Spa By Kasia

Spa By Kasia(切斯特)

上午9:00 - 下午8:00
星期一
上午9:00 - 下午8:00
星期二
上午9:00 - 下午8:00
星期三
上午9:00 - 下午8:00
星期四
上午9:00 - 下午8:00
星期五
上午9:00 - 下午7:00
星期六
上午9:00 - 下午6:00
星期日
上午9:00 - 下午6:00
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体验附近景点的最佳方式

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4.5
127 条点评
极佳
101
非常好
12
一般
5
较差
5
很糟糕
4

Lynne D
17 条分享
2022年6月 • 独自旅游
Just had 3 lovely treatments at Kasia Spa, Doreta was my therapist and would give her 10 out of 10 if I could.

From the moment I walked in the treatment room she explained everything.

Thank you Doreta 😊
撰写日期:2022年6月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

DrHayley
10 条分享
2022年5月 • 好友
This is a beautiful spa with friendly staff and lovely treatments. I particularly liked the garden and various water features dotted about the place. My only constructive criticism would be to ensure that meals are brought out at the requested time. I didn’t really see the point of requesting a time for lunch if it came out much later! Also, my food came out 20 minutes before my friends which I didn’t like. That said, I really enjoyed myself and I’ll definitely be back! Thank you!
撰写日期:2022年5月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Carolyn J
Oswestry, United Kingdom3 条分享
2022年5月 • 独自旅游
The 70 minute massage by Lesley was worth all the other failings, the reception staff are clueless and they don't keep other areas of the hotel informed with what's going on in the spa. It's very dark and trying to find the relaxation room or changing rooms was a challenge with signage quite poor. They only had 4 relaxation beds when there were 38 people having a spa experience so after my massage there was nowhere to relax! The jacuzzi is big enough for 4 but really you don't want to share with more than 1 other. They have a small steam room and sauna. I don't think I'll go again unless it's just for the massage.
撰写日期:2022年5月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Rosie posie
6 条分享
2022年5月
Had a fabulous day at this it’s very luxurious and excellent value for money . The facilities are excellent and the food was very good. Many thanks to Sunitta and her team, and also to Lucy who gave me an excellent massage will definitely be coming back
撰写日期:2022年5月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sweetpea25
Chester, United Kingdom1,057 条分享
2022年3月
The Spa is within a hotel and is very luxurious and relaxing.
It offers a wide range of treatments, I had a massage,it was excellent.
撰写日期:2022年4月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

LR
Cumbria4 条分享
2021年12月 • 夫妻情侣
I was left disappointed after paying £59 for a 55 minute deep tissue massage.
I asked for a very firm massage on the form I completed prior to going in to the room also and requested it mostly on my back but was told I could only have 25 mins max as this is all the time the masseurs are trained to do. I was advised that I couldn't have any extra time on my back and shoulders even though I had paid for this.
The massage was very soft even though I asked 3 times for a firmer massage.
I really wanted rid of the tension in my shoulders but they felt no different when I came out after having been in the room for 45 minutes (not 55 mins).
撰写日期:2021年12月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Dear Lynda, Thank you for taking the time to provide feedback of your treatment, i am very sorry to hear about your disappointment. Unfortunately we do not offer a 55 minute back massage on our treatment list and all our therapists are trained to provide a range of massage skills to suit all customers requirements, however sometimes personal expectations cannot always be met. I can assure you that your feedback has been passed on to the Spa team, who take great pride in their work and the ordinarily excellent feedback they receive. I am very sorry to see that your treatment did not meet your expectations, and I hope this will not deter you from returning to our Spa in future. Kind Regards Jessica Spa Manager
撰写日期:2022年1月4日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Roy C
4 条分享
2021年11月 • 独自旅游
Delightful spa day as a present from my wife for my birthday. The spa facilities are excellent and felt safe. I avoided using the leisure facilities. My morning treatment involved use of the Hammam. Katie my therapist explained what would happen and delivered a lovely treatment. A two course lunch followed, smoked haddock and salmon fishcake with poached egg was ideal for a light lunch. I followed it with a double chocolate brownie with ice cream. It was the best brownie I have ever eaten, really gooey in the middle, amazing! After lunch I had a full body massage and facial. My therapist, Chantelle was very knowledgable and delivered an excellent treatment. I then spent some time in the relaxation room before returning home. Very enjoyable day, would recommend and I hope to return soon.
撰写日期:2021年11月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

MissCactus4
17 条分享
2021年10月
I visited the Spa by Kasia in October 2021 for my friend's belated 21st birthday celebrations. We booked a package which included 2 x 25 minute treatments - one back, neck and shoulder massage and a facial. We had all day access to the spa facilities and a light lunch included too. From memory, it cost about £70 each and I was very impressed!

Upon arrival, the reception staff were welcoming and provided us with necessary forms - including massage preferences which was a nice touch. We were given a tour and shown to the changing rooms where we could change into our robes and slippers for no extra cost. We had a complimentary lemon and ginger tea with honey whilst waiting for our treatment and then we were escorted to the treatment room together - the heated beds and whole massage experience was super relaxing and very much needed.

The lunch was amazing! My friend had sea food spaghetti and I had tomato risotto. We weren't expecting to be able to choose from a menu so this was exceptional news! The pool was cool and refreshing and steam room and sauna were great. There was also a relaxation room. Despite the cool weather, we still had a wonder round the garden which was nice too!

I've recommended this spa to many family and friends since and can't wait to return.
撰写日期:2021年11月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

ChristAnt
英国曼彻斯特19 条分享
2021年10月 • 家庭
First impressions were "wow" due the gorgeous location, but sadly it did not live up to expectations set. The pool was not the cleanest and there were slip hazards everywhere. There was the awkwardness of being asked to put your shoes on a tray to be carried to your changing room. The treatments were nice but my mother and I were given a dual room without being asked. We were questioned on our private medical history in front of one another in a very unprofessional manner.
Afternoon tea was good, as was the beautiful garden. Changing rooms were tiny and again not the cleanest and towels too small to be of any use drying yourself. Were told to be in the waiting area 5 mins before our treatment so that we could have ritual tea beforehand. Waited 15 minutes for a staff member to acknowledge us and explain they were running late. Asked for the ritual tea and were told no in case it made us need the toilet during treatment!
A lot of staff around but no one actually being helpful, just telling you to "wait over there" while they "go get someone" for 20 minutes.
撰写日期:2021年10月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jennifer H
英国利物浦15 条分享
2021年10月 • 夫妻情侣
Booked a 45 minute hot stone massage for my boyfriend for his birthday for £49. Called up twice before to ensure it was all booked correctly as no confirmation email was sent. Apparently no confirmation is given to individual treatments. When he arrived and taken through to the seating area there was confusion as another girl was there expecting a massage at this time. Then another therapist came over and took him in. She said it was 30 minutes and he said no 45 minutes. The therapist then went to the reception and they said it’s 30 minutes. When I went to see the reception the lady said show me? So I did as per the photo. And she said no she needs 15 minutes to wash the stones afterwards. I was completely shocked by this comment. She went from saying it’s 30 minutes to saying it’s 35 minutes. Either way he had 30 minutes. When I asked why she needed 15 minutes to wash the stones and what that had to do with us getting a 45 minute massage as per description she said we wouldn’t do more than that because of pressure on the back. However they offer a 75 minute hot stone massage? Which I’m guessing is 60 minute massage and 15 minutes to wash the stones? Absolute joke. I am going to write in and complain.
撰写日期:2021年10月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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关于Spa By Kasia的常见问题

Spa By Kasia的营业时间:
  • 一 - 四 上午9:00 - 下午8:00
  • 五 - 五 上午9:00 - 下午7:00
  • 六 - 日 上午9:00 - 下午6:00


Spa By Kasia附近的餐厅: 在 Tripadvisor 上查看Spa By Kasia附近的所有餐厅

Spa By Kasia附近的景点: 在 Tripadvisor 上查看Spa By Kasia附近的所有景点