The Cove Spa
The Cove Spa
4
上午10:00 - 下午8:00
星期一
上午10:00 - 下午6:00
星期二
上午10:00 - 下午6:00
星期三
上午10:00 - 下午8:00
星期四
上午10:00 - 下午8:00
星期五
上午10:00 - 下午8:00
星期六
上午9:30 - 下午6:00
星期日
上午10:00 - 下午6:00
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区域
地址
如何到达
- Turnham Green • 步行 7 分钟
- Chiswick Park • 步行 7 分钟
直接联络
附近的最佳景点玩乐
餐厅
在 5 公里范围内共找到 2,693 个地点
景点
在 10 公里范围内共找到 1,659 个地点
4.0
100 条点评
极佳
69
非常好
5
一般
6
较差
6
很糟糕
14
Martin K
4 条分享
2022年12月
This salon is difficult to find. They are also very unusual that they charge a deposit when you book a treatment. They will NOT refund your money if you do NOT succeed in fining them in time for your appointment.
撰写日期:2022年12月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Susan Smith
2 条分享
2022年10月
This review is for Bushey salon. This was previously Lavender and Stone. It was excellent, the staff were highly trained and I had my facials there for years. The Cove took over and everything changed! The original staff had all left and new staff had been employed I had booked and paid for 10 sessions in advance for Caci which is classed as a non surgical facelift where a machine is used.. What a bad mistake. The Manager, Dani, who gave me my first appointment was very poor with my facial which was very rushed. I actually had to tell her twice to slow down..She was very heavy handed and actually had left a mark on my face which took 2 days to disappear. I asked for someone else to continue with my course and was given Megan who whilst was very pleasant, was not up to the standard of the Lavender and Stone therapists. My last appointment for the course was last night. The session lasts for one hour. During that time, the Manager had arranged for workmen to come into the salon and start work. I had to endure 30 minutes of banging and crashing in the rooms next to mine. So much for a relaxing facial!! The only apology I received was from Megan who said "really sorry but the Manager was told that this was going to happen at this time and she had to agree to it"!!!
Poor management, badly run salon, poorly trained staff. Have booked my next course with a dfferent company.
Poor management, badly run salon, poorly trained staff. Have booked my next course with a dfferent company.
撰写日期:2022年10月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Nicole_Vale_92
英国纽卡斯尔安德莱姆8 条分享
2022年10月 • 独自旅游
Bushey Heath. I went for a pedicure and I am heavily pregnant and still suffer with sickness. I asked the lady where the toilet was just incase and have never felt so awkward in my life. She looked disgusted and made me feel so out of place. I reassured her that it should be fine but it’s not my fault. The whole appointment was so uncomfortable and they don’t cater for pregnant women at all. I will never use the spa again. Absolutely disgraceful!
撰写日期:2022年10月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Ahmed S
英国Bushey1 条分享
2021年7月
This review is NOT for the Chiswick branch but the one one in Bushey (36 High Road) in Hertfordshire. My daughter bought me a birthday voucher for a massage but due to all sorts of reasons and the pandemic I did not use it in their timeframe. The Cove Spa policy says that if one does not use a voucher within a year it expires. I realise I was at fault but due to the unforeseen circumstances I had hoped that they would have honoured my voucher. The staff at the branch were pretty unhelpful bordering on rude. I wrote to the CEO and am still awaiting a reply...
撰写日期:2022年6月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Mumof3
4 条分享
2021年6月 • 独自旅游
I paid £810 for the skin tightening treatment. It did absolutely nothing. The company have been contacted by a local radio station on my behalf and also my bank, they refuse to do anything. No partial refund and absolutely no sympathy. In fact they were rude. Their aftercare advice was ‘lead a healthy lifestyle’ ridiculous and very unprofessional. I would NEVER recommend this company. They promised me results and failed. Beyond dissatisfied and they don’t deserve one star!!!
撰写日期:2021年9月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Joy P
斯威士兰Manzini11 条分享
2020年9月
I had the Cryolipolysis double treatment on my arms for 700 pounds. It did not work.
I complained via email and Vicki - the Manager of Chiswick branch called me to discuss my disappointing treatment. She quoted it does not always work? Maybe they should put this on their website, no guarantee?
No refund, no offer to re do the treatment?? Only 50% off to re do. So they want me to splash out another 350.00 pounds for something that may not work.
Such poor service and no explanation on their website.
Be warned!
SO ANGRY AND NO AFTER CUSTOMER SERVICE.
I complained via email and Vicki - the Manager of Chiswick branch called me to discuss my disappointing treatment. She quoted it does not always work? Maybe they should put this on their website, no guarantee?
No refund, no offer to re do the treatment?? Only 50% off to re do. So they want me to splash out another 350.00 pounds for something that may not work.
Such poor service and no explanation on their website.
Be warned!
SO ANGRY AND NO AFTER CUSTOMER SERVICE.
撰写日期:2021年8月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Anne S
2 条分享
2020年10月
The Cove Spa- St Albans: Had a wonderful and relaxing hour in the very capable hands of Tamara last Saturday for a CACI Eyelift. Tamara is so knowledgeable and an expert in the treatments she delivers, you always feel so well looked after. She really understands her clients needs and skin type and what will work best. Will always book Tamara- she's the best. Sadly, my trip this time was somewhat spoilt by the new Receptionist. She was unnecessarily rude to staff in front of customers and was pushy to upsell to me. Not good customer service at all. Hopefully, this will change before my next treatment with Tamara. Would have rated 5 stars had it not been for the Receptionist.
撰写日期:2020年10月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Francesca E
英国伦敦13 条分享
2020年10月
The best massage I have done from Carla
The team very friendly and the spa clean
I really recommend 💯
The team very friendly and the spa clean
I really recommend 💯
撰写日期:2020年10月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
C. R.
1 条分享
2020年9月 • 独自旅游
I'm so so happy with my microdermabrasion. I can tell Francesca is very qualified. When I’ve had it in the past elsewhere, it usually doesn’t feel so great on the skin but I felt so relaxed at the end. The place made me feel comfortable and safe.
The staff are also friendly and very welcoming.
Coming back for sure☺️☺️
The staff are also friendly and very welcoming.
Coming back for sure☺️☺️
撰写日期:2020年9月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Agatha
9 条分享
2020年9月 • 独自旅游
Cove Spa - North Finchley, I’m 35 years old now and I’ve been getting waxed since my teens. I’ve always had trouble finding a someone as good as they are back in brazil to get my bikini wax until 10 years ago when I discovered this place on my local high street, and I’ve never been anywhere else since. Both Monica and Massey are pro’s, let me tell you it makes all the difference when you get your wax done by someone with experience, they know all the tips and tricks to make it as pain free as possible. It’s the difference between dreading your upcoming painful wax appointment versus looking forward to some routine maintenance.
撰写日期:2020年9月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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