Hello, The man to whom you are referring to as being “attacked” had been abusing staff members, harassing customers and was shouting profanity and vulgar things about our shop for several days. He also threatened our members of staff with his dog to which he said “You won’t be coming near me” as he was stood in the doorway refusing to let anyone in or out. He had also, just before this happened, thrown his entire plate of food into our shop causing a mess and then refused to leave the premises with his American Bulldog. We have two dogs whom are constantly in this shop, both are very timid and more often than not asleep. He was encouraging his Bulldog to antagonise the shop dogs, leading to barking from his dog and ours, leading to the aforementioned events. After being asked to remove himself from the premises several times and refusing, the owner had taken it upon himself to remove the man himself in order to ensure safety of staff and customers in our store. What you witnessed was a build-up of several days’ worth of added stress and abuse by this man to staff and customers who did not deserve it. The owner acted well within his rights to ensure the safety of all the customers and staff. I hope this has helped clear up any confusion as this does not at all represent the Hebden Tea Company and staff. We instead invite you to come to our shop and see for yourself the welcoming and friendly staff and environment that we have here. Warm regards, Hebden Tea Team.

Dear Drew, The man to whom you are referring to as being “attacked” had been abusing staff members, harassing customers and was shouting profanity and vulgar things about our shop for several days. He also threatened our members of staff with his dog to which he said “You won’t be coming near me” as he was stood in the doorway. He had also just before this happened, thrown his entire plate of food into our shop causing a mess and then refused to leave the premises with his American Bulldog. We have two dogs whom are constantly in this shop, both are very timid and more often than not asleep. He was encouraging his Bulldog to antagonise the shop dogs, leading to barking from his dog and ours, leading to the aforementioned events. After being asked to remove himself from the premises several times and refusing, the owner had taken it upon himself to remove the man himself in order to ensure safety of staff and customers in our store. What you witnessed was a build-up of several days’ worth of added stress and abuse by this man to staff and customers who did not deserve it. The owner acted well within his rights to ensure the safety of all the customers and staff. I hope this has helped clear up the confusion as this does not at all represent the Hebden Tea Company and our staff. We invite you instead to come to our shop and see for yourself the welcoming and friendly staff and environment that we have here. Warm regards, Hebden Tea Team.