Sirenis Aquagames Punta Cana
Sirenis Aquagames Punta Cana
4
上午9:00 - 下午5:00
星期一
上午9:00 - 下午5:00
星期二
上午9:00 - 下午5:00
星期三
上午9:00 - 下午5:00
星期四
上午9:00 - 下午5:00
星期五
上午9:00 - 下午5:00
星期六
上午9:00 - 下午5:00
星期日
上午9:00 - 下午5:00
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4.0
1,132 条点评
极佳
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Sarah O
爱尔兰Dromineer122 条分享
2024年11月 • 家庭
Honest review.
Firstly, everything needs perspective. For UK travellers, this is the cheapest long haul flight to a Caribbean island by far. The price for the Dominican Republic for 2 weeks, you can’t get Egypt, Cape Verde or Turkey. Be realistic about what you’re wishing for. If you want 5*, pay £2500pp and do it.
On arrival, the check in is slow. Rooms are allocated when you’re here so can be tedious and after a long flight frustrating. Rooms are inconsistent, but don’t create drama, if needed, just move. The hotel will accommodate.
The beach, pool and gardens are well maintained and the hotel grounds are beautiful. This is a tropical paradise that you don’t get necessarily in other Caribbean islands. The birds sing, the sun shines and of course the rain comes. That’s the beauty of this island. There’s plenty of sun beds in the day whether it’s on the beach or by the pools, entertainment in the day/night for all of the family, so enjoy.
What’s not OK. The buffet restaurant smells and the mats just aren’t changed or cleaned. The tables are cleaned but the dirty mats are placed down and reused. This is the same throughout the hotel so be cautious. I’ve seen various reviews about people being unwell. While there’s extra the hotel could do, there’s an accountability for us as guests. The amount of people that haven’t washed hands after using the toilet, touch food and then put it back and just have a disgusting basic level of hygiene is awful; that’s not the hotels fault. We’ve had a party of 6, eaten in every restaurant and no one has been unwell. There’s always something for you to eat.
I’ve been to this hotel twice in 2 years and what’s glaringly obvious is the inconsistency. You can have a drink at one bar e.g Pina Colada which is fabulous, go to another and it’s like water. The bars aren’t restocked and at times you can’t get certain drinks at certain bars which can be annoying. You hope they’d just replenish and go again, unfortunately they don’t. The food can be hit and miss at all restaurants but there’s plenty for all the family. Is it going to ruin your holiday? It didn’t for us. Again for perspective, my brother in law has the most limited food palate I know, in the UK, he eats burger, tomato pasta, margarita pizza and bacon sandwiches. He’s survived and eaten at every “al et carte”.
The hotel for me, is currently over subscribed and there’s not enough staff and/or glasses for drinking out of, specifically in an evening. Some of the staff are fabulous, others look completely disinterested. However, those that are great, are wonderful and want to do everything to make your holiday just perfect. Joanna (breakfast bar and lunch) is the kindest, happiest soul and Sulay at the pool bar is just wonderful. However, we’ve also had abrupt “no’s and can’t do’s”. This creates inconsistency that I elude to. There was a most definitely improvements that can be made, and need to be made, but are these going to ruin your holiday? For us, no.
Our room was cleaned, bar restocked and nothing touched. We didn’t use a safe, left gadgets out and nothing was misplaced or stolen. Housekeeping work long hours and cant do enough to help.
Without sounding arrogant, I would class myself as well travelled and I’d come back here again. The people that have moaned and groaned have joined the hysteria being created, instead of seeing the hotel for the beauty it provides, and putting into perspective what they’ve actually got here.
In short. It’s 3.5/4 star hotel (as advertised). It’s beautiful, it’s fairly priced, and would I come again? Yes.
Firstly, everything needs perspective. For UK travellers, this is the cheapest long haul flight to a Caribbean island by far. The price for the Dominican Republic for 2 weeks, you can’t get Egypt, Cape Verde or Turkey. Be realistic about what you’re wishing for. If you want 5*, pay £2500pp and do it.
On arrival, the check in is slow. Rooms are allocated when you’re here so can be tedious and after a long flight frustrating. Rooms are inconsistent, but don’t create drama, if needed, just move. The hotel will accommodate.
The beach, pool and gardens are well maintained and the hotel grounds are beautiful. This is a tropical paradise that you don’t get necessarily in other Caribbean islands. The birds sing, the sun shines and of course the rain comes. That’s the beauty of this island. There’s plenty of sun beds in the day whether it’s on the beach or by the pools, entertainment in the day/night for all of the family, so enjoy.
What’s not OK. The buffet restaurant smells and the mats just aren’t changed or cleaned. The tables are cleaned but the dirty mats are placed down and reused. This is the same throughout the hotel so be cautious. I’ve seen various reviews about people being unwell. While there’s extra the hotel could do, there’s an accountability for us as guests. The amount of people that haven’t washed hands after using the toilet, touch food and then put it back and just have a disgusting basic level of hygiene is awful; that’s not the hotels fault. We’ve had a party of 6, eaten in every restaurant and no one has been unwell. There’s always something for you to eat.
I’ve been to this hotel twice in 2 years and what’s glaringly obvious is the inconsistency. You can have a drink at one bar e.g Pina Colada which is fabulous, go to another and it’s like water. The bars aren’t restocked and at times you can’t get certain drinks at certain bars which can be annoying. You hope they’d just replenish and go again, unfortunately they don’t. The food can be hit and miss at all restaurants but there’s plenty for all the family. Is it going to ruin your holiday? It didn’t for us. Again for perspective, my brother in law has the most limited food palate I know, in the UK, he eats burger, tomato pasta, margarita pizza and bacon sandwiches. He’s survived and eaten at every “al et carte”.
The hotel for me, is currently over subscribed and there’s not enough staff and/or glasses for drinking out of, specifically in an evening. Some of the staff are fabulous, others look completely disinterested. However, those that are great, are wonderful and want to do everything to make your holiday just perfect. Joanna (breakfast bar and lunch) is the kindest, happiest soul and Sulay at the pool bar is just wonderful. However, we’ve also had abrupt “no’s and can’t do’s”. This creates inconsistency that I elude to. There was a most definitely improvements that can be made, and need to be made, but are these going to ruin your holiday? For us, no.
Our room was cleaned, bar restocked and nothing touched. We didn’t use a safe, left gadgets out and nothing was misplaced or stolen. Housekeeping work long hours and cant do enough to help.
Without sounding arrogant, I would class myself as well travelled and I’d come back here again. The people that have moaned and groaned have joined the hysteria being created, instead of seeing the hotel for the beauty it provides, and putting into perspective what they’ve actually got here.
In short. It’s 3.5/4 star hotel (as advertised). It’s beautiful, it’s fairly priced, and would I come again? Yes.
撰写日期:2024年11月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Marga E
1 条分享
2024年9月 • 家庭
After 25 years spending holidays a tip gray hair, it is the worst hotel I have ever been. Dismal cleanliness, the pool a disgust with food thrown everywhere, the restaurant Macau a total mess of organization: they do not set the tables properly with lack of utensils, they do not take note to pass and have the table prepared, the chairs full of bird shits, a my life I have seen a hotel such conditions in this area.
撰写日期:2024年9月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Damaris G
波多黎各26 条分享
2024年4月 • 夫妻情侣
We had a great time! I recommend it 1,000%. The guys from the Pergola Bar
Yariel
Luis
Jonathan
Ezequiel
Santos
Polish
José Roberto
They made our vacation wonderful. So much so that we come back in September. Super good food, super welcoming atmosphere and best treatment can not be. It's a hotel that has everything.
See you soon.
Yariel
Luis
Jonathan
Ezequiel
Santos
Polish
José Roberto
They made our vacation wonderful. So much so that we come back in September. Super good food, super welcoming atmosphere and best treatment can not be. It's a hotel that has everything.
See you soon.
撰写日期:2024年7月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Damaris G
波多黎各26 条分享
2024年4月 • 夫妻情侣
The best of the best! Thanks to
Yariel, Luis, Yonatan, Ezequiel, Santos, José Roberto and Polaco from Bar la Pérgola in the lobby for their charisma, their joy, their love for their guests made this vacation the best I have ever spent in Punta Cana. I have come many times to Punta Cana but the best Bar of all the hotels has been this one. Thank you for your kindness and hospitality! I had a great time
The hotel is very good, I recommend it 200%. Thank you for your attention to me, you brought out the best smile, the best attitude and respect for us. Grateful and happy I return to my house. THANK YOU ALL BAR PERGOLA THE BEST!
Yariel, Luis, Yonatan, Ezequiel, Santos, José Roberto and Polaco from Bar la Pérgola in the lobby for their charisma, their joy, their love for their guests made this vacation the best I have ever spent in Punta Cana. I have come many times to Punta Cana but the best Bar of all the hotels has been this one. Thank you for your kindness and hospitality! I had a great time
The hotel is very good, I recommend it 200%. Thank you for your attention to me, you brought out the best smile, the best attitude and respect for us. Grateful and happy I return to my house. THANK YOU ALL BAR PERGOLA THE BEST!
撰写日期:2024年4月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Roberto N
2 条分享
2024年2月 • 夫妻情侣
A large hotel with many things to do, the food is very good but the variety can be improved, the room is spacious and clean, the water park is very full but should be maintained, the best is the cafeteria and ice cream parlor, the employees are very attentive, in the In the restaurant, the waiters need to take human relations courses to serve tourists, with few exceptions, the shows must improve, not improvise, and the concierges should not force them to drink the VIP coffee to sell the memberships, once they give them You say NO, they don't even greet you. In everything else good.
撰写日期:2024年3月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
mariella g
阿根廷布宜诺斯艾利斯1 条分享
2024年2月 • 夫妻情侣
Excellent attention from everyone....Sunday excelled at check-in....great person...he solved 3 problems for us very quickly and efficiently...thank you
撰写日期:2024年2月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Scenic58932326335
5 条分享
2024年1月 • 家庭
Great day at the water park. The kiddos and my husband really enjoyed the slides even though they were rough we went back a second time. Buffet was pretty good there as well.
撰写日期:2024年1月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tamara K
1 条分享
2023年10月 • 好友
Very great!!🤩🤩🤩 I love the stay.
Enjoy the atmosphere, everything super cool… 100% recommended…..🤩
Enjoy the atmosphere, everything super cool… 100% recommended…..🤩
撰写日期:2024年1月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Mass Films & Dr... M
3 条分享
2023年12月 • 家庭
The experience is totally spectacular. In the park it was a unique adventure.
The slides are extreme but very safe and everything is included.
The slides are extreme but very safe and everything is included.
撰写日期:2024年1月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Pb
英国谢菲尔德10 条分享
2023年12月 • 家庭
Really disappointed, food was terrible and cold, not a lot of choice we struggled to find a suitable meal most nights so resorted to salad and chicken. A lot of the food isn’t labelled so you have to keep asking what it is. flys all over the food so that is really off putting anyway. people picking up bread rolls and placing them back in the basket before selecting the ones they wanted. Room was full of mould in the bathroom and had a damp smell throughout the room, a foul smell from the drains in the shower, stains on the bedding, curtains and dirt imbedded into the headboards, the bed base was really dirty with dust, hair and dirt. On Christmas Eve which is when Christmas is celebrated in DR, the biggest night of the year we was left with no power for 9hrs from 3pm-12am, we reported it 3 times during this time and was told it was been dealt with. At 11pm we went to the reception again and was told no one had reported the issue after another hour someone came out and fixed the fuse box. I reported to Tui through the App as the Tui rep had gone home early, after 2 days I was told that the hotel was going to compensate me for the inconvenience caused, I came back to the room that evening to a chocolate dessert in a tea cup!! Tui asked if I had been compensated I told them what I had received, Tui again contacted the hotel to which they were told I would be offered a private cabana at the beach and spa treatments, this never happened. I was offered to move rooms on our last day! Really poor customer service. Stay away from the “VIP BREAKFAST” experience it’s just a con to get you to buy there membership, our concierge booked us in after convincing us it was only 90mins long and we got a short presentation about the members club with no obligation to buy, we was at breakfast from 8am and we left at 11am after been hounded into getting us to buy a membership when we refused the sales reps were very rude they then said they would get someone to sign us out, we they arrived they then began to try and sell us a different package we explained this was our second day and we couldn’t possibly make a decision based of that, again he was rude and pressured us to make a decision by tomorrow, at this point we just walked out. People are out putting towels down from 5am maybe this was because it was a busy period but it was ridiculous! If you left your lounger for to long when you returned someone would be dat on your bed or if you had a table people would leave there empty cups and plates on it, never been anywhere like it and we have been to many places! We spent 4 of the seven days out of the complex on excursions which were fantastic and we had a lovely time seeing the beautiful beaches and landscapes, we went to sonora Island and monkey land, we also paid for a day pass to Nickelodeon hotel which was lovely and the food was great 👍🏼 wish we had paid to go to this resort instead. Such a shame as the resort it’s self is really nice and the beach is lovely but that’s about it. We paid a lot of money to come here and the price was much higher as it was Christmas We wouldn’t return to this hotel if they was paying us!
撰写日期:2024年1月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Is there a minimum height for kids on Sirenis Aquagames Punta Cana slides
撰写日期:2023年4月15日
I’m having trouble finding transfer times from the airport to the resort, please could someone give me an idea of the transfer times please
Many thanks 😊
撰写日期:2020年5月2日
Hi,
If we stay at Dreams Punta cana can we attend sirenis aqua games?
How much for the afternoon stay and how to pay?
what days open and times?
撰写日期:2019年12月29日
Is there height or age restrictions at any/all the slides?
Thanks in advance
撰写日期:2019年11月6日
I dont think so the rides are that big enough. But cant be sure as my youngest was 13.
撰写日期:2019年11月23日
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