The Casino at The Ritz-Carlton

The Casino at The Ritz-Carlton(棕榈/鹰海滩)

The Casino at The Ritz-Carlton
4
上午10:00 - 下午11:00
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上午10:00 - 下午11:00
星期二
上午10:00 - 下午11:00
星期三
上午10:00 - 下午11:00
星期四
上午10:00 - 下午11:00
星期五
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星期六
上午10:00 - 下午11:00
星期日
上午10:00 - 下午11:00
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在 # 公里范围内共找到 254 个地点
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在 # 公里范围内共找到 74 个地点

4.0
770 条点评
极佳
383
非常好
196
一般
129
较差
36
很糟糕
26

Willa R
2 条分享
2022年6月 • 夫妻情侣
We just got home from an amazing vacation at the Ritz-Carlton. The casino was our daily entertainment and by far, the nicest casino on the island. We were well taken care of by the staff at the casino, whether it be drinks, hand pays ( yes, several!!) or whatever we needed. The slots are fantastic, the atmosphere is clean and classy and fun. Make sure you get a player’s card at the desk and start earning comp dollars when you play. They accumulate fast!

Overall, we highly recommend this casino. A big thank you to Rino Kuiperi and the entire staff for making our vacation great. We will be back as soon as we can!
撰写日期:2022年6月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

fredyt3
加利福尼亚洛杉矶1,367 条分享
2022年5月
Aruba is known for its many casinos which dot the beach area. I prefer the Ritz-Carlton because it is not packed, sometimes they offer live music, the slots are modern, staff is professional and the atmosphere is very pleasant.
撰写日期:2022年6月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Mark
马里兰巴尔的摩4 条分享
2022年5月
My wife surprised me with a short trip to Aruba, and so we both decided to stay at the Ritz-Carlton. I reached out to the casino host Rino based on the reviews here on Tripadvisor, and wow! He was very responsive, welcoming, and helped me out with the reservation based on previous casino play, even though this was our first trip here.

He met us upon check-in, gave us a tour of the casino, and we saw him a couple of times during the trip - each time, welcoming, friendly, and like many of the employees at the Ritz-Carlton, made our trip better.

The casino itself is relatively small (for Vegas standards) but has the newer slots, a few video poker machines, and opens at 10am. Drink service during the day was a bit spotty, but very good at nighttime. Table games open up at 6pm (or 6:30 on island time), but I found they did close tables "early" (e.g. 10:30pm for me) if no one was playing. We came back from a late dinner and found the craps table closed one night. Table minimums ranged from $15-25, and there were maximums of $300-500, although I was told you could ask for higher limits if you were so inclined.

For people seeking comps - Rino has a very transparent and fair way to calculate any additional comps you may earn, and he met us at checkout to make sure this was applied correctly. My only complaint is that he works with the numbers he is given (bet size, hours played) -- and I found the pit bosses often significantly underestimated these numbers during my play over two nights.

But overall, we had a great trip, my wife won each time she played (she thinks gambling is easy - happy wife = happy life). Highly recommend! Rino is a great ambassador for the casino and the hotel, and certainly enhanced our weekend stay.
撰写日期:2022年6月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

peter f
佛罗里达劳德代尔堡2 条分享
2022年5月
Great casino with terrific staff. The casino was not smokey and the slots were loose which made for a great experience. The girls serving drinks were always close by and everyone was very friendly. Ended up winning on both slots and blackjack over a four day period which made it even better.

The casino host, Rino, was terrific and made the experience even better. I usually gamble in Vegas but the Aruba and the relaxed atmosphere at the Ritz Carlton made the experience so much better!! I am definitely coming back and am recommending this hotel and casino to friends. You get what you pay for here -- great service and accommodations.
撰写日期:2022年5月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Remy Z
2 条分享
2021年11月
There is a huge difference why you shouldn't stay anywhere else on the island besides The Ritz-Carlton Aruba & Casino and that is: the people and their unmatched professional hospitality.

My fiancé and I returned for our second trip to The Ritz-Carlton Aruba and couldn't imagine anywhere else in the world to celebrate our engagement. Everyone here treats you like family.

From the moment we arrived, we were warmly greeted by casino manager, Rino, who truly makes sure you have only a VIP experience the entire trip. Rino and his team of ladies from the VIP desk, Kimberly, Dagiany & Jayline, are not only true professionals but are the definition of hospitality. The casino is always clean and has such a fun vibe. The wait staff always know your drink and asks about your day and the dealers are the absolute best. We love playing at this casino and always have such a blast!

We love to travel and The Ritz-Carlton product lives up to its five star reputation more and more every time especially here in Aruba. You will not be disappointed!
撰写日期:2021年11月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear 521remyz, Thank you for your review! We are overjoyed that you had a great stay with us at The Ritz-Carlton, Aruba and look forward to welcoming you back soon to our one happy island! We will ensure to recognize Rino, Kimberly, Dagiany and Jayline for the excellent services they provided during the time you spent with us. Kind regards, Axl Ismail Director of Casino Operations
撰写日期:2022年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Linda G
6 条分享
2021年11月 • 夫妻情侣
I had an amazing experience at the Ritz Carlton Casino in Aruba. The staff members are attentive and very professional. Especially the staff at the service desk who took the time to inform me of their upcoming promotions and events. I highly recommend everyone should the take the time to play at this casino. Lastly, the staff member at the service desk who I don’t recall her name introduced me to RIno who went out of his way to call me if I needed any assistance and to met me in the lobby to greet me and my husband upon our departure.
撰写日期:2021年11月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear Linda G, Thank you for your review! We are happy to hear that you had a wonderful time with us in our casino! We will be sure to recognize Rino for his warm hospitality and service! We look forward to welcoming you back soon to our one happy island! Kind regards, Axl Ismail Director of Casino Operations
撰写日期:2022年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

LuckyPickles
7 条分享
2021年11月 • 好友
I just got back from my first Ritz-Carlton stay in Aruba and I was not disappointed! I was greeted at the door with happy friendly faces when I arrived. I felt at home immediately as I walked in as the staff rushed over to take my bags and offer me complimentary champagne. As I was checking into my room by the efficient and professional Ray at the front desk, Rino, the casino host came running over to introduce himself. When I was finished with my check-in, Rino gave me a wonderful tour of the casino. After getting settled in my beautiful room with an even more amazing balcony with a gorgeous view of the ocean, I ventured down to speak to the super helpful Vaya at the Concierge desk who arranged some dinner reservations for me. She quickly set up something for me and I was off to the pool and beach. You can’t beat the Ritz-Carlton service and professionalism. Every detail is taken care of for you and if it’s not, just ask. Everyone who works there wants to help. From start to finish this trip was amazing! I will definitely be back!
撰写日期:2021年11月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear LuckyPickles, Thank you for your review! We are overjoyed to hear that you had a phenomenal stay with us at The Ritz-Carlton, Aruba! We will be sure to recognize Ray, Vaya and Rino for the wonderful customer service they provided during your stay. We are looking forward to welcoming you back soon to our one happy island! Kind regards, Axl Ismail Director of Casino Operations
撰写日期:2022年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

James De Gulio
1 条分享
2021年11月
Just had the most amazing visit at the Ritz-Carlton Aruba. The rooms were exceptional with spectacular views. However, what made it particularly special was the manger Rino, who was there to greet us upon arrival. He gave us a personal tour of the casino. The dealers were friendly and engaging, and made you feel comfortable. The wait staff was attentive and made sure your needs were met. You couldn’t ask for a better experience and we look forward to returning. Jim and Gail De Guilio
撰写日期:2021年11月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear Trip281868, Thank you for your review! We are happy to hear that you had a great trip with us at the hotel and in our casino. We agree, our dealers are the friendliest and are very engaging with all of our guests, we will definitely share the kind words with them. Rino is first class host, and i am happy to hear that he ensured all of your needs were taken care of during your stay with us, we'll be sure to recognize him for his efforts! Kind regards, Axl Ismail Director of Casino Operations
撰写日期:2022年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Patrick Curran
1 条分享
2021年11月
Wanted to share my review - I have been lucky enough to visit the island usually once once a year for the last 10 years. I usually stay at the Marriott. Once the Ritz opened 7-8 years ago - I quickly fell in love with the Ritz casino and staff.
I was lucky enough to meet Rino - I wont gamble anywhere else on the island.
A great atmosphere even on bad days when I am losing!
A great venue and to me a hidden gem! Sometimes I stay at the Marriott and still walk next door to the Ritz casino.

Highly recommend this casino. another plus is the lobby bar - great view and a good way to relax after win or loss!

Thanks to the Ritz staff and Rino for a memorable experience !

Can't wait to get back!!
撰写日期:2021年11月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear V7079SZpatrickc, Thank you for your review and loyalty towards our casino! We are happy to hear that we are your casino of choice, even when you don't stay at The Ritz-Carlton, thank you for your feedback! We'll be sure to recognize Rino for his customer service extended, as he's a true ambassador of The Ritz-Carlton. Kind regards, Axl Ismail Director of Casino Operations
撰写日期:2022年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

jerry podgurski
1 条分享
2021年11月
My wife and I and a few others recently spent 6 days at the Ritz Carlton in ARUBA. While the Ritz is always special we were excited with having a casino on site. While the casino was one of the reasons we chose the Ritz we were overwhelmed with the whole experience. While we are not "High Rollers" we were treated as such right from the start. We were met at check-in and received a tour of the casino and were treated as if we had been there many times before. Being from the Northeast of the U.S. we are familiar with some of the major casinos in the states - Foxwoods/Mohegan Sun. The treatment we received at the Casino at the Ritz was far above anything we expected and far more than we could ever expect elsewhere. While it may not be a huge space it had everything we could have wanted or needed. The personal service we received from everyone - management, dealers and servers was impeccable. It seemed after the first few nights that we were part of their family. They knew our names, they remembered what we drank and even the numbers we root for in roulette. Even after spending the day enjoying the sun, beach and wonderful food at the resort we still looked forward to the evening and the highlight of our day at the Casino. Their is no doubt we will be back to The Casino at the Ritz soon and join the many others travelers we met during our stay who seem to gravitate back year after year. Thanks to Rino, the management, the wonderful staff and all others who made our evenings memorable and wanting for more. We will absolutely be back!!!!! We are already looking forward to our next visit and we are thinking it will be sooner than later. Jerry and Deb Podgurski
撰写日期:2021年11月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear xskipod1, Thank you for your review! We are overjoyed to hear that you had a great time with us in the casino, from start to finish. We are blessed with the staff we have and will ensure to pass along the kind words to them, as they pride themselves on delivering phenomenal customer service. We'll ensure to recognize Rino in particular for the personalized service he provided! We look forward to welcoming you back soon to our one happy island! Kind regards, Axl Ismail Director of Casino Operations
撰写日期:2022年1月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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