Thank you so much for this lovely review. I am pleased you enjoyed your visit and were delighted enough to take a little piece of what we make home. We hope to see you back in ten years time for more cotton (at least).

Thank you so much for your lovely review. We are so pleased our water wheel is working again. It is the heartbeat of the Mill and a very rare survivor. Hopefully, it will go on for centuries to come. Thank you for spotting all the improvements we have made to the visitor experience, and I am glad you still found it amazing and beautiful.

Thank you very much for leaving us this lovely review. I am sure I know of about ducks who would agree that it is lovely to be fed. With the lovely weather you are right the Mill grounds do come into their own as a lovely place to sit and watch the river flow past.

Thank you so much for this lovely review. I am pleased you enjoyed your 1:1 weaving experience with Amy and the goat's cheese sandwich, one of our favourites. With thanks on behalf of the whole Mill Team

Thank you so much for your lovely review, the café has become a destination in its own right, lovely view, tasty toasties and such a friendly team too. Thank you for your visit and for sharing this review.

Thank you very much for your visit to the Mill, every penny spent here helps us preserve living weaving heritage. It is the only place in the UK where the public can see silk woven. We are now only one of three silks mills in the UK still weaving, a very rare survivor. I'll let Shannon know how much you enjoyed meeting her.

Thank you for leaving us a lovely review and a 5* rating. I'll make sure Shannon knows how much you enjoyed talking to her. We look forward to welcoming you again soon, we are open throughout the year, and there is always something new to see.

Thank you so much for visiting the Mill and leaving such a lovely review. I'll pass on your feedback to our volunteer guide and the weavers, they will be delighted to hear how much you enjoyed your visit. Please visit again, with new exhibitions and events, there is always something new to see.

Thank you for your lovely review, our team of volunteers and staff work hard to create a delightful day for visitors and I am so pleased you enjoyed everything. The investment from the National Lottery Heritage Fund was put to great use and has made a huge difference to us.

Dear 9elliot999, Please send us an email with the date of your visit, and contact details and I'll be able to sort out a refund for you by the same payment method you originally used. Please just pop us an email to info@whitchurchsilkmill.org.uk and I'll contact you and get that done. We always sort things out when people tell us they haven't enjoyed their visit. We don't always get it right, but we always take responsibility and we are always sorry if things don't go well, predictably sorry as you said, but we are a kindly small team doing our very best.