Hi Susie, Thank you so much for a great review of your recent visit to Eltham Palace, it is much appreciated. Midweek is a great time to visit before the school holidays and look out for tickets for our Joust in August which will go on sale soon.

Thank you for your review of Eltham Palace. During the lockdown admission was reduced to half price so that visitors could access the gardens as we were unable to open the house. The cafe has been part of the paid visit for several years. We did initially allow access to everyone but the cafe was often inundated with visitors making it difficult for members and paying guests to get served. We have a great membership scheme which allows free access to over four hundred historic sites in England which costs just £5.50 a month for an adult. The adult member is able to bring up to six people under eighteen free of charge.

Thank you for your review of Eltham Palace, it's great to see you thought the building was lovely and that the grounds are beautiful. When you enter the main house, you are directed upstairs to collect your multimedia guide and you then take a seat to watch the introductory movie. Perhaps you chose to take a different route, in which case you would have missed the multimedia guides. Sorry you didn't get the best experience in the cafe but Saturday's can be exceptionally busy and at times, a certain amount of food needs to be reserved for Sunday when there are no deliveries.

What a wonderful review of your visit to Eltham Palace, it sounds like you took advantage of all the great facilities. We will pass on your kind words to all the staff concerned.

Thank you Hilary for your really great review of Eltham Palace, we look forward to seeing you a fourth time perhaps?

Thank you for taking the time to post such a positive review of your visit to Eltham Palace. The multimedia guide has an interactive kids tour and is also suitable for people with impaired hearing and vision.

Thank you for your great review of Eltham Palace. If you visit again, use the multimedia guide to navigate around the building so you don't miss anything.

Thank you for your 5 star review of your visit to Eltham Palace. It really is a miracle that it survived the Second World War after taking direct hits of four incendiary bombs during the Blitz in 1940.

Thank you Emily for your great review of your visit to Eltham Palace. We will pass on your kind words to our staff and volunteers.

We are so pleased to hear that the hard work and dedication of our staff and volunteers is noticed and appreciated and has contributed so much to your enjoyment during the visit.