Beyond Wrapture

Beyond Wrapture(基洛纳)

Beyond Wrapture
4
写点评
相关信息
建议时长
1-2 小时
建议修改以优化页面内容。
完善此详情页

体验附近景点的最佳方式

区域
地址
区域: Central City

4.0
44 条点评
极佳
27
非常好
6
一般
4
较差
4
很糟糕
3

Devoteddrifter
加拿大多伦多36 条分享
A fairly nice experience, but definitely not high end. The massage was very good, I had a lovely and strong woman, though my friend found hers far too light and couldnt request more pressure.
They do advertise RMT massage and deep tissue but called 2 hours prior to tell us they were unavailable, and that a regular masseuse would be the same price- which was too expensive and more of a relaxation, gentle aromatherapy.
The ambiance of the spa is nice, dark and could use a lot of finishing touches, it seems sort of "makeshift" in spots, however it provided nice robes and regular amenities in the shower and bathroom.
They started the massage about 20 minutes late, but stuck to the hour booked. The front attendant was super sweet and bubbly and gave us a makeup application, she was fun and pleasant which really made our day!
撰写日期:2020年2月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Nicole K
1 条分享
I have been at this Spa quite a few times now. I love the pedicures and manicures and facials. But I REALLY would enjoy a massage every day! The girls are lovely and very knowledgeable, whether I just want a relaxing massage or need some muscles straightened out. I can anybody recommend going there and treating yourself.
撰写日期:2019年11月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for this lovely review Nicole. We certainly appreciate your loyalty and we promise to never let you down.
撰写日期:2019年11月27日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

E R
1 条分享
好友
My S-I-L and I were visiting Big White and thought it would be nice to come here for a spa day... but were sadly mistaken. Our first clue that this would be a sub-average experience was when I asked for a glass of water and it was brought to me in an orange, plastic children's cup. We had booked two experiences ($120 facial and $55 pedicure). The facial was horrible. I was just sitting through someone poking my head (massage?) and rubbing my neck raw with a damp towel. It was not relaxing to sit there at all and feel her quickly rub product on my face. All the products were heavily scented and not in a good, relaxing way but instead in a way that instead gives you a headache. All I could think about was how much money I was wasting. Afterwards I had my pedicure and it felt like a friend was doing it. She reefed on my nails to remove the gel (from a previous pedicure, which I payed her to do!) and then I soaked my feet in a salad bowl. She shaped them poorly, leaving jagged edges and left lifting near the cuticle. She also did not use a new tool to file my feet! My S-I-L had picked a gel colour from a sampler and the girl had to put all the similar colours on her own nail to find it! Ridiculous! For what I payed, this was not the experience I expected! I wish I could have chosen the price because all included it was worth about $100 with tip! Instead I payed $230. Go somewhere else, it is not worth it to waste your money here!
撰写日期:2018年3月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Tyson O
加拿大Grand Forks1 条分享
夫妻情侣
My girlfriend surprised me and took me in for a couples massage! I usually see an RMT for specific treatment, but it was nice to do just a general relaxation massage.

The spa was very clean and welcoming, and the staff greeted us pleasantly when we arrived. We started by having a steam sauna, followed by a 1 hour couples massage. It was absolutely amazing. The sauna was spotlessly clean, and the ambiance in the treatment room was perfect. It was a wonderful experience to have a massage in the same room as my girlfriend, and the massage itself was one of the best I’ve ever had. They were very professional and made us feel very relaxed and comfortable throughout the treatment.

Overall I wouldn’t change a thing about the experience, and would definitely recommend this place for anyone looking to go in for a great massage. I will be returning!

撰写日期:2017年10月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tyson thank you so much for this review. Our staff are committed to providing the best experience for our Guests & every one of them is passionate about their profession. There have been other reviews posted saying the spa is outdated & not clean yet we take great pride in offering a clean, safe & ambient space. We truly appreciate your review at this time to help us convey to others reading reviews that our space is not as some others have suggested. Thank you again. Sincerely Debra
撰写日期:2017年10月23日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

charmedtravellers
Red Deer, Alberta5 条分享
好友
I was visiting in Kelowna and wanted to treat my daughter to a pedicure and some "girl time" We booked for 2 people but my daughter's friend arrived and we thought it would be great if the spa could accommodate all three of us. My daughter called back and asked if there was another appointment available at the same time. the person answering was having a slight difficulty confirming our appointments... that should have been our first clue :-(
We arrived, they had our names wrong but we filled out our forms and were taken to our chairs....late The chair had to be rather forcibly reclined and I felt I was being ejected each time we needed to adjust. As it turned out there were only 2 providers available but we were not told and were only aware after we asked when they would begin my daughters pedi. They said they would do her feet later! I had a flight to catch and we were already behind schedule so she didn't even get one!! The soak water was luke warm, the file was not new from the package and I don't think there was formal training. Having said that, I must say that the woman that did my pedicure was meticulous with my nails and they looked amazing.
It took so long that we had to cut my pedicure short, leave our friend to finish hers and my daughter didn't even get one. When we paid I commented that the experience had not been good. The receptionist didn't respond and charged me a pretty outrageous fee!!!!
Sadly....I will never return or recommend this spa
撰写日期:2017年10月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Charmedtravellers Thank you for taking the time to express your thoughts to us so we can learn from your experience. I have taken the time to review your concerns. The staff had explained to your daughter that only 2 service providers were available and that a 3rd person was welcome to sit with the other two during their services but there was no opportunity to do a 3rd service at the same time. Richard recalls infact your daughter responding by saying "I guess that would be o.k." Could it be that she did not let you know that? Our schedule shows that we did not have any other staff available that day at that time so in no way could it be done or promised & thats why your daughter was told her pedicure could only be done after yours and her friends. The practioners started with yourself and your daughters friend because having the gel polish application services would take extra time to be removed (15min) & extra time to be applied (15min). The gel removal and the gel application are extra costs because of this extra time. Richard clearly recalls reveiwing these costs with your daughter. The trained service providers are all meticulous & take great pride in their work, in fact a couple of them are educators. It is my understanding they offered a foot soak or polish change for your daughter but that offer was also turned down. We are so sorry that this has been a regretable experience for you however we would honor the opportunity to make this right with you should you ever return to the Okanangan Valley. We will have notes in your file that will offer you unlimited gel polish removal and polish any time you visit. Sincerely Debra
撰写日期:2017年10月19日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

tulip236
4 条分享
独自旅游
I tried out the recommendation from the Summerland hotel to go to this spa and I must say I was very pleased.
I had a lovely lady named Farzana. I highly recommend her. Her attention to detail when giving me my facial was tremendous. It was obvious she is knowledgeable and takes great pride in her work and with great respect. . 

Spa is clean and more upmarket than your usual cheap places but the little extra you pay here is worth it for the extra care, service and staff. They played nice tranquil music too. My arms, shoulders, head and neck were even massage during the facial which was sublime and unexpected. Thank you Farzana.
撰写日期:2017年7月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
We all deserve to be plesantly surprised and we are so happy to hear about your wonderful experience with us Tulip236. I have passed your note along to Farzana. Your feedback means the world to us and we appreciate that you took the time to write this review. We look forward to welcoming you back at our Summerland location in the future. Sincerely, Chantal
撰写日期:2017年7月21日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

rosbille
1 条分享
独自旅游
I'd booked a pedicure and was looking forward to being pampered. I felt far from that when I left. I did not receive a foot scrub as described in the description of the service that was receiving. I sat in an old armchair with no ambience in the room at all. I had booked this last minute as my usual place cancelled due to sickness. I will never go to this place again. The only consolation was that the receptionist was very nice and appologized for the short treatment.
撰写日期:2017年7月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
I am so sorry to hear that you did not feel pampered during your treatment at the Spa. It sounds like you recieved an Express Pedicure as compared to our Signature Spa Pedicure which is described on our website. No matter the situation, our goal is to meet the needs of of all of our clients so they have a positive experience while here at Beyond Wrapture. We will be sharing your feedback with all of our staff as a reminder that we need to check in with our guests to make sure they are recieving the service they have booked in for. Practioners should be checking in with guests as a vital part of ensuring that we are taking all the necessary steps to enhancing your experience here at the Spa. I do hope you will consider trying us again in the future and we will continue to strive at reaching the highest levels of customer satisfaction. Please feel free to contact me with any further concerns you may have as we really do appreciate all the guest feedback we recieve. I can be reached at appointment888@beyondwrapture.com or by phone at (250) 448-8899. All the best, Richard
撰写日期:2017年7月7日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

Susan J
加拿大坎卢普斯2 条分享
好友
Our group of ladies visit Kelowna every other year for a weekend of pampering and fun. Beyond Wrapture is always on our "To Do" list and we are always given excellent service.
撰写日期:2017年7月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you Susan J for your feedback! We strive to meet our clients' highest service expectations and we are so happy that we have met that mark with you. We look forward to seeing you and your group in the future for more pampering and fun.
撰写日期:2017年7月5日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

Myrna W
加拿大卡尔加里3 条分享
好友
The aromatherapy massage was wonderful. I didn't want it to end. The mani and pedi were very good. I wouldn't bother with the evening make-up application though.
撰写日期:2017年7月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
I want to personally thank you, Myrna W, for taking the time to write this review. We value all feedback our clients take the time to give us and I have passed on your praise to our team at Beyond Wrapture. I am so sorry to hear that the evening make-up application was unsatisfactory. I would love to speak with you more about your experience with this application and perhaps garner some insights as to how we might improve this service for our future clients. Please feel free to email me directly at appointment888@beyondwrapture.com. We look forward to hearing from you soon. Sincerely, Chantal
撰写日期:2017年7月5日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

Karen C
加拿大基洛纳10 条分享
独自旅游
I hve been goingo Beyond wrapture for many years Since I amnot currently living inKelowna, I do not get there as often however I do try to go when intown. The practitioners are very skilled and the reception is very welcoming.
撰写日期:2017年7月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you so much Karen C for taking the time to write this review! We appreciate your loyal attendance at our spa and I have passed along your positive feedback to my colleagues. We look forward to seeing you again in the future! Sincerely, Chantal
撰写日期:2017年7月5日
此回复为企业代表所写的主观评论,并不代表 Tripadvisor 有限责任公司的观点。 Tripadvisor 对点评进行检查。

显示第 110 页的结果,共 44
信息遗漏或有误?
建议修改以优化页面内容。
完善此详情页
关于Beyond Wrapture的常见问题

Beyond Wrapture附近的酒店: 在 Tripadvisor 上查看Beyond Wrapture附近的所有酒店

Beyond Wrapture附近的餐厅: 在 Tripadvisor 上查看Beyond Wrapture附近的所有餐厅