Great Canadian Casino Vancouver
3.5
上午12:00 - 下午11:59
星期一
上午12:00 - 下午11:59
星期二
上午12:00 - 下午11:59
星期三
上午12:00 - 下午11:59
星期四
上午12:00 - 下午11:59
星期五
上午12:00 - 下午11:59
星期六
上午12:00 - 下午11:59
星期日
上午12:00 - 下午11:59
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3.5
241 条点评
极佳
61
非常好
88
一般
39
较差
28
很糟糕
25
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sashakeena
加拿大温哥华11,943 条分享
2024年11月 • 夫妻情侣
Can to watch and enjoy Piff the Magic Dragon 🐉 show. The venue has comfortable seats & good site line of the stage. It was an enjoyable experience watching this show. Coming again in 2025 to see Glass Tiger. Also spent some time in the casino & got lucky winner of $$$
撰写日期:2024年11月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Venture31759875315
1 条分享
2024年4月 • 独自旅游
Take the time to read my message before visiting this place. first of all I don't know with what technology they are capable of doing this but I am unable to upload my video. For now, I'm going to check with Google on Saturday April 27 at 12:06 p.m. They had problems with their machines and I was able to be reimbursed three hours After the incident, they had problems with their electricity, for this part of the story it's good they solved the problem. long but I got the money I had in the machine 5:24 p.m. during a hand of their electronic Ultimate Texas Holdem, when I already had a pair of kings, the game was interrupted I have a very good video which shows the incompetence of their staff, because she believed that it was like blackjack, but above all which demonstrates to what extent, in this place as a customer, you are not respected the boss did not understand that I was already winning because I had bet on par plus, and insisted on the fact that the dealer had not finished giving the hand, it was myself who had gone to see the dealer to tell him to stop the hand and not continue because the machine was interrupted before having a bigger problem if a jackpot would present itself
It is important to understand that this time, it was not because of a power outage, but simply when the hand was dealt (pair of kings) the machine simply stopped suddenly, subsequently after almost 1 hour wait, the threats began, because I had taken a video and this establishment gives itself the right to protect their income the choice was simple and very well explained, if I did not give my phone and my identity I not only did I not have my winnings but also he did not give me back the money that I had in my machine, I gave them my identity but not my phone,
so they kept my money and asked me to leave. today I tried to contact customer service I was referred to voicemail again, no way to get my money back or talk to a manager.honestly at this point I realize they are doing everything to that people do not return but also that no matter how many times they change their name if they continue to treat their customers in this way unemployment awaits their employee, inconceivable to believe that this was establishment can continue on the same name I am very disappointed not to be able to share the video with you but not surprised, because they are blocking the broadcast I don't really know how, but one day maybe Radio-Canada will make a documentary on your establishment, to publicly display your policies who knows
take note that I took care NOT TO PUT THE FACE of people on the video (it's not your employees with whom I have a problem, I did not publish their identity, which is what I am aiming for, C 'IS YOUR POOR SYSTEM AND CUSTOMER SERVICE) but it is impossible to share at the moment I have videos of the conversations, with the bosses, security, dealer, I am now aware that you will probably delete this message too, the amount you took from me doesn't matter to me, but the way you treat your players scandalizes me, in the same day, I saw people get taken out of the game, I saw scrimmages, a lot of people complain, A lot of problem for an ordinary afternoon, I have never even seen it in Las Vegas with establishments crowded with people affected by alcohol you can write good comments in your favor as you want and delete the bad ones . Instead of wasting your time deleting, you should answer the phone and your emails, you should look for a good Casino manager we are on May 14, the event is on April 27
The only point I give you is, as the dealer told me, on your machines it is indicated that winnings are not paid in the event of a defect, and that this happens daily with these new machines.
It is important to understand that this time, it was not because of a power outage, but simply when the hand was dealt (pair of kings) the machine simply stopped suddenly, subsequently after almost 1 hour wait, the threats began, because I had taken a video and this establishment gives itself the right to protect their income the choice was simple and very well explained, if I did not give my phone and my identity I not only did I not have my winnings but also he did not give me back the money that I had in my machine, I gave them my identity but not my phone,
so they kept my money and asked me to leave. today I tried to contact customer service I was referred to voicemail again, no way to get my money back or talk to a manager.honestly at this point I realize they are doing everything to that people do not return but also that no matter how many times they change their name if they continue to treat their customers in this way unemployment awaits their employee, inconceivable to believe that this was establishment can continue on the same name I am very disappointed not to be able to share the video with you but not surprised, because they are blocking the broadcast I don't really know how, but one day maybe Radio-Canada will make a documentary on your establishment, to publicly display your policies who knows
take note that I took care NOT TO PUT THE FACE of people on the video (it's not your employees with whom I have a problem, I did not publish their identity, which is what I am aiming for, C 'IS YOUR POOR SYSTEM AND CUSTOMER SERVICE) but it is impossible to share at the moment I have videos of the conversations, with the bosses, security, dealer, I am now aware that you will probably delete this message too, the amount you took from me doesn't matter to me, but the way you treat your players scandalizes me, in the same day, I saw people get taken out of the game, I saw scrimmages, a lot of people complain, A lot of problem for an ordinary afternoon, I have never even seen it in Las Vegas with establishments crowded with people affected by alcohol you can write good comments in your favor as you want and delete the bad ones . Instead of wasting your time deleting, you should answer the phone and your emails, you should look for a good Casino manager we are on May 14, the event is on April 27
The only point I give you is, as the dealer told me, on your machines it is indicated that winnings are not paid in the event of a defect, and that this happens daily with these new machines.
撰写日期:2024年5月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Steve T
加拿大素里45 条分享
2023年11月 • 好友
This is the absolute WORST venue I have ever been at to see a concert. So poorly designed. The stage is lower than the GA standing area meaning when you add in 6-7 rows of people, you can’t see the band on the stage….at all! You can’t even see their heads. In addition the lineup to buys drinks was at least 20 minutes long. Contrast this with other similar sized venues (1000 people) like the Commodore where the views are great and the beer lineup is short. I will never pay money to see a concert here ever again.
撰写日期:2023年11月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nerea G
4 条分享
2023年8月 • 好友
The worst Hard Rock I've ever been to. No decoration, no food, no store!! It's the first time I've left a Hard Rock without buying anything. What rubbish please. It is a casino with 4 photos and outside. An aberration to what Hard Rock means.
撰写日期:2023年8月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Александр Ч
俄罗斯莫斯科4,089 条分享
2023年4月
Ребята, мы посетили этот объект в начале апреля 2023. В принципе, все нормально для стандартного объекта этой сети. Удивительно, что ресторан работает только по выходным и артефактов очень мало.
В целом-рекомендуем!
Хотя, конечно, вам решать...
В целом-рекомендуем!
Хотя, конечно, вам решать...
撰写日期:2023年5月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Guest,
Thanks very much for your review of Asylum here on Trip Advisor. It is feedback such as yours, that we as a team, can use for ways to improve our services.
We look forward to welcoming you back again soon!
Cheers!
Asylum Managment.
撰写日期:2023年6月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
tony l
加拿大温哥华5,169 条分享
2023年4月 • 独自旅游
Had a fun and lucky time at the Hard Rock Casino Poker Tournament this morning , the room more mordant clean airy , Tournament only on Saturday and $150 to buy in sad to say since they re -open from the Pandemic , it is nothing compared to the crowds that used to visit , now the whole Casino scaled down every thing , before people enthusiasts The Buffet on the week end less over half hours wait , now still not open and the only main dining is The Asylum , but only open on Thursday to Sunday with limited hours and food choices , the Food Court's food average , but the worst one is Fu Express and the service and food very mediocre , my Wonton inside just luck warm , I an very friendly told the staff about it , she look at me like What a big Deale ! never again , personal speaking , the Casino Floor Staff and security very friendly and polite , and very spacious and clean , lot of newest slot machines , washroom well stocked with paper towels and hand wash lot of parking , not a bad place to visit for few hours , avoid The Wonton ! wheelchair accessible and I miss the Theatre most !
撰写日期:2023年4月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Marcia L
巴西Cuiaba13 条分享
2023年2月 • 夫妻情侣
É um cassino com temática rock, não tem um restaurante do Hard Rock, são pequenos fast-food (comida chinesa, hambúrguer e taco).. A loja não tem quase nada, pouquíssimas opções e ainda assim tamanhos limitados.. Não era o padrão Hard Rock que já vi em outros países! O cassino em si é bom!
撰写日期:2023年2月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
tak74
加拿大枫树岭14 条分享
2023年1月 • 好友
Had been a longtime customer here till they shutdown the poker room. Glad to see it back. Very nice room. The know against it is they still have the same angry staff that forget they are in the customer service business. A lot of very angry and miserable staff that make the experience there hard to enjoy most visits.
撰写日期:2023年1月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Angela R
1 条分享
2022年10月
saw Gordon Lightfoot on Satuday, worst concert experience ever. long line to get in and the show started while there was still a long line waiting to get in. then for the next half hour people were going up and down the isle looking for their seat. Just when everyone was seated and I could enjoy the show. A staff member was running up and down the stairs yelling at people to put their phone away. EVERYONE had their phone out! That what people do, I asked the staff member please stop running up and down the stairs yelling at people, she was very rude and just yelled at I am doing my job.
撰写日期:2022年10月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Roam05477463103
1 条分享
2022年8月 • 家庭
The concert venue at the hard rock casino in Coquitlam is the worst I have ever been to in my life (I've been to lots of concerts). I recently went to see the Mexican rock band Molotov at this, so called venue, I was in line for a beer when the band started to play, I looked towards the stage and didn't see anything, I thought maybe they were just playing recorded music to get the crowd going. After getting my beer and walking closer to the stage I realized the stage is lower than the general admission floor, it's about 4-5 steps down and on the same level as the platinum seats, which only make up about 10 percent of the seats. This is the most ridiculous thing I've ever seen, the stage sitting lower than the main floor, I'm tall and I could kind of see over the people on the railing and DOWN to the stage. This is truly the dumbest setup for concerts I have ever encountered, people in the back of the general admission floor deserve to see the stage as well, not just the priveleged few. I will never buy tickets for this venue again!
撰写日期:2022年9月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Is the casino shop open on 1st July, Canada day? We always buy magnets from Hard Rock and are in Vancouver on that date?
撰写日期:2022年5月4日
Is it worth going to? I'm not a gambler but I like hard rock and the memorabilia and the shop but is this more of just a casino? Plus we are in downtown Vancouver it seems far out.
撰写日期:2018年7月10日
Fabsies,
I was very disappointed in the Vancouver Hard Rock. I’ve to to HRC all over the world and I must say it was my least favorite. They have been having labor disputes and you need to go past all the picketers just to get in. There is no shop....if you want a pin they will unlock a couple of folding doors with a minimal about of memorabilia for sale. The casino looked fine, but not our cup of tea. It was on our way into Vancouver so we stopped to grab a pin, but if we weren’t passing by I would not have made a trip from Vancouver to come here.
撰写日期:2018年7月10日
These other reviews are right. It's a ways out from downtown Vancouver. We'd stayed in Langley and about 25 mins from the casino which was quick in that traffic, definitely worth it for an evening of fun.
撰写日期:2018年7月7日
It doesn't look like the casino has a hotel. Where do people stay when they stay the night?
撰写日期:2017年8月22日
Recommend that you go check out the casino's website, as they can give you options on where to stay. If you use Skytrain, it seems Braid street station has a shuttle bus that can be used.
撰写日期:2017年8月23日
What are the gift shop hours? I will be passing by between 8 and 9am and would like to stop by and get a glass and tshirt. Thanks...
撰写日期:2017年8月16日
I am sorry, I did not visit the gift shop! I would have answered your enquiry sooner; except that I was at the Rideau Carleton Raceway and Casino last night for a free Buffet. At the end of September, our Ottawa casino would become a Hard Rock Casino with Hotel as well.
Unfortunately, I am unable to answer your simple question. I am so sorry!
撰写日期:2017年8月17日
Take the Coquitlam Exit off the Port Mann Bridge from Surrey, then use the United Blvd. Exit to reach the casino. It is very easy to find. If you are coming through New Westminster, take the United Blvd. Exit off of Lougheed Hwy.
撰写日期:2017年3月26日
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