Hello, thank you for attending Jet Set Jazz featuring Matt Dusk at Casa Loma. We appreciate your attendance and all of our guest reviews are extremely important to us. We apologize for the confusion, as this was a specialty ticketed event for the performance and not for touring the castle. We opened doors at 5pm; as seating was first come first serve. I have given your feedback to management in order to rectify the situation. We hope to see you at future events at the Casa.