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Vancouver Food Tour

排名第 6温哥华饮食(共 78 个)
加拿大温哥华
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wallyspain 写了一条点评 2019年10月
德国不莱梅29 分享10 推荐
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回复来自Vancouver Food Tour的OwnerCarlos G
2020年1月8日已回复
Hi wallyspain, Thank you for taking the time to send in your review. It is extremely unfortunate that you feel this way, and I am wholeheartedly sorry for your 'not great experience' in Vancouver. My goal is always to make my guests feel special and welcomed, like I would treat my friends visiting the city. I thought that I did that with you and your family; I really was trying. Your review is very personal for me, as I am the owner and the guide that led your group. I feel like I need to explain myself and answer to your harsh criticism. Your tour was booked months in advance and was not last minute as you infer in your comments. Your original guide called in sick and was not able to lead a tour, and I felt it was not appropriate to cancel the tour at such a last minute, not for lost business or money, but out of respect for you, my guests. Your demeanour when we first met was of upset and confusion, presumably because of the guide change, but it did feel like I was walking into a family squabble. When we got to the first location, I learned about two new dietary restrictions; one guest didn't drink alcohol and one guest was allergic to shellfish. This is highly important on a food tour, and dealing with restaurants to make last minute changes can take up a considerable amount of the guide's time. The locations that we visited on your tour are amazing and get wonderful reviews and comments from our guests, and I have never had anyone describe them as 'laughable'. I realize that we cannot please everyone, but I can't help but think that you were expecting something else; perhaps because this tour was booked by your travel agent. I can't apologize enough for not managing your expectations properly. Now, a little venting of my own....Your squabbling was incessant and I believe it marred your tour experience, not allowing you to have a good time, no matter what was put in front of you. Your father seemed unbelievable agitated when I stated that I didn't have any experience with Sonora Ranch, almost disgusted that a tour guide didn't know about the fishing camp. Well, I know now :) This incident has changed the way our company handles last minute guide cancellations, as well as our cancelation policy with respect to last minute changes to tours. But we will always put our guests needs first! When you made the complaint the day after the tour, I offered you a refund, yet you didn't accept the refund and still sent in a 'bad review'. I promise you we have learned from this experience and have since strived to provide an even better tour experience for our guests. Thank you for mentioning the dinner reservations, as I did recommend and make those reservations for you. It was just one of the many things I did to try and make you and your family happy, including hailing a taxi for you. #bestfoodtour2020
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Andrew W 写了一条点评 2019年8月
加拿大Lions Bay20 分享11 推荐
与Carlos度过了美好午后。每个人都在这次旅行度过了美好的时光。这里有四种不同的旅行线路和四种不同的美食体验(桑蒂亚戈酒,威士忌酸,3种葡萄酒和3类啤酒)!我们超级推荐这个旅行,也喜欢你跟我们一样玩的开心。
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回复来自Vancouver Food Tour的OwnerCarlos G
2019年8月9日已回复
Hi AndrewWray83! So glad that you had fun and enjoyed the Gastown Tasting Tour! I had fun, too :) It was great chatting with you and sharing some local history..you really know your stuff! Thank you for taking the time to write your review and letting others know about your experience, I greatly appreciate it!
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Annie F 写了一条点评 2019年7月
5 分享1 推荐
这是必须要来体验的。这是最有趣的旅行之一!而且你还可以在温哥华市中心进行旅行。汉娜是一位优秀的导游,她十分了解煤气镇,并且讲解十分有趣,她带我们去到的餐馆都是一流的。一路上吃到的食物不但美味而且丰盛!你不会饿着或渴着离开的。从旅行开始到晚上这一段时间中都充满着乐趣。这趟旅行大约进行了3个小时,从下午4点开始,虽然旅程中需要走一些路并且我们中有一半人穿着高跟鞋,但我们感觉都很不错。我强烈推荐这次旅行,我们将这次旅行用来举办生日派对,结果让我们感到非常成功。
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回复来自Vancouver Food Tour的OwnerCarlos G
2019年8月9日已回复
Hi Annie F, We love to hear that you and your friends had fun, and enjoyed your guide's company; Hannah IS awesome! Thank you for taking the time to write your review. We are happy to hear that you did not leave hungry or thirsty, as we try to ensure everyone has enough to eat and drink. Hope your friend had a most memorable birthday :)
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Tom Easterby 写了一条点评 2019年6月
13 分享2 推荐
昨天我们参加了Gastown美食之旅。真的真的非常享受。汉娜(Hannah Enkerlin)是我们的导游,很有趣的一个人。我们一共去了4个地方,每个地方都不一样。国际美食非常契合温哥华的多文化背景。过程中我们还了解到了许多Gastown的历史。我们最喜欢的地方是Salt,如果没有参加这次美食之旅,我们自己是绝对找不到这样的地方!同时我们还吃了很多食物。有人绝对吃得饱饱的!
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回复来自Vancouver Food Tour的OwnerCarlos G
2019年6月24日已回复
Hello TEast121! We are delighted that you enjoyed the Gastown Tasting Tour with Hannah. Thank you for your comments and for taking the time to write your review. We greatly appreciate your business and wish you only the best on your culinary travels!
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Lia D 写了一条点评 2019年4月
1 分享
我们在温哥华的第一个晚上就来到了这个地方。这是游览这座城市和找到所有最好的美食点的好方法!我们参加了盖斯敦之旅,我们去了很棒的餐厅,有很棒的食物和饮料搭配。所有餐馆的服务都是快速友好的。我们的主人杰基是最棒的
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回复来自Vancouver Food Tour的OwnerCarlos G
2019年4月25日已回复
Hi Lia D, Thank you for taking the time to send in your review. We greatly appreciate it! Great to hear that you enjoyed the Gastown Tasting Tour and Jackie's company. Best dishes on your culinary adventures!
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