on the timings of the tours running that day. Failing that, the 'baby toddler sessions' section of our website also reiterates the importance of pre-booking along with breaking down how the session runs (arrival between 10 and 10.30, tour at 10.30, free-flow play 11.15 - 1pm). We had a very large school trip booked in to visit yesterday morning (100 guests) and in such occurrences we are unable to accommodate any public tours due to the size of our site. We posted on all of our social media to make potential visitors aware of this - although usually no-one is caught out because of the pre-booking system. As explained to you at reception, you were welcome to stay and use the play areas and partake in our afternoon tour which was running after the school had departed. Perhaps if you had been less verbally abusive to our staff on the reception desk this could have all been resolved in a much more constructive way.
撰写日期:2022年7月14日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Johliene P
1 条分享
2022年5月
I took a friend and her 2 year old son to BS&LC at the weekend, and I have to say the whole experience surpassed my expectations. He had a fabulous time, and loved the animals, particularly the tortoise for some reason. After that his favourites were the slides inside, and the barrel train. I do have to mention the young people that work there, because they were fantastic. They were so friendly and caring, and nothing was too much trouble for them. Thank you for a lovely experience.
撰写日期:2022年5月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Johliene, Thank you so much for this amazing review! We are so pleased that you enjoyed your visit and totally agree that Tommy the tortoise is very loveable! We will be sure to pass your comments onto all of the staff and hope to see you again very soon.
撰写日期:2022年5月28日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Ellie J
1 条分享
2022年4月 • 家庭
Awful discrimination against my friends 5yo non-verbal autistic son, with severe sensory problems…..
撰写日期:2022年5月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Ellie, I am sorry to hear that despite explanation of the safety requirements of indoor play areas you are still failing to understand the differences between the legalities of indoor and soft play. We welcome open discussion but will not respond to abuse.
撰写日期:2022年5月1日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jasmine w
2 条分享
2022年4月 • 家庭
We visited during the Easter holidays with our three children. We had an absolutely fantastic time. The staff are amazing, and attentive and you can see they all have a passion for looking after animals. The activities are brilliant, and keep the children (even my 11 hear old) busy for hours on end. I have visited a lot of farms, and big sheep little cow farm is by far the best we have visited. Thank you so much to all the wonderful staff for all your hard work, and making our holiday to the Yorkshire dales one to remember.
撰写日期:2022年4月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Jasmine, Wow, thank you so much for your amazing review! Easter really is our favourite time of the year and this one was extra special after all of the Covid closures over the last couple of years. We are so pleased that you enjoyed your visit and hope to see you in the Yorkshire Dales again very soon!
撰写日期:2022年4月25日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

sylvia08
英国Washington21 条分享
2022年4月 • 家庭
Visited with our grandchildren. Great day out. Very knowledgeable staff able to answer any questions. They were so keen to get the animals out and let us touch or hold them. My grandaughters brushed the Shetland pony and petted numerous other animals. Soft play great and go karts and bikes great. Highly recommended
撰写日期:2022年4月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Sylvia, Thank you so much for taking the time to leave this fabulous review! We are so pleased that you enjoyed your visit and appreciated the friendly, hands on experience that we are proud to offer. We hope to see you again soon!
撰写日期:2022年4月17日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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