Hi, Sorry to hear your experience wasn't as expected. Just to address some points: Thank you for complimenting our set. We do work hard to ensure players are fully submersed in the experience when they are with us and realise that the decor makes up a large percentage of this. The room selected was our more lateral-thinking room. We do have other options for more puzzle-oriented escapes as we do try to appeal to as many people in our audience as possible. Being the Escape Room veteran, you'll realise that no external tools are permitted in escape rooms. So those extraneous tasks are indeed part of the room and whilst we understand that this may not be what you expected, it all links back to the experience as a whole. We will definitely investigate the Host in this instance, as no one wants to do anything twice! Thank you for recommending other escape rooms on our page. We do support the escape room community and hope that those who visit are able to continue their escape room hobby such as yourself and visit many others. We hope you visit again to attempt our Mission X or Haunted rooms as we feel that both of these would be more suited to your expectations of a classic escape room experience rather than one that's a little out of the box. We look forward to seeing you again!