Thank you for the recommendation! We are so proud of what we have to offer here and informative reviews like this really help to spread the word. With best wishes, Lincoln Museum

We are really glad you received such a warm welcome! Hopefully you were able to see the new David Remfry exhibition of watercolours that we have at the moment? Thank you very much for taking the time to leave us such a fantastic review. With best wishes, The Collection

So glad you enjoyed it! Thank you so much for taking the time to leave a review. The Usher Gallery is a real treasure trove; hopefully you spotted our Turner, Lowry and Grayson Perry collections? With best wishes, The Collection

What a lovely response! Thank you very much. Please do keep an eye on our website for upcoming events - we have a creative Lego workshop coming up which may be of interest to you? The children (or adults!) will be building historical artefacts such as Viking shields out of Lego, which sounds really fun! It was very kind of you to highlight our customer service and staff as we really pride ourselves on giving a wonderful experience to our visitors. With best wishes, The Collection

Thank you for taking the time to leave a review of your recent visit. We are pleased to read that you received such a warm welcome from us as our staff take a real pride in their roles. We are sorry that you felt the interpretations were not up to expected standards; this is something we are mindful of too and will be looking to update and refresh the gallery spaces as part of a programme of planned improvement work over the next two years. The staff are very knowledgeable about our artefacts and collections in the museum and always happy to assist with any questions you may have about the displays. With best wishes, The Collection

Thank you for taking the time to leave us such a glowing review! Hopefully you were able to check out our spotlight loan of a bronze age sun pendant from the British Museum whilst you were with us? Best wishes, The Collection.

Hello Diane, We are sorry to read that your visit did not meet expectations this time. Visitor satisfaction is our absolute priority here at The Collection and we are renowned for our excellent customer service - our staff even won the coveted Welcome Accolade awarded by VisitEngland recently! We would expect this to be an isolated occurrence and would warmly welcome you back to demonstrate our topnotch visitor experience. We hope you will consider a return visit? With best wishes, The Collection.

Hi Laura, Thank you for such a positive review! We are so pleased that you enjoyed your trip to The Collection and do hope that you will visit us again soon.

Hello Ros, Thank you for taking the time to write. We are pleased to hear that you thought the museum was wonderful! The museum was built in 2005 and although we maintain the site well, we agree that after 17 years the toilets are showing their age. We are looking to refurbish these facilities next year to ensure that they are fit for purpose. With best wishes, The Collection.