互动式水族馆
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4.0
1,804 条点评
极佳
682
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573
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Luis C
1 条分享
2022年11月 • 家庭
Mala experiencia. El interactuar con los delfines es bonito. Sin embargo en mi caso me cobraron por mi familia en total se pago 12 entradas y dentro del aquarium nos dividieron en 2 grupos de 6, supuestamente para que los delfines “no se estresen”, sin embargo mezclaron a mi primer grupo de 6 con otros 6 más que no eran parte de mi familia, y a las finales me di cuenta que era para que cobren el paquete de fotos por separado. Quisieron cobrarme 250 dólares por el paquete de fotos de cada grupo en total 500 dólares, me pareció una burla y un cobro excesivo. Separan a una familia con la intención de cobrar 2 paquetes de fotos y eso debería ser regulado. Eso se llama aprovecharse del turista. Me acerco a hacer el reclamo a las oficinas y el representante de la empresa no se encontraba, que había salido del establecimiento. Muy malo en realidad
撰写日期:2022年11月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Querido Viajero: Muchas gracias por visitar el acuario interactivo y por sus comentarios sobre su experiencia. Lamentamos nuevamente la situación que tuvo sobre la compra de su paquete con los delfines. El programa está diseñado para que cada participante tenga distintas actividades, tiempo suficiente para interactuar con los ejemplares, cuando son grupos mayores de 10 personas se recomienda dividirlos, pero esto solo lo deciden los visitantes. Hay diferentes paquetes de imágenes de acuerdo a su economía y todos los paquetes les incluye distintas imágenes de diferentes tomas y ángulos, esto es para que usted tenga opción a elegir a su gusto si desea imprimirlos En este caso se le ofreció diferentes alternativas sobre lo que usted argumenta, sin tener ninguna respuesta de su parte. Agradecemos nuevamente sus comentarios y nos ponemos a su disposición para brindarle un mejor servicio.
撰写日期:2022年11月24日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

100nights19flights
日本245 条分享
2022年8月
COUPLES SWIM - The trainer is busy with 3 roles, guide, dolphin trainer, and photo director. You'll be given more instructions than the dolphins. Yes, the whole experience is pricey with the photo package but it is not the kind of thing that you would do more than once. Make sure the photos are nearby when you open the credit card bill comes for your trip.
撰写日期:2022年9月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Traveler, Thank you very much for writing about your experience, we will let our staff know your comments, so they will keep doing their best to make your experience even better. We know that some people feel that our price of photos is high; however, we must say that the price is at the average price of photographs for people swimming with dolphins in this area. Thank you so much for visiting us. Best regards.
撰写日期:2022年9月18日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Thusha T
3 条分享
2022年8月
Would not recommend this location for the dolphin swim. It really is a tourist trap. Our pictures costed us an upward of $300 for the group of 5. (and they do not allow you to choose select photos). All or none kind of deal. In comparison to other companies that offer similar this is by far the most expensive. Wish we had saved our money and did this activity elsewhere.
撰写日期:2022年8月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear traveler, Thank your for taking your time to share your comments about your experience, We apologize that you had this impression of our prices; however, we must say that we have different packages for pictures and the price is at the average price of photos for people swimming with dolphins in this area. Thank you so much for visiting The Interactive Aquarium. Regards.
撰写日期:2022年8月25日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Mara Cabello
8 条分享
2022年8月
El recorrido al acuario en lo personal considero que no vale la pena el acuario es muy pequeño y tiene muy poca variedad de especies.

La experiencia con los delfines estuvo excelente en cuanto al tiempo y las actividades sin embargo el costo de las fotografías fueron excesivas $5,500 pesos mexicanos por un set digital de 65 fotos.

La experiencia con los pececitos doctores estuvo super y el precio muy de acuerdo a la actividad.
撰写日期:2022年8月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Querido Viajero: Muchas gracias por compartir sus comentarios sobre sobre su visita. Es realmente gratificante saber que usted y sus acompañantes disfrutaron de los servicios ofrecidos en nuestras instalaciones. Hay diferentes paquetes de acuerdo a su economía y todos los paquetes les incluye distintas imágenes de diferentes tomas y ángulos esto es para que usted tenga opción a elegir a su gusto si desea imprimir alguno en su país. Agradecemos nuevamente sus comentarios y le reiteramos nuestra disposición para tenderle en una segunda oportunidad. Gracias por visitar el Acuario Interactivo Saludos
撰写日期:2022年8月16日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Infinitepig
明尼苏达明尼阿波利斯7 条分享
2022年8月 • 家庭
The experience was the best thing we did in Cancun. Since I read all the reviews beforehand I expected to pay an astronomical fee for the photos. Didn’t feel like haggling, so upwards of $300 for photos. That’s the negative.

We paid for transfer from the hotel and it was a nice air conditioned ride, bring tip money to tip the driver twice since you get a separate driver there and back.

The dolphin swim was great, lots of time with the dolphin and trainer. I had low expectations going in (5 min total actual splash) so the 25+ min of interaction time was nice.

Totally didn’t know what to expect with aquarium trek and thought we’d be herded like cattle with 50 other people. It wasn’t! We went into a large tank with one other group. And stood around the tank for 15 min or so while the employees fed the fish and took pictures. It was super awesome to see and touch the fish so close. Unexpected experience and a nice bonus to finish off the aquarium experience. Then they show you the photos taken and if you want you can pay the obscene pricing.

There is about 30 min to explore the shopping center before the transfer takes you back to the hotel.
撰写日期:2022年8月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Traveler: Thank you for writing your comments about your experience with us. We are so happy you had a great time along with our dolphins. We appreciate your review and we will let our staff know your comments, so they will keep doing their best to make your experience even better. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in this area. Thank you so much for visiting The Interactive Aquarium. Regards
撰写日期:2022年8月16日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

crystal1031
Fort Worth, Texas14 条分享
2022年7月 • 家庭
Took my four year old to swim with dolphins. We purchased the splash package for around 80 bucks. He was able to swim out with the dolphins and touch them while they swam around him. Also got to kiss them and get some good pics. Now the pics, they originally tried to charge us $120. By the end I had them talked down to $60 for all of the pics. The pictures are good quality. Family members can stand and take pics from above but they won’t compare to the pics they take. Also, it’s $15 for anyone to enter the aquarium who isn’t going to swim with dolphins. We also had a nice lunch at the restaurant while we waited for our turn to swim. Overall, I was happy with the experience and so was my kiddo.
撰写日期:2022年7月28日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Traveler: We are glad and happy to know that you and your son considered the experience as the best thing you did. It’s reassuring to know the experience made you smile and had a lovely time together. We must say that the price is at the average price of photos for people swimming with dolphins in this area and Riviera Maya. Thank you so much for visiting The Interactive Aquarium. Regards
撰写日期:2022年7月28日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Globe Element
47 条分享
2022年7月
If you already read all the fake rewievs this one will tell you how it works really.

1. The aquarium itself is really small. I bet they have more fish in Sahara then here, just next to the ocean. Just about 10 tanks with some fish. And yes, you can touch some see creatures.

2. The real purpose of this attraction is to sell additional content - swimming with dolphins, photo with dolphins, ride on a dolphin. You have to pay for each of this options but, of course, there is a packet. It costs a lot, maybe you could buy your own dolphin for the money.

3. All the activities with dolphins take place in the central pool. What we saw were four groups, each of about 6-8 people, each with its own guide. The guids asked the groups to enter the water and dolphins were swiming around, about 5 minutes for each group. Yes, the participants can touch doplhins during this.

4. Photo of dolphin kissing the person is done on a platform, the person holds the mouth of a dolphin next to the face and a photographer takes the photo. Additional payment of course.

5. For ride on the dolphin the guide asks the paying person to stay in the middle of the pool with a hand raised. The dolphin swims close by so the person can grab the flipper and the doplhin swims with the person for some 8-10 meters. 2300 pesos mexicanos for it.

6. They promise it will take about 45 minutes. Well, it does, but for all the people involved. And there are 8 in the group. And there are 4 groups at the same time.

7. You can buy a aquarium trek. Sounds great, doesn't it? And looks great on the pictures. Well, the trek means that they give you a special helmet and you enter a special (deeper) tank with that. And there you stay on one spot and the guides give you some fish to your hand so they can take your photo. Extra cost. 3000 pesos, but the swimming with dolphines is included.

8. When you enter the aquarium you can also take your picture with an artificial background. Extra cost.

9. At certain time the is a show with sea lions. Extra cost.

10. And if you are hungry, there is a restaurant.

11. And when you are leaving, there is a shop with stuffed animals and other stuff. Just to spend the rest of your money, if you have any left.

So, the whole interactive aquarium is nothing else but a tourist trap. If you are happy to pay for touching a dolphin, you can enjoy it. Your kids will certainly enjoy it. But ask for a mortgage before entering this attraction.
撰写日期:2022年7月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Traveler: Thank you very much for writing about your experience at our facilities. We understand that each person can have a different idea, concept or expectation about a place that will visit during your vacations and we respect that. The walkway can be either 20-25 minutes or less, depending on how you take it, we apologize that you had this impression of our Aquarium. We are always trying to provide you with a great service in every one of the areas It is important to mention that we have different packages the basic one or the advanced, depends of your expectations, sometimes our visitors wants to be on the shallow part like dolphin encounter or the full package We appreciate your review,so they will keep doing their best to make your experience even better Thank you so much for visiting The Interactive Aquarium. Regards
撰写日期:2022年7月28日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Albertos_PJ22
9 条分享
2022年7月
Como veterinario de animales acuaticos, considero que las instalaciones y especies que mantienen estan en buenascondiciones y la seccion interactiva muy bien cuidada
撰写日期:2022年7月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Estimado visitante, Agradecemos sus comentarios sobre su visita en nuestras instalaciones. Nos alegra saber que tuvo momentos agradables en nuestras áreas de interacción. Sabemos que su opinión ayudara a los demás viajeros en busca de esta gran experiencia en el acuario, esperamos que regrese pronto y ofrecerles otra agradable experiencia. Gracias por visitar el Acuario Interactivo.
撰写日期:2022年7月25日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Taylor T
2 条分享
2022年6月
This was a great experience! I have always wanted to swim with dolphins. We did the couples package, although it was not completely private...we did have our own dedicated coach and photographer. It was pretty expensive but for a first timer, totally worth it. You also get to look in the aquarium ahead of time which was cool! They provide towels, lockers, showers. Really cool, looking forward to other trips!
撰写日期:2022年7月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear visitor, Thank you for sharing your experience with the community. It is important to mention the logistic of the programs are made depending of the package; yours was made for 2 people maxim, but in the habitat could be more groups. However, we are glad you had a great time with the dolphins. We hope you come back someday to enjoy another beautiful experience. Best regards.
撰写日期:2022年7月25日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

shanac2008
爱荷华得梅因234 条分享
2022年6月
The Interactive Aquarium was hands down the best visit we had while in Cancun! The location is inside the La Isla Shopping Center, which is right on the main strip. The staff here does a wonderful job of telling you where to do, allowing "observers" for a small price ($15) and does not rush you through activities. You get to spend a great length of time in the water with the dolphins. I am comparing this to a visit we had 13 years ago with another company, in which we didn't have a great experience. My kids absolutely loved the dolphins and getting to swim with them. As long as you are listening to the trainers and following instructions, I guarantee you will have a great time! The only thing that was crazy pricey was the photos. It was pay $200 for all or nothing at all. Along with that we did get three 8x10 photos of each of our kids in the water. To us it was worth it as they do get some great photos. We would definitely recommend this activity and visit again if we were ever to return to Cancun.
撰写日期:2022年6月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear traveler: Thank you so much for taking your time to write your comments. We are certain that many travellers will find it useful to prepare their visit to Cancun and Riviera Maya area. Thank you for recognizing the efforts of our staff. Best regards
撰写日期:2022年6月27日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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