Plaza Premium Lounge (International Departures, Terminal 3)
Plaza Premium Lounge (International Departures, Terminal 3)
3
上午5:30 - 下午11:59
星期一
上午5:30 - 下午11:59
星期二
上午5:30 - 下午11:59
星期三
上午5:30 - 下午11:59
星期四
上午5:30 - 下午11:59
星期五
上午5:30 - 下午11:59
星期六
上午5:30 - 下午11:59
星期日
上午5:30 - 下午11:59
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3.0
406 条点评
极佳
110
非常好
75
一般
49
较差
53
很糟糕
119
Erich H
加拿大汉密尔顿79 条分享
Yyz is usually a really busy place. We were there at 3am so it was ok. They all do a really good job to get.us through in a reasonable time. Thanks
撰写日期:2025年2月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Matthew M
加拿大彼得伯勒45 条分享
2025年1月 • 夫妻情侣
When booking our Sunwing vacation we had the option to book the lounge we paid $50 per person. Let me tell you for $100 for two of us which includeed 3 alcoholic beverages each (unlimited), a nice meal with hamburgers, fries, meatballs and salads and comfortable seating that's definitely worth it. It would have cost $100 alone at the terminal bar for 6 drinks total then we would have been forced to eat Tim Hortons. I found this Lounge every cent
撰写日期:2025年1月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
shawna m
加拿大Courtice61 条分享
2025年1月 • 好友
Don’t share your CC or passport info if they have an issue signing you in! We supposedly had an issue with our bar code, promoting the girl to take photos of my info which she said was required for their system. Didn’t feel right at all….
Basic and comfortable - food was limited but decent, drinks were nice. No charging ports near comfy chairs.
Was ok until I got a string of charges to my credit card all from Hong Kong after giving them my info and paying their fee of $45 per person (which also shows up as a Hong Kong charge on your cc) …came home from vacation to numerous other charges for several hundred dollars posing as Microsoft and Skype, all from from Hong Kong. Visa is investigating.
Basic and comfortable - food was limited but decent, drinks were nice. No charging ports near comfy chairs.
Was ok until I got a string of charges to my credit card all from Hong Kong after giving them my info and paying their fee of $45 per person (which also shows up as a Hong Kong charge on your cc) …came home from vacation to numerous other charges for several hundred dollars posing as Microsoft and Skype, all from from Hong Kong. Visa is investigating.
撰写日期:2025年1月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
2025年1月 • 夫妻情侣
Terrible, save your money and stay in the main part of the airport. Food was dreadful and furnishings were average. I arrived home and was severely sick and can only link it with the food I ate here. Avoid.
撰写日期:2025年1月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Travel
10 条分享
2024年12月 • 夫妻情侣
No premium in this lounge .
Toilets are dirty & need serious repair , maintenance & cleaning .
Food selection very inferior & limited .
Many of the furnishings are in disrepair or dirty . I agree not worth the fee charged . Other lounges are superior .
Toilets are dirty & need serious repair , maintenance & cleaning .
Food selection very inferior & limited .
Many of the furnishings are in disrepair or dirty . I agree not worth the fee charged . Other lounges are superior .
撰写日期:2024年12月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Debbie F
2 条分享
2024年11月 • 家庭
Save your money! Imagine the worst buffet and then double it! Extremely limited food selection and very poor quality! The lounge is dimly lit and cramped. If you’re looking for a premium experience this isn’t it. This is a rip off!!!
撰写日期:2024年11月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Asc_21
英国阿什福德275 条分享
Fantastic time here in the British airways section of the lounge. Staff were extremely friendly and welcoming. The drinks available from the bar were good. The selection of food on offer was very limited but what we tried was very good! Only slight niggle is in the BA side there was only one male and one female toilet meaning you either had to queue or go into another part of the lounge to use the toilet.
撰写日期:2024年10月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Asc_21,
Thank you for your feedback! We’re thrilled to hear you had a fantastic time in our lounge and enjoyed the friendly service and drinks. We appreciate your comments about the food selection and the restroom situation, and we’ll take those into consideration for improvement. We hope to welcome you back soon for an even better experience!
Von
撰写日期:2024年10月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dr.Akeil Al-Faraj
加拿大奥克维尔3 条分享
2024年10月 • 独自旅游
Poor staff attitude
System of booking is disappointing and disorganized. To register and to receive an email of your turn and when I went up more than 20 seats are vacant!!!!! 👎
System of booking is disappointing and disorganized. To register and to receive an email of your turn and when I went up more than 20 seats are vacant!!!!! 👎
撰写日期:2024年10月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Drakeil,
Thank you for sharing your feedback, and I sincerely apologize for the experience you had during your last visit. We have an online queuing system to help us navigate during peak hours of the operation. I will revisit with our team on the ground to understand what occurred during your visit and will improve our processes. This is certainly not the standard we aim to provide.
Please be assured that we are taking your concerns seriously and will address both the staff attitude and the booking system to prevent similar issues in the future.
We truly appreciate your input and hope you’ll give us another chance to provide a much better experience.
Best regards,
撰写日期:2024年10月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Sam P
2 条分享
2024年9月 • 夫妻情侣
Absolutely terrible. The wait time was excessive to the point we gave up.
Not worth it. I would rather pay to get into other lounges than join this one. Even if it is complimentary with your credit card. What good is complimentary if you cannot get in.
I would explore other lounges and make my credit card company aware of the no access. Will never rely on this lounge again.
Not worth it. I would rather pay to get into other lounges than join this one. Even if it is complimentary with your credit card. What good is complimentary if you cannot get in.
I would explore other lounges and make my credit card company aware of the no access. Will never rely on this lounge again.
撰写日期:2024年9月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Matthew E
加拿大多伦多19 条分享
2024年9月 • 夫妻情侣
The staff are friendly, courteous, attentive when asked for assistance.
The design is passable. However, the upholstery furniture is completely disgusting. It's all stained and dirty. Quite gross actually.
The design is passable. However, the upholstery furniture is completely disgusting. It's all stained and dirty. Quite gross actually.
撰写日期:2024年9月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Matthew,
Thank you for your feedback. I’m glad to hear that our colleagues were professional and available at your disposal.
However, I’m sorry to learn about your comments on furniture. That’s certainly not the standard we aim for. Your comments are valuable, and I’ll make sure they’re shared with the management team to address these issues. We appreciate you bringing this to our attention and hope to provide a better experience in the future
Sincerely,
Von
撰写日期:2024年9月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
If I am traveling Club Class with Air Transat, what is the discounted rate for the Lounge?
撰写日期:2023年1月27日
Can I use the lounge for sleeping for next day early morning flight?
撰写日期:2022年9月29日
I didn’t see an area that could accommodate that…. Very overcrowded
撰写日期:2022年9月30日
Do they have any free magazines? If so which ones...need a few for my trip and was going to purchase from the airport stores.
撰写日期:2020年1月22日
Dear Valued Guest,
Thank you for posting a question. We do have magazines & newspapers available for our guests which are inclusive to the lounge service.
The magazines are mostly related to travel and we do switch the variety on a monthly basis.
You can definitely check out the magazines at our lounge first before deciding to purchase elsewhere.
撰写日期:2020年1月22日
Now that legislation has passed regarding serving alcohol 24/7 at Pearson, will the lounge be serving alcohol regardless of departure time? Say if I had a 945am flight and used the lounge prior, I’d be able to enjoy an alcoholic beverage at 830am?
撰写日期:2020年1月20日
Dear Valued Guest,
Thank you for the question. Please be informed our Lounges at Toronto Pearson Airport are now serving alcohol at all times during the operations hour.
Guests can now enjoy alcoholic beverages as early as 5am in the morning.
We would also like to clarify that the lounges do not operate 24/7.
撰写日期:2020年1月21日
I really don't know, but I would guess no is the answer. but if you are allowed you would need to like pork and rice because that was all was on the menu when I used it and I wil never use it again....kevin
撰写日期:2019年12月22日
Hello I am a member of priority pass, I will travel very soon ,,a have a connection flight, for almost 5 hours (international flights) I wanna know how many alcoholic drinks are included? In Punta Cana was only 2 domestic 😪😪 and the quality was no good, the food was ok tks
撰写日期:2019年12月12日
the food was very limited at the time we used the facility , the whole place needed a facelift. the alcohol choice was ok, staff were not very friendly or helpful. tv was was not on volume. ..kevin
撰写日期:2019年12月13日
Dear Ray B,
Thank you for your inquiry, Our regular walk-in rates starts at a minimum of 2-hour lounge use at CAD$50 and you may purchase up to a maximum of 6-hour.
As suggested by other users, we also accept certain American Express Platinum cards and other lounge use programs (Priority Pass, Lounge Key, Lounge Club, Diners Club), offered by the bank usually, in which you can enjoy the benefits offered at our lounges.
If you would like to learn more about the offers we have, you can always contact us over our Plaza Premium Lounge website.
Cheers
撰写日期:2019年10月22日
Why do most of the electrical outlets not work? Difficult to charge phone in seating area.
撰写日期:2018年12月22日
Dear John C.,
Regarding the electrical outlets, would you be able to share with us which lounge that you have visited? (In terms of Terminal and departure area)
We will have a technician to address the issue as soon as possible.
Sorry for the inconvenience caused.
Plaza Premium Lounge (Toronto)
撰写日期:2018年12月24日
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