Hi Ethan, Sorry to hear about your disappointment with our pricing structure. It is quite usual for activities like us to charge an admission fee and we do promote ourselves as a venue to enjoy a premium experience with your friends or family as opposed to just playing a board game at home. For our admission price you get seated at one of our oversized custom-designed tables with plenty of space for a board game, a guaranteed 3 hours in a warm and comfy environment, unlimited access to our huge library of games, including help with the rules and tailored recommendations, plus access to our food & drink range that we can bring straight to your table. Perhaps a good analogy might be to compare us with a visit to the cinema vs watching a film at home? Sometimes we all just want to stay at home and watch a film and that’s ok, but other times we might also want to get out of the house and have a bit of a day out with our friends or family and that’s what we focus on.

Hi Kiayakins. I’m very sorry to hear about your experience, this isn’t what things should be like when you visit us. I should say that we did have a period around the time you visited where we were severely short-staffed due to Covid illness spreading quite widely at the time. We eventually decided to close early some days and restrict customer numbers to help with this, but I wonder if you were unfortunate enough to visit before we put those measures in place. Please email me: exeter@board.uk and I’ll try and make things right. Please accept my apologies again for the sub-par visit. - Luke