Hello MGB,
Thank you for your lovely review. It's great to hear you had such a good customer experience from start to finish and you found all our staff to be helpful. We pride ourselves on our staff, who we feel always try to go above and beyond to provide the best service possible.
I will also pass on your lovely comments to Derek, who I know will be delighted to hear you enjoyed his company.
I'm glad you managed to experience parts of the Lake District you wouldn't have ventured to otherwise, and that you also learnt plenty about our wonderful national park.
Keep us in mind for future visits, we'd love to see you again!
Best wishes, Mountain Goat