Plaza Premium Lounge (International Departures, Terminal 3)

Plaza Premium Lounge (International Departures, Terminal 3)

Plaza Premium Lounge (International Departures, Terminal 3)
3
上午5:30 - 下午11:59
星期一
上午5:30 - 下午11:59
星期二
上午5:30 - 下午11:59
星期三
上午5:30 - 下午11:59
星期四
上午5:30 - 下午11:59
星期五
上午5:30 - 下午11:59
星期六
上午5:30 - 下午11:59
星期日
上午5:30 - 下午11:59
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3.0
3.0 分,共 5 分406 条点评
极佳
110
非常好
75
一般
49
较差
53
很糟糕
119

Erich H
加拿大汉密尔顿79 条分享
5.0 分,共 5 分
Yyz is usually a really busy place. We were there at 3am so it was ok. They all do a really good job to get.us through in a reasonable time. Thanks
撰写日期:2025年2月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Matthew M
加拿大彼得伯勒45 条分享
5.0 分,共 5 分
2025年1月 • 夫妻情侣
When booking our Sunwing vacation we had the option to book the lounge we paid $50 per person. Let me tell you for $100 for two of us which includeed 3 alcoholic beverages each (unlimited), a nice meal with hamburgers, fries, meatballs and salads and comfortable seating that's definitely worth it. It would have cost $100 alone at the terminal bar for 6 drinks total then we would have been forced to eat Tim Hortons. I found this Lounge every cent
撰写日期:2025年1月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

shawna m
加拿大Courtice61 条分享
1.0 分,共 5 分
2025年1月 • 好友
Don’t share your CC or passport info if they have an issue signing you in! We supposedly had an issue with our bar code, promoting the girl to take photos of my info which she said was required for their system. Didn’t feel right at all….

Basic and comfortable - food was limited but decent, drinks were nice. No charging ports near comfy chairs.

Was ok until I got a string of charges to my credit card all from Hong Kong after giving them my info and paying their fee of $45 per person (which also shows up as a Hong Kong charge on your cc) …came home from vacation to numerous other charges for several hundred dollars posing as Microsoft and Skype, all from from Hong Kong. Visa is investigating.
撰写日期:2025年1月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

1.0 分,共 5 分
2025年1月 • 夫妻情侣
Terrible, save your money and stay in the main part of the airport. Food was dreadful and furnishings were average. I arrived home and was severely sick and can only link it with the food I ate here. Avoid.
撰写日期:2025年1月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Travel
10 条分享
1.0 分,共 5 分
2024年12月 • 夫妻情侣
No premium in this lounge .
Toilets are dirty & need serious repair , maintenance & cleaning .
Food selection very inferior & limited .
Many of the furnishings are in disrepair or dirty . I agree not worth the fee charged . Other lounges are superior .
撰写日期:2024年12月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Debbie F
2 条分享
1.0 分,共 5 分
2024年11月 • 家庭
Save your money! Imagine the worst buffet and then double it! Extremely limited food selection and very poor quality! The lounge is dimly lit and cramped. If you’re looking for a premium experience this isn’t it. This is a rip off!!!
撰写日期:2024年11月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Asc_21
英国阿什福德275 条分享
5.0 分,共 5 分
Fantastic time here in the British airways section of the lounge. Staff were extremely friendly and welcoming. The drinks available from the bar were good. The selection of food on offer was very limited but what we tried was very good! Only slight niggle is in the BA side there was only one male and one female toilet meaning you either had to queue or go into another part of the lounge to use the toilet.
撰写日期:2024年10月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Asc_21, Thank you for your feedback! We’re thrilled to hear you had a fantastic time in our lounge and enjoyed the friendly service and drinks. We appreciate your comments about the food selection and the restroom situation, and we’ll take those into consideration for improvement. We hope to welcome you back soon for an even better experience! Von
撰写日期:2024年10月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Dr.Akeil Al-Faraj
加拿大奥克维尔3 条分享
2.0 分,共 5 分
2024年10月 • 独自旅游
Poor staff attitude
System of booking is disappointing and disorganized. To register and to receive an email of your turn and when I went up more than 20 seats are vacant!!!!! 👎
撰写日期:2024年10月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Drakeil, Thank you for sharing your feedback, and I sincerely apologize for the experience you had during your last visit. We have an online queuing system to help us navigate during peak hours of the operation. I will revisit with our team on the ground to understand what occurred during your visit and will improve our processes. This is certainly not the standard we aim to provide. Please be assured that we are taking your concerns seriously and will address both the staff attitude and the booking system to prevent similar issues in the future. We truly appreciate your input and hope you’ll give us another chance to provide a much better experience. Best regards,
撰写日期:2024年10月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sam P
2 条分享
1.0 分,共 5 分
2024年9月 • 夫妻情侣
Absolutely terrible. The wait time was excessive to the point we gave up.

Not worth it. I would rather pay to get into other lounges than join this one. Even if it is complimentary with your credit card. What good is complimentary if you cannot get in.

I would explore other lounges and make my credit card company aware of the no access. Will never rely on this lounge again.
撰写日期:2024年9月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Matthew E
加拿大多伦多19 条分享
2.0 分,共 5 分
2024年9月 • 夫妻情侣
The staff are friendly, courteous, attentive when asked for assistance.

The design is passable. However, the upholstery furniture is completely disgusting. It's all stained and dirty. Quite gross actually.
撰写日期:2024年9月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Matthew, Thank you for your feedback. I’m glad to hear that our colleagues were professional and available at your disposal. However, I’m sorry to learn about your comments on furniture. That’s certainly not the standard we aim for. Your comments are valuable, and I’ll make sure they’re shared with the management team to address these issues. We appreciate you bringing this to our attention and hope to provide a better experience in the future Sincerely, Von
撰写日期:2024年9月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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