Sirenis Aquagames Punta Cana

Sirenis Aquagames Punta Cana

Sirenis Aquagames Punta Cana
4
上午9:00 - 下午5:00
星期一
上午9:00 - 下午5:00
星期二
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星期三
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星期四
上午9:00 - 下午5:00
星期五
上午9:00 - 下午5:00
星期六
上午9:00 - 下午5:00
星期日
上午9:00 - 下午5:00
来自旅行者的点评
作者:Sarah O
Inconsistent but wonderful
4.0 分,共 5 分2024年11月
诚实的审查。 首先,一切都需要透视。对于英国旅客来说,这是迄今为止飞往加勒比海岛屿最便宜的长途航班。多米尼加共和国2周的价格,你不能得到埃及,佛得角或土耳其。要现实地对待你的愿望。如果你想5 * , 支付每人2500英镑,做到这一点。 抵达时,办理入住手续的速度很慢。房间分配,当你在这里,所以可以很繁琐,经过漫长的飞行令人沮丧。房间不一致,但不创建戏剧,如果需要,只是移动。酒店将容纳。 海滩,游泳池和花园都维护得很好,酒店地面很漂亮。这是一个热带天堂,你不一定得到在其他加勒比岛屿。鸟儿歌唱,阳光照耀,当然还有雨。这就是这座小岛的美丽之处。白天无论是在海滩上还是在泳池边都有大量的太阳床,白天/晚上全家人都可以享受娱乐,所以尽情享受吧。 什么不好。自助餐厅气味浓郁,垫子只是没有更换或清洁。桌子被清理干净,但脏垫子被放下来重新使用。整个酒店都是一样的,所以要小心。我看过关于人们身体不适的各种评论。虽然酒店可以做额外的工作,但我们作为客人有责任。使用厕所后没有洗手、摸食物然后又放回去,只是有恶心的基本卫生水平的人的数量是可怕的;这不是酒店的错。我们已经有一个党的6 ,吃在每家餐厅,没有人已经不舒服。总有东西给你吃。 在2年里我去过这家酒店两次,最明显的是前后不一致。你可以在一个酒吧喝一杯,如皮娜可乐这是神话般的,去另一个,它就像水。酒吧不补货,有时你不能在某些酒吧得到某些饮料,这可能是烦人的。你希望他们只是补充,然后再去,不幸的是,他们没有。食物可以命中和错过所有餐厅,但有很多为所有的家庭。这会毁了你的假期吗?对我们来说不是这样。再来看,我姐夫的食物口味也是我所知道的最有限的,在英国,他吃汉堡、番茄意大利面、玛格丽塔比萨和培根三明治。他幸存下来,并在每一个“点菜”吃。 酒店对我来说,目前超额认购,没有足够的工作人员和/或玻璃杯喝出来,特别是在一个晚上。有些员工很棒,有些看起来完全不感兴趣。然而,那些是伟大的,是美妙的,想尽一切办法,让您的假期只是完美。乔安娜(早餐吧和午餐)是最善良,最幸福的灵魂和苏莱在泳池酒吧只是美妙的。然而,我们也曾突然“不”和“不能做”。这就造成了我无法避免的不一致。有一个最肯定的改进,可以做,需要做,但这些会毁了你的假期吗?对我们来说,没有。 我们的房间很干净,酒吧重新进货,什么也没碰。我们没有使用保险箱,把小工具放在外面,没有东西放错地方或被盗。家务劳动时间长,不能做足够的帮助。 没有听起来傲慢,我会类自己以及旅行,我会再次回到这里。那些呻吟和呻吟的人们加入了正在创造的歇斯底里,而不是看到酒店所提供的美丽,并把他们在这里实际得到的东西放在了正确的角度。 简而言之。3 .5 / 4星级酒店(如广告所示 ) .很漂亮,价格合理,我还会再来吗?-是的

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4.0
4.0 分,共 5 分1,132 条点评
极佳
539
非常好
322
一般
145
较差
59
很糟糕
67

这些点评是从原始语言自动翻译而来的。
此服务可能包含由谷歌提供的译文。 谷歌不会以明示或默示的形式对译文作出任何保证,其范围包括译文的准确性与可靠性,也不会以默示形式担保其适销性、特定用途的适用性及非侵权性。

Sarah O
爱尔兰Dromineer122 条分享
4.0 分,共 5 分
2024年11月 • 家庭
Honest review.

Firstly, everything needs perspective. For UK travellers, this is the cheapest long haul flight to a Caribbean island by far. The price for the Dominican Republic for 2 weeks, you can’t get Egypt, Cape Verde or Turkey. Be realistic about what you’re wishing for. If you want 5*, pay £2500pp and do it.

On arrival, the check in is slow. Rooms are allocated when you’re here so can be tedious and after a long flight frustrating. Rooms are inconsistent, but don’t create drama, if needed, just move. The hotel will accommodate.

The beach, pool and gardens are well maintained and the hotel grounds are beautiful. This is a tropical paradise that you don’t get necessarily in other Caribbean islands. The birds sing, the sun shines and of course the rain comes. That’s the beauty of this island. There’s plenty of sun beds in the day whether it’s on the beach or by the pools, entertainment in the day/night for all of the family, so enjoy.

What’s not OK. The buffet restaurant smells and the mats just aren’t changed or cleaned. The tables are cleaned but the dirty mats are placed down and reused. This is the same throughout the hotel so be cautious. I’ve seen various reviews about people being unwell. While there’s extra the hotel could do, there’s an accountability for us as guests. The amount of people that haven’t washed hands after using the toilet, touch food and then put it back and just have a disgusting basic level of hygiene is awful; that’s not the hotels fault. We’ve had a party of 6, eaten in every restaurant and no one has been unwell. There’s always something for you to eat.

I’ve been to this hotel twice in 2 years and what’s glaringly obvious is the inconsistency. You can have a drink at one bar e.g Pina Colada which is fabulous, go to another and it’s like water. The bars aren’t restocked and at times you can’t get certain drinks at certain bars which can be annoying. You hope they’d just replenish and go again, unfortunately they don’t. The food can be hit and miss at all restaurants but there’s plenty for all the family. Is it going to ruin your holiday? It didn’t for us. Again for perspective, my brother in law has the most limited food palate I know, in the UK, he eats burger, tomato pasta, margarita pizza and bacon sandwiches. He’s survived and eaten at every “al et carte”.

The hotel for me, is currently over subscribed and there’s not enough staff and/or glasses for drinking out of, specifically in an evening. Some of the staff are fabulous, others look completely disinterested. However, those that are great, are wonderful and want to do everything to make your holiday just perfect. Joanna (breakfast bar and lunch) is the kindest, happiest soul and Sulay at the pool bar is just wonderful. However, we’ve also had abrupt “no’s and can’t do’s”. This creates inconsistency that I elude to. There was a most definitely improvements that can be made, and need to be made, but are these going to ruin your holiday? For us, no.

Our room was cleaned, bar restocked and nothing touched. We didn’t use a safe, left gadgets out and nothing was misplaced or stolen. Housekeeping work long hours and cant do enough to help.

Without sounding arrogant, I would class myself as well travelled and I’d come back here again. The people that have moaned and groaned have joined the hysteria being created, instead of seeing the hotel for the beauty it provides, and putting into perspective what they’ve actually got here.

In short. It’s 3.5/4 star hotel (as advertised). It’s beautiful, it’s fairly priced, and would I come again? Yes.
撰写日期:2024年11月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Marga E
1 条分享
1.0 分,共 5 分
2024年9月 • 家庭
After 25 years spending holidays a tip gray hair, it is the worst hotel I have ever been. Dismal cleanliness, the pool a disgust with food thrown everywhere, the restaurant Macau a total mess of organization: they do not set the tables properly with lack of utensils, they do not take note to pass and have the table prepared, the chairs full of bird shits, a my life I have seen a hotel such conditions in this area.
撰写日期:2024年9月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Damaris G
波多黎各26 条分享
5.0 分,共 5 分
2024年4月 • 夫妻情侣
We had a great time! I recommend it 1,000%. The guys from the Pergola Bar
Yariel
Luis
Jonathan
Ezequiel
Santos
Polish
José Roberto
They made our vacation wonderful. So much so that we come back in September. Super good food, super welcoming atmosphere and best treatment can not be. It's a hotel that has everything.
See you soon.
撰写日期:2024年7月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Damaris G
波多黎各26 条分享
5.0 分,共 5 分
2024年4月 • 夫妻情侣
The best of the best! Thanks to
Yariel, Luis, Yonatan, Ezequiel, Santos, José Roberto and Polaco from Bar la Pérgola in the lobby for their charisma, their joy, their love for their guests made this vacation the best I have ever spent in Punta Cana. I have come many times to Punta Cana but the best Bar of all the hotels has been this one. Thank you for your kindness and hospitality! I had a great time
The hotel is very good, I recommend it 200%. Thank you for your attention to me, you brought out the best smile, the best attitude and respect for us. Grateful and happy I return to my house. THANK YOU ALL BAR PERGOLA THE BEST!
撰写日期:2024年4月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Roberto N
2 条分享
4.0 分,共 5 分
2024年2月 • 夫妻情侣
A large hotel with many things to do, the food is very good but the variety can be improved, the room is spacious and clean, the water park is very full but should be maintained, the best is the cafeteria and ice cream parlor, the employees are very attentive, in the In the restaurant, the waiters need to take human relations courses to serve tourists, with few exceptions, the shows must improve, not improvise, and the concierges should not force them to drink the VIP coffee to sell the memberships, once they give them You say NO, they don't even greet you. In everything else good.
撰写日期:2024年3月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

mariella g
阿根廷布宜诺斯艾利斯1 条分享
5.0 分,共 5 分
2024年2月 • 夫妻情侣
Excellent attention from everyone....Sunday excelled at check-in....great person...he solved 3 problems for us very quickly and efficiently...thank you
撰写日期:2024年2月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

4.0 分,共 5 分
2024年1月 • 家庭
Great day at the water park. The kiddos and my husband really enjoyed the slides even though they were rough we went back a second time. Buffet was pretty good there as well.
撰写日期:2024年1月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Tamara K
1 条分享
5.0 分,共 5 分
2023年10月 • 好友
Very great!!🤩🤩🤩 I love the stay.
Enjoy the atmosphere, everything super cool… 100% recommended…..🤩
撰写日期:2024年1月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

5.0 分,共 5 分
2023年12月 • 家庭
The experience is totally spectacular. In the park it was a unique adventure.

The slides are extreme but very safe and everything is included.
撰写日期:2024年1月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Pb
英国谢菲尔德10 条分享
1.0 分,共 5 分
2023年12月 • 家庭
Really disappointed, food was terrible and cold, not a lot of choice we struggled to find a suitable meal most nights so resorted to salad and chicken. A lot of the food isn’t labelled so you have to keep asking what it is. flys all over the food so that is really off putting anyway. people picking up bread rolls and placing them back in the basket before selecting the ones they wanted. Room was full of mould in the bathroom and had a damp smell throughout the room, a foul smell from the drains in the shower, stains on the bedding, curtains and dirt imbedded into the headboards, the bed base was really dirty with dust, hair and dirt. On Christmas Eve which is when Christmas is celebrated in DR, the biggest night of the year we was left with no power for 9hrs from 3pm-12am, we reported it 3 times during this time and was told it was been dealt with. At 11pm we went to the reception again and was told no one had reported the issue after another hour someone came out and fixed the fuse box. I reported to Tui through the App as the Tui rep had gone home early, after 2 days I was told that the hotel was going to compensate me for the inconvenience caused, I came back to the room that evening to a chocolate dessert in a tea cup!! Tui asked if I had been compensated I told them what I had received, Tui again contacted the hotel to which they were told I would be offered a private cabana at the beach and spa treatments, this never happened. I was offered to move rooms on our last day! Really poor customer service. Stay away from the “VIP BREAKFAST” experience it’s just a con to get you to buy there membership, our concierge booked us in after convincing us it was only 90mins long and we got a short presentation about the members club with no obligation to buy, we was at breakfast from 8am and we left at 11am after been hounded into getting us to buy a membership when we refused the sales reps were very rude they then said they would get someone to sign us out, we they arrived they then began to try and sell us a different package we explained this was our second day and we couldn’t possibly make a decision based of that, again he was rude and pressured us to make a decision by tomorrow, at this point we just walked out. People are out putting towels down from 5am maybe this was because it was a busy period but it was ridiculous! If you left your lounger for to long when you returned someone would be dat on your bed or if you had a table people would leave there empty cups and plates on it, never been anywhere like it and we have been to many places! We spent 4 of the seven days out of the complex on excursions which were fantastic and we had a lovely time seeing the beautiful beaches and landscapes, we went to sonora Island and monkey land, we also paid for a day pass to Nickelodeon hotel which was lovely and the food was great 👍🏼 wish we had paid to go to this resort instead. Such a shame as the resort it’s self is really nice and the beach is lovely but that’s about it. We paid a lot of money to come here and the price was much higher as it was Christmas We wouldn’t return to this hotel if they was paying us!
撰写日期:2024年1月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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