Pretty Eccentric
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3.0
13 条点评
极佳
5
非常好
2
一般
1
较差
0
很糟糕
5
Alana B
3 条分享
2021年9月
For my prom, I came in during September 2021 and purchased a pistachio green ruffle dress, a white bolero, a feather hairpiece, and a matching green necklace and earrings. I cannot even begin to describe how wonderful it was!
Just stepping inside feels like being cast back into the Roaring 20s.
Personally, my aesthetics are quite vintage, so to be able to find a shop that caters exactly to my tastes was a miracle.
But back to the reason for this review.
The dress I got was made with so much thought behind it. The styling around the bust was simplistic and enabled me to show off my jewelry and bolero, while the skirt of the dress was ruffled. I was able to hide the food-bump I'd gotten after the evening meal and stay looking fabulous all night. It's not something I would have gone for immediately, but the staff makes sure you test your comfort zone by picking out things you might look good in, and I was pleasantly surprised.
Unlike a lot of TNC boutiques, like Primark and Select, the woman at PE who served me was so kind. Not only did she look after me and make sure I got what I was looking for, but she also took the time to get to know me.
All in all, this shop has a dress for every occasion and I look forward to going back and getting something for my next big do.
Just stepping inside feels like being cast back into the Roaring 20s.
Personally, my aesthetics are quite vintage, so to be able to find a shop that caters exactly to my tastes was a miracle.
But back to the reason for this review.
The dress I got was made with so much thought behind it. The styling around the bust was simplistic and enabled me to show off my jewelry and bolero, while the skirt of the dress was ruffled. I was able to hide the food-bump I'd gotten after the evening meal and stay looking fabulous all night. It's not something I would have gone for immediately, but the staff makes sure you test your comfort zone by picking out things you might look good in, and I was pleasantly surprised.
Unlike a lot of TNC boutiques, like Primark and Select, the woman at PE who served me was so kind. Not only did she look after me and make sure I got what I was looking for, but she also took the time to get to know me.
All in all, this shop has a dress for every occasion and I look forward to going back and getting something for my next big do.
撰写日期：2021年12月6日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Tanya0307
英国伦敦2 条分享
2021年6月
Bought dress that I realised was going to be too hot for when the event I was thinking of (New York Wedding next June). Tried it on in the store and the owner did not give me the slip to try on with it - I didn’t even know there was one until I was paying.
After spending just under £500 on the total outfit, it was a couple of weeks outside of the returnees period, which is a ridiculously short 14 days, when I brought it back still with all tags on etc - not the whole outfit, just the dress.
As soon as I mentioned return, the owner stuck to her guns on the 14 day period - in a time of Covid, self isolation, illness and many customers not being able to just pop back to Brighton as they come from a distance away.
During the sales process, she was quite friendly and a little effusive, dismissing my concerns about it being too hot. When I tried he dress on at home - this time with the separate lining on as well - the lining came below the dress as the dress by about 2 inches as the dress was velvet which rose up the body when on. I wonder why I was not given the lining to try on with it as well….
I found her attitude very dismissive when I returned and she clearly had no inclination of helping me out. I would have bought something else and possibly spent even more money in the process.
Since then, I have found the Nancy Mac website - as this is where many of the clothes in the store are from. I have been in contact with them and their customer services is fabulous as they will even provide dresses to suit my shorter height. Some of their items are also a little cheaper than in this store. I love the clothes, have already bought other items from the website and will certainly be purchasing from the website again in the future.
Good customer services when there is a problem and not when the customer might be spending money goes a long way - something that perhaps needs to be considered here.
After spending just under £500 on the total outfit, it was a couple of weeks outside of the returnees period, which is a ridiculously short 14 days, when I brought it back still with all tags on etc - not the whole outfit, just the dress.
As soon as I mentioned return, the owner stuck to her guns on the 14 day period - in a time of Covid, self isolation, illness and many customers not being able to just pop back to Brighton as they come from a distance away.
During the sales process, she was quite friendly and a little effusive, dismissing my concerns about it being too hot. When I tried he dress on at home - this time with the separate lining on as well - the lining came below the dress as the dress by about 2 inches as the dress was velvet which rose up the body when on. I wonder why I was not given the lining to try on with it as well….
I found her attitude very dismissive when I returned and she clearly had no inclination of helping me out. I would have bought something else and possibly spent even more money in the process.
Since then, I have found the Nancy Mac website - as this is where many of the clothes in the store are from. I have been in contact with them and their customer services is fabulous as they will even provide dresses to suit my shorter height. Some of their items are also a little cheaper than in this store. I love the clothes, have already bought other items from the website and will certainly be purchasing from the website again in the future.
Good customer services when there is a problem and not when the customer might be spending money goes a long way - something that perhaps needs to be considered here.
撰写日期：2021年8月16日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Siobhan Mac
阿联酋艾因市16 条分享
2020年6月 • 好友
This was one of the nicest vintage shops I ever came across, helpful staff and the quality of clothes was amazing. It’s a pity there’s not one in Ireland.
撰写日期：2021年5月22日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Sarah
2 条分享
2019年7月 • 独自旅游
- Very very disappointed with this shop, would highly recommend potential customers to check the prices online first before purchasing anything here. My daughter bought a dress for her graduation and paid £149.00 for it, believing it was a 'one off'. When she got home she checked online and found it on Asos for £60.00. She tried to return the dress the next day, she was blatantly refused and given a credit note! My daughter was not aware of this policy. I telephoned the shop on behalf of my daughter and spoke with the owner, she was very rude, pompous and extremely unhelpful. AVOID THIS SHOP.
撰写日期：2019年7月30日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
lisa m
加拿大惠斯勒3 条分享
2019年4月 • 好友
The owner of this shop has absolutely NO moral compass whatsoever and is a thoroughly nasty and cold-hearted woman.
Whilst visiting my Brighton family in March I bought a velvet jacket in Pretty Eccentric . My aunt admired it so I went back the following day and bought one in a different colour for her .
Very sadly my aunt died unexpectedly at the end of March , before she had ever had a chance to wear the jacket.
When I returned to the UK for the funeral in April I took the jacket [with the gift receipt , my receipt and all tags still on ] back to the shop as my cousin & I found it too sad to have it around.
I asked the assistant if we could have a store credit [NOT a refund] as I knew my cousin would find something [no doubt more expensive] at a later date.
Unbelievably, after consulting the owner/manager , the assistant told me that they would not give me a store credit because the purchase date was more than 14days prior.
Whilst I totally understand the need for rules and regulations, I do think there are occasions when an exception should be made, this was definitely one of those times.
If it were possible to leave no stars at all with this review I would.....I left the store feeling sick and in tears, what a thoroughly unpleasant woman the owner is, I hope she reads this review and feels completely ashamed of herself.
Please don't shop here, you will have no recourse if there are any subsequent problems with your purchase.
.
Whilst visiting my Brighton family in March I bought a velvet jacket in Pretty Eccentric . My aunt admired it so I went back the following day and bought one in a different colour for her .
Very sadly my aunt died unexpectedly at the end of March , before she had ever had a chance to wear the jacket.
When I returned to the UK for the funeral in April I took the jacket [with the gift receipt , my receipt and all tags still on ] back to the shop as my cousin & I found it too sad to have it around.
I asked the assistant if we could have a store credit [NOT a refund] as I knew my cousin would find something [no doubt more expensive] at a later date.
Unbelievably, after consulting the owner/manager , the assistant told me that they would not give me a store credit because the purchase date was more than 14days prior.
Whilst I totally understand the need for rules and regulations, I do think there are occasions when an exception should be made, this was definitely one of those times.
If it were possible to leave no stars at all with this review I would.....I left the store feeling sick and in tears, what a thoroughly unpleasant woman the owner is, I hope she reads this review and feels completely ashamed of herself.
Please don't shop here, you will have no recourse if there are any subsequent problems with your purchase.
.
撰写日期：2019年4月17日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Go31972
London1 条分享
2018年7月 • 独自旅游
See the Q&A below... and check out the Google reviews. Whatever you do don't buy from their online shop, the customer service is awful. Delivery takes longer than they state, they ignore emails and phone calls, wedding dress arrived filthy, still no reply to emails or any sign of a refund. It was returned by signed for delivery so I know they have it and I'm £279 out of pocket, plus postage. The law says they have 14 days to issue a refund and I've been waiting about 6 weeks... Horrible, horrible, horrible. And I'm far from being the only one.
撰写日期：2018年8月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
sheepygold
london4,947 条分享
2018年7月 • 夫妻情侣
My wife came in here for a look around. They have some very beautiful items which are relatively expensive.
撰写日期：2018年7月2日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Slaintje
3 条分享
2017年5月 • 夫妻情侣
I'm sorry to say that pretty is the only thing going for their dresses. My dress sadly ripped from under the arm across the front of the embroidery on my first and only wear. What was worse was that the manager sought to find every excuse possible to blame me and avoid any responsibility. Initially (after I sent photos as requested) it was because i had danced in it (I said I was at a wedding!); when they finally agreed to look at it, it was because it was "ill-fitting" (the store manager was there when I first tried it on so she obviously had the opportunity to suggest the size wasn't right - and the size was fine).
I showed it to a dressmaker, who said that the issue was that they had not sown fabric into the sleeve seam and instead used a cheap, poor quality elastic. The elastic then snapped with movement and the delicate lace then proceeded to rip across the weakest point which was the embroidered seam. I passed this info to
Pretty Eccentric but sadly and very short-sightedly they used the fact that more than 6 months had passed since the dress was purchased to their advantage and said it wasn't a manufacturing fault and that was it. They wouldn't even send it back to me following looking at it unless I sent them a pre-paid envelope!
Given I had in mind this shop for my bridesmaid dresses, it is their loss - it is a shame but why would I risk my bridesmaids having ripped dresses at my wedding?
So as lovely as their dresses appear to be in the shop - they are clearly not worth it when they don't last more than one wear.
Also - when there's so much out there to choose from, why buy from a shop that treats their customers with such contempt?
I showed it to a dressmaker, who said that the issue was that they had not sown fabric into the sleeve seam and instead used a cheap, poor quality elastic. The elastic then snapped with movement and the delicate lace then proceeded to rip across the weakest point which was the embroidered seam. I passed this info to
Pretty Eccentric but sadly and very short-sightedly they used the fact that more than 6 months had passed since the dress was purchased to their advantage and said it wasn't a manufacturing fault and that was it. They wouldn't even send it back to me following looking at it unless I sent them a pre-paid envelope!
Given I had in mind this shop for my bridesmaid dresses, it is their loss - it is a shame but why would I risk my bridesmaids having ripped dresses at my wedding?
So as lovely as their dresses appear to be in the shop - they are clearly not worth it when they don't last more than one wear.
Also - when there's so much out there to choose from, why buy from a shop that treats their customers with such contempt?
撰写日期：2018年2月4日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
NetherlandsDoreen
netherlands28 条分享
2017年8月 • 家庭
Wat een mooie kleding! Speciale kleding die je nergens ander kan vinden. Mijn dochter heeft haar droomjurk hier gevonden. Wij komen zeker nog eens terug.
撰写日期：2017年8月20日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Daiana I
罗马尼亚克卢日-纳波卡30 条分享
2016年10月 • 夫妻情侣
I really love the selection of vintage and original dresses in this shop discovered in 2014. Since then, I visit the shop each time I get to Brighton. Good quality. I recommend. However, my own experience and my own taste in clothes might not be the same as everyone elses, but if you love original and vintage clothes, go take a look!!!
撰写日期：2017年4月12日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Thank you for taking the time to review us.
We really appreciate your lovely feedback and we look forward your next visit.
Pretty Eccentric x
撰写日期：2017年4月13日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Lewis Harris
英国Havant
Has anyone ever managed to get their money back when ordering online? They have taken the money out of my account 10 days ago and I’m still yet to receive my product.
Jennifer L
Dublin10 条分享
I used PayPal, lodged a complaint with them - got the money back within 24 hours.
Jennifer L
Dublin10 条分享
Anyone ever buy a dress online from this shop? I did last week and I’ve heard nothing from them. I’ve rang and rang and rang but I’ve gotten no answer and sent multiple emails.
Jennifer L
Dublin10 条分享
Thankfully I used PayPal to pay for the dress originally. Once I lodged a formal complaint with PayPal they were quick to refund me. I had used Facebook etc but they didn’t respond to any of that!!
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