Foreign Affair Winery
Foreign Affair Winery
4.5
星期一
上午11:00 - 下午5:00
星期四
上午11:00 - 下午5:00
星期五
上午11:00 - 下午5:00
星期六
上午11:00 - 下午5:00
星期日
上午11:00 - 下午5:00
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4.5
4.5 分,共 5 分117 条点评
极佳
97
非常好
15
一般
1
较差
1
很糟糕
3

Elizabeth P
Rochester, New York8 条分享
2.0 分,共 5 分
2023年9月 • 夫妻情侣
We arrived at around 2:30pm on a Sunday afternoon and were guided to a table in a room with no other tasting parties and no other servers. We chose wines for our flight and once the wines were set in front of us, the server left us. We felt abandoned once the wines were served. We have always enjoyed our experiences at this winery, but not this time. There are MANY wineries in the area with excellent wines and much better customer service. I would recommend them over Foreign Affair now.
撰写日期:2023年9月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Elizabeth, I'm sorry to hear about your disappointing experience at the winery. It's always frustrating when customer service falls short of your expectations. If you'd like to reach out, we would love the opportunity to address your concerns, as that's not up to our standard, and exchange your negative experince with a more positive one. Please email me, and I would love to help you. Rachel Riepert Assistant Hospitality Supervisor rachel.riepert@pernod-ricard.com
撰写日期:2023年10月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Daniel L
7 条分享
5.0 分,共 5 分
2023年8月 • 夫妻情侣
We visited the winery on a fine august afternoon... Michael, our host was very warm and professional. he explained the appessimento process and guided us through the very fine wines offered by the winery... We are "sorry" we had to leave but "not sorry" we visited :) a must for italian wine lovers
撰写日期:2023年9月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Daniel, Thank you for sharing your positive feedback with us, and it's clear that you had a memorable visit. Your review will undoubtedly be helpful for other Italian wine enthusiasts looking for a great winery to explore. We hope you have the chance to return for another visit in the future! Cheers to more enjoyable wine-tasting experiences! 🍷 Cheers, Rachel Riepert Assistant Hospitality Supervisor rachel.riepert@pernod-ricard.com
撰写日期:2023年10月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Dawn A
1 条分享
5.0 分,共 5 分
2023年8月 • 夫妻情侣
We were welcomed warmly at this winery by Cathy and Michael. They both went through a tasting with us and explained each wine, even showed us some grapes. We have never had such a great time at a wine tasting. We thought they were the owners! Top notch service from these two who obviously know their stuff. We ended up buying a case and would definitely recommend because of the excellent customer service.
撰写日期:2023年8月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Dawn, Cathy and Michael are incredible hosts, and I'm glad their warm welcome and extensive wine knowledge made your tasting truly memorable. The personal touch of showing you the grapes is a nice added detail that can enhance the overall experience. We're grateful for your feedback, and it's sure to help others looking for a great winery experience. Cheers to many more enjoyable wine tastings in the future! 🍷👏 Cheers, Rachel Riepert Assistant Hospitality Supervisor rachel.riepert@pernod-ricard.com
撰写日期:2023年10月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nancy L
加拿大格里姆斯比18 条分享
1.0 分,共 5 分
2023年8月 • 好友
We are local and enjoy bringing guests to our local wineries. We were a party of 7 asking for a tasting at 4:11pm. Two of us were planning to become monthly wine club members. We were turned away. Kyle rudely and, with attitude, that their last seating was 4pm. Google states they close at 5pm. Very disappointing. I understand the hours, but the rude way Kyle explained was off-putting. Won’t be members and won’t be back!
撰写日期:2023年8月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Nancy, I'm terribly sorry to hear about your disappointing experience at the winery. It's disheartening when a local outing with guests ends on a negative note. Your feedback is important, and I can understand your frustration. The discrepancy between the closing time mentioned on Google and the information provided by the staff is certainly confusing. While it's understandable that businesses have set closing times, it's crucial for the staff to communicate this in a polite and respectful manner. I hope you might consider reaching out to myself, and giving us the opportunity to redeem ourselves with a more positive experience. Thank you, Rachel Riepert Assistant Hospitality Supervisor rachel.riepert@pernod-ricard.com
撰写日期:2023年10月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Molly B
1 条分享
1.0 分,共 5 分
2023年8月 • 家庭

Was so excited to try one of our local wineries, but unfortunately turned away as a group of 7 paying customers an hour before closing. We were told their last seating for tasting was at 4:15pm (while they are supposed to be open until 5:00pm), and when we arrived about 4:10pm we were turned away by Kyle.

Not accommodating or friendly to people looking to support local. Other staff members were very friendly and were understanding of our request for a quick tasting. Please update your hours to Kyle’s schedule of when he would like customers to arrive or you will not be treated as a paying customer should (coming from someone who has worked in customer service for 15+ years).

Off to Back 10 Cellars we go!
撰写日期:2023年8月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Molly, I'm sorry to hear about your disappointing experience at the winery. It's important for businesses to provide consistent and accommodating service, especially during their stated hours of operation. I understand your frustration, and it's disappointing that your visit did not meet your expectations. The inconsistency between the posted hours and the service you received is certainly a cause for concern. It's unfortunate that Kyle's response was not as accommodating as you had hoped, especially when you arrived shortly before the time indicated for the last seating. I hope you will give us another opportunity to redeem ourselves with a more positive experince. If you would reach out to me personally, I would love to set something up for you. Thank you, Rachel Riepert Assistant Hospitality Supervisor rachel.riepert@pernod-ricard.com
撰写日期:2023年10月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

830JoJo
新加坡新加坡12 条分享
1.0 分,共 5 分
2023年7月 • 好友
Beware, “Open” does not mean “Open for Tasting”.

Went out of our way to get to this winery, had guests from the UK in tow. Very interested to buy some of their wine but no opportunity to taste (their wines are expensive!!!). The representative at this winery should not be customer facing, she was not helpful in the least. She explained that she was tossing open tasting bottles and might have some that we could try in the back, but rather than being forthcoming with what was “in the back”, a pointless guessing game ensued. “No don’t have that, No don’t have that….” She also mentioned that they were close to closing (40 minutes to published closing) so were winding down).

Bottomline- Do not waste your time, there are loads of wineries in the area that actually appreciate customers. Good reputation should be accompanied by customer service.
撰写日期:2023年7月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Lynn M
英国贝尔法斯特5 条分享
5.0 分,共 5 分
2023年5月 • 好友
Im from Ireland
On a trip to Canada to visit friends, I was lucky to visit the Foreign Affair Winery.
Exceptional wines and friendly, knowledgeable staff who made the visit very interesting
撰写日期:2023年7月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Terri P
1 条分享
4.0 分,共 5 分
2023年2月 • 独自旅游
This winery was a nice quaint experience. Tucked away behind a few buildings made it a bit hard to find and parking not the greatest but overall good. The receptionist Cathy was very pleasant and informative. Very small space and personable. Tasty wine.
撰写日期:2023年4月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

omab_12
加拿大圣凯瑟琳斯19 条分享
5.0 分,共 5 分
2023年2月
Very friendly receptionist. Too bad it was so hard to find the winery. there is no sign on the road or nearby.
Great wines. Great knowledge of the wines from Michael, who advised us, thanks Michael.
撰写日期:2023年2月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Taron66
加拿大圣凯瑟琳斯73 条分享
5.0 分,共 5 分
2022年10月 • 夫妻情侣
I’ve been to a lot of wine tastings. There have been none that I’ve attended that I liked every Sample I’ve tried until now. This winery has exceptional wines! Every wine I tried was awesome. The service was impeccable also. I highly recommend this winery.
撰写日期:2022年10月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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Foreign Affair Winery (威兰德) - 旅游景点点评 - Tripadvisor

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  • 四 - 一 上午11:00 - 下午5:00

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