Mohans Duty Free
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体验附近景点的最佳方式
4.0
14 条点评
极佳
7
非常好
3
一般
1
较差
0
很糟糕
3
Michelle
德克萨斯州休斯顿3 条分享
2022年1月 • 夫妻情侣
We vacationed at Sandals Royal Plantation in Ocho Rios recently (in January) and while there we made some impulsive jewelry purchases. One of the items we bought was at Mohan’s Duty Free - a beautiful blue topaz/ white gold necklace. Not sure why I didn’t look at the stamp on the necklace (or any of the other jewelry we bought) while there which is the common sense thing to do - but I didn’t. When we arrived home back in the States, it was then that I noticed that the “white gold” chain that I paid for was actually sterling silver with the telltale 925 stamp. Not sure how this happened, but it did. I felt like a fool because I know better and should have looked while in the store. I reached out to Omar via phone and he was gracious and apologetic and assured me he would send me what I paid for. Over the next week, we exchanged emails and texts and he mailed me a replacement 18” white 14k gold chain stamped Italy and 14k. It is lovely and well made. He could have left me hanging but made it right! I would buy from this store again!
撰写日期：2022年2月22日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Jennifer R
1 条分享
2021年3月
I purchased a tanzanite and diamond ring and one of the diamonds fell out the second time I wore it, and of course, back home in Wisconsin. I sent an email to see if there is anything they would be willing to do about this since I spent $1400 US. No response!
撰写日期：2021年3月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Trish R
2 条分享
2019年10月
I don't often treat myself and am sceptical about high dollar purchases, but decided it was time I own a diamond ring. I had no intention of purchasing one abroad however, and ended up in this shop to purchase an inexpensive anklette to be honest. Well, while there, I fell in love with a white and chocolate diamond ring and long story short, I made an impulsive purchase, something again I'm not in the habit of doing.
Back home just one week, a tiny white diamond was lost and of course 'what have I done?' set in.
What happened from there on was fantastic customer service. I tried calling Mohan's collect and they offered to the operator to call me back, which they did, within 5 minutes. Within a day, I had FedEx paperwork in hand from them to send the ring to a jeweler in New York City (I am Canadian), and on express service, so it was there in two days. Mohan's followed up with emails to both New York and myself and the ring was back on my hand in Canada within 3 weeks - missing diamond replaced and all other diamonds fully inspected for tightening if required. I wear it absolutely every day and all has been fine since.
I know the diamond coming out wasn't good - but let's face it, things can happen. It was how Mohan's responded that restored my faith. Calls at their expense, shipping at their expense, constant follow-ups to reassure me and a genuine expression of being sorry and wanting to make things right.
I get compliments on the ring ALL the time. It is absolutely beautiful and backed by a great retailer. Thank you Mohan's, I will be back for another piece one day!
Back home just one week, a tiny white diamond was lost and of course 'what have I done?' set in.
What happened from there on was fantastic customer service. I tried calling Mohan's collect and they offered to the operator to call me back, which they did, within 5 minutes. Within a day, I had FedEx paperwork in hand from them to send the ring to a jeweler in New York City (I am Canadian), and on express service, so it was there in two days. Mohan's followed up with emails to both New York and myself and the ring was back on my hand in Canada within 3 weeks - missing diamond replaced and all other diamonds fully inspected for tightening if required. I wear it absolutely every day and all has been fine since.
I know the diamond coming out wasn't good - but let's face it, things can happen. It was how Mohan's responded that restored my faith. Calls at their expense, shipping at their expense, constant follow-ups to reassure me and a genuine expression of being sorry and wanting to make things right.
I get compliments on the ring ALL the time. It is absolutely beautiful and backed by a great retailer. Thank you Mohan's, I will be back for another piece one day!
撰写日期：2019年12月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Kala502
牙买加金斯敦6 条分享
2019年9月
If you're looking for gifts for that special person or for just family or friends check them out. Prices are affordable and the the staff are friendly and helpful. You can also shop for diamonds and watches too.
撰写日期：2019年10月9日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Elsa Marion L
密苏里圣路易斯5 条分享
2019年9月
Mohan's Duty Free Shop is located in Soni's Plaza, Ocho Rios and the owner, Mohan, and his staff are very gracious and welcoming upon entering the store. They listen to your needs and give wonderful service. You are not given to feel pressured at any time during your visit. I have no hesitation in recommending Mohan's to anyone going to Jamaica with the desire of buying beautiful jewelry pieces. Their prices are wonderful and the pieces - outstanding.I know them personally and as such, can recommend them highly.
撰写日期：2019年9月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
margekanow
德克萨斯州普莱诺3 条分享
2018年3月
Visited in 2018 at their another location in trelawn falmouth with the royal Caribbean cruise line . It was our 25th anniversary and I bought my wife a 1 carat diamond solotaire ring set in 14 karat gold setting which they claimed as a Tiffany setting . The owner / manager Omar gave us assurance of the best quality and price.
On returning home and getting the diamond appraised by our gemologist we were told that it was a lab created diamond that’s grown in the laboratory and it is not a natural diamond , our gemologist termed it as a CVD diamond . We thought of taking a second opinion and to our disappointment it was a lab created diamond . We were told that’s it’s of no value and secondly the setting was not a Tiffany . I tried contacting the establishment several times but the emails were ignored . I contacted our cruise line royal Caribbean and they would not back up the purchase as it is not one of the recommended stores by the cruise ship . I would ask everyone to be BEWARE OF THIS RIP OFF ESTABLISHMENT MOHANS AND DIAMIND COLLECTION
On returning home and getting the diamond appraised by our gemologist we were told that it was a lab created diamond that’s grown in the laboratory and it is not a natural diamond , our gemologist termed it as a CVD diamond . We thought of taking a second opinion and to our disappointment it was a lab created diamond . We were told that’s it’s of no value and secondly the setting was not a Tiffany . I tried contacting the establishment several times but the emails were ignored . I contacted our cruise line royal Caribbean and they would not back up the purchase as it is not one of the recommended stores by the cruise ship . I would ask everyone to be BEWARE OF THIS RIP OFF ESTABLISHMENT MOHANS AND DIAMIND COLLECTION
撰写日期：2018年10月15日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Maxster K
1 条分享
2018年4月 • 好友
I just wanted to thank you (Sophia and Shaun) again for helping me with the 2.75 ct diamond and white gold bracelet purchase! Guess what, I got my appraisal back and I am ecstatic! The appraisal was higher than I expected! Thanks again for your help, you all really did give me a good deal! I will be back and telling friends about you at Mohan's! If you are in Ocho Rios, you must stop at Mohan's! I purchased a 1.62 ct white gold diamond ring back around 2006 and it is still shining like new and matches the bracelet! Mohan's is the best for jewelry deals!
撰写日期：2018年5月18日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tyson H
6 条分享
2016年8月 • 家庭
We visit multiple areas of Jamaica a few times a year. We shop in the same area of Ochi every time we go.
The staff at Morhans Duty Free makes our experience so awesome every time. Our last trip I bought a ring and unfortunately I had to send it off for a repair. BUT I was repaired and returned promptly and I couldn't be happier. Thanks especially to Rony for helping the process move smoothly. See u guys again soon RESPECT
The staff at Morhans Duty Free makes our experience so awesome every time. Our last trip I bought a ring and unfortunately I had to send it off for a repair. BUT I was repaired and returned promptly and I couldn't be happier. Thanks especially to Rony for helping the process move smoothly. See u guys again soon RESPECT
撰写日期：2016年10月5日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lynne F
Brentwood1 条分享
2016年6月 • 夫妻情侣
We came across Mohan's on a shopping trip during our stay at Runaway Bay and were actually looking for a watch for my husband. I came away with a beautiful diamond ring, which I am so pleased with. We had a great time chatting to the helpful staff and would recommend them to anyone looking for a nice piece of jewellery to bring home with them. They even cleaned my own rings for me and delivered them back to our hotel. Would definitely visit them again in the future. Highly recommended.
撰写日期：2016年7月11日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
KimHawkes
英国斯温西11 条分享
2016年2月 • 夫妻情侣
In Feb I bought a diamond ring. I asked for the diamond to be set into a yellow gold setting ( it was displayed in white gold). I completed all the paperwork as requested and was told that I would receive the certificate for the diamond in due course. Today is 18th of April and nothing has been received. The setting is now fading from the yellow colour to a white colour ( making me thing the setting might have been coloured). I e mailed the company two days ago and haven't had a reply.
I'll update if I receive anything from the company.
I'll update if I receive anything from the company.
撰写日期：2016年4月19日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Karen W
1 条分享
I purchased a number of pieces from Mohans in December. Firstly my papers still have not arrived as assured they would have, and a diamond has fallen out of one of my rings. How do I get in touch - there is no website or email, or Facebook where I can get in contact with them.
margekanow
德克萨斯州普莱诺3 条分享
As a bad experience get your diamonds tested as they might be lab created diamond:(
SaskatoonSKs
4 条分享
I purchased a ring at mohans while on vacation this year February 5 2015. Now 5 months later one of the emerald cut emeralds has fallen out, before I post a picture or anything negative . I would like to give mohans the opportunity to some how make it right. Please contact me as soon as possible and I will send you a picture of my ring with the missing stone I can be reached at Thanks Sheila R
Isabelle B
1 条分享
I suggest you get in touch with them directly; I am sure they will want to make it right.
