Cavendish Beerfest
Cavendish Beerfest
2
酒吧与夜店
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2.0
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smoothyShropshire
shropshire41 条分享
2017年9月 • 夫妻情侣
we stayed here for 5 nights with another couple.Our room was old looking in decoration but it was clean.However the bathroom was disgusting.Cracked sink,cracked tiles ,mould in most of the shower and old and well worn taps.we complained and was told we could not change rooms as there were none available.We were told that they were still in the process of refurbing the rooms and that ours was one to be done at a later date.The next day we complained again and was eventually offered a room which had been refurbished.What a difference.it was lovely.We booked with booking .com and feel that when you book with these online agents you are not given the nicest rooms because you are having a price deal.This has happened to us before.I think you should be told that the room you are booking is to refurbished .I did telephone the hotel to see if they could match the deal and was told that it would be more expensive booking direct because it was a special deal with booking.com.I should have been informed about the room at this point. The sauna was out of order which was another disappointment as again this was a reason we booked .the breakfast was good.we will not be returning to this hotel again.I think because of the advertising for the Michelin star restaurant people assume that the hotel is going to be good too.Very Very Wrong.
撰写日期:2017年10月17日
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Cavendish Beerfest (托基) - 旅游景点点评 - Tripadvisor