House of Smith

House of Smith(纽卡斯尔)

House of Smith
3.5
星期二
下午10:30 - 上午3:00
星期三
下午10:30 - 上午3:00
星期四
下午10:30 - 上午3:00
星期五
下午10:30 - 上午3:00
星期六
下午10:30 - 上午3:00
相关信息
建议时长
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游览和门票

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3.5
85 条点评
极佳
41
非常好
9
一般
8
较差
9
很糟糕
18

Shivani Parmar
4 条分享
Perfect Night out for my Hen Do!
2020年3月
On arrival to the club we were greeted by the lovely security guards who were friendly and efficient. They had our wristbands ready and we were in within 5 minutes of getting there. We were escorted to our area that we had booked for my hen party, which to our surprise was a big spacious area for us all with two booths right next to the bar - perfect! We also booked waitress service with a drinks package, and our waitress came over straight away to ask when we wanted drinks and what drinks we wanted - exceptional service. The music was exactly what we wanted which made the night! All staff were very friendly and we would definitely be back again! Hospitality was second to none. Great end to a great weekend!
撰写日期:2020年3月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

gav03
英国伦敦1 条分享
Newcastle
2019年12月 • 好友
If you’re not a local don’t bother, happy to take your money & then treat you like dirt at the end of the evening
撰写日期:2019年12月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Gav03, I am disappointed to hear that you were unhappy with your most recent experience at House of Smith. We appreciate customer feedback good and bad to help us improve and grow as a business! We strive for perfect customer service so I am shocked to hear that you felt the standards slipped during your visit. We would like to hear more about this so please feel free to contact us directly at info@house-of-smith.com to provide us with some more information. Kind regards, Anastasia
撰写日期:2019年12月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Millie Robson
2 条分享
Ridiculous
2019年12月 • 好友
It was my friends 18th and wanted to give her an experience of Newcastle. We came to this club because it’s normally 10/10. We went in got our bands stamps etc and was all going good until we went outside to meet our friend to find out she was waiting and at the front of the que. I then went to go back in with her and they sent me to the back of the que? I’ve already been in, paid, stamped etc and I had to wait in a 30minute que AGAIN? I thought this was ridiculous as I was only going to meet my friend from as she was alone. Bouncers were not being reasonable or pleasant, will not rush back.
撰写日期:2019年12月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Millie, I am disappointed to hear that you were unhappy with your most recent experience at House of Smith. We appreciate customer feedback good and bad to help us improve and grow as a business! I completely understand your frustration however, we must abide by the company policy which has been implemented by our door team and the police. The reason we do this is so our door team can closely monitor who enters and leaves the venue and to also avoid congestion on the door. I do apologise that this put a downer on your night and I hope this does not deter you from visiting House of Smith again as it is truly a great night out! Kind Regards, Anastasia
撰写日期:2019年12月23日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

CEMK
9 条分享
Not worth the hype or money
2019年10月 • 好友
Although the staff were lovely, smiling and very attentive, the rest of the night was a let down. The VIP area was shocking considering what we paid each [£40]. The seats, floors, walls, toilets, toilet seats etc were all in need of a deep repair or burning. The VIP area was absolutely disgusting there was a leak in the roof which was just left to constantly drip on the floor and was not cleaned up once whilst we were in there, which lead to people trailing the mucky water all over the place and a few people slipping. The toilet were not much better, one of the toilet seat would fly off whenever someone sat on it and the smell was rank! Would definitely not go VIP at this nightclub again until it has been renovated.
撰写日期:2019年10月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Cemk1997, I am disappointed to hear that you were unhappy with your most recent experience at House of Smith. We appreciate customer feedback good and bad to help us improve and grow as a business! Aside from this reply, we have responded to your direct email. We will, of course, take your comments on board, and ensure that the incident does not repeat itself in the future. I hope you will not let this deter you from visiting us again, as House of Smith truly is a great night out and we would love for you to come back! Kind regards, Anastasia
撰写日期:2019年10月17日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

sophia f
英国纽卡斯尔151 条分享
Awful
2019年9月
Been here so many times and it’s just getting worse. Don’t go, just hit the pubs. The entire “diamond strip” is dire
撰写日期:2019年9月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Sophia, I am disappointed to hear that you were unhappy with your most recent experience at House of Smith. We would like to hear more about this so please feel free to contact us directly at info@house-of-smith.com to provide us with some more information. Kind Regards, Jessica
撰写日期:2019年9月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Michael C
9 条分享
Bouncers playing football
2019年8月 • 夫妻情侣
Visited your club on Saturday,and watched your door staff using a man's head as a football, 6 doorman beating on one man... nice job guys, won't be back..cowards
撰写日期:2019年9月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Michael, Thank you for leaving some feedback about your experience at House of Smith. Please be assured that all of our door staff are fully trained to the highest standard to handle situations that may occur and their top priority is to keep members of the public safe from harm. We are aware of the incident you are referring to where the police were involved immediately and found that there was no crime committed by our staff. CCTV has also been reviewed and we can also confirm that nobody was kicked. If you are still concerned, then please do not hesitate to give us a call on 0191 261 8271 to discuss further. Kind Regards, Jessica
撰写日期:2019年9月26日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sarah27b
英国纽卡斯尔107 条分享
Birthday Night
2019年7月 • 好友
I booked the VIP booth in House of Smith for my daughters 18th.
The staff were extremely helpful when booking and made the process really easy.
From the moment Lucy arrived the staff made every effort to make sure her group had an amazing night!! Balloons were set out, cocktail trees and even sparklers which were all arranged without having to request!
I would definitely recommend House of Smith and Florita’s!! She had a brilliant night and was well looked after.
撰写日期:2019年7月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Sarah, Thank you very much for leaving us a great review about your daughter's 18th birthday celebrations at House of Smith! I am very pleased to hear that Lucy had a great night with us and we hope we made it a birthday to remember. I will of course pass on your kind words to our team :) We hope you will book with us again in the future - please do not hesitate to get in touch! Kind Regards, Jessica
撰写日期:2019年7月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jay
英国伦敦1 条分享
Amazing night
2019年4月 • 好友
Had a booking here a couple weeks ago. Anastasia was superb and helpful. Will definitely be coming back soon
撰写日期:2019年5月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi, Thanks for taking the time to leave us some positive feedback. We're glad you had a great night and I'm happy I was able to help! We look forward to seeing you again soon :) Kind regards, Anastasia.
撰写日期:2019年6月6日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Maryclaire_91
爱尔兰利默里克7 条分享
House of Smith Cocktail Master Class
2019年5月 • 好友
Brilliant for a hen party- it was very easy to organise and Ana was very quick in replying to all of my questions! When we arrived , Joe and Gabriel were our hosts ! They were fun, engaging and kept the momentum going throughout the 2 hour class! Drinks were flowing and the games enabled us as a group mingle. They allowed us to play our own music and didn’t mind when we were singing at the top of our lungs 😂. Best cocktail making class I have been to 🙌🏻
撰写日期:2019年5月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Maryclaire_91, Thank you very much for leaving us a review about your Cocktail Class in House of Smith! I am thrilled to hear that you had such a great time with us and I have passed on your kind compliments to Joe and Gabriel, who said you were so much fun! We do hope that you will return to our venues soon... please feel free to contact us on 0191 261 8271 when you are planning another trip :) Kind Regards, Jessica
撰写日期:2019年5月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Aaro
芬兰拉彭兰塔45 条分享
Keskitason yökerho
2019年4月 • 好友
Perussiisti pienehkö yökerho. Paikallisen yöelämän trendin mukaisesti musiikki liian kovalla. Juomien hinnat keskitasoa. Tiistai-iltana sopivasti porukkaa ja hyvä tunnelma.
撰写日期:2019年4月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi AaroR11, Thank you for leaving us a review. I am glad to hear that overall you had a good night at House of Smith, even if you did think the music might have been too loud. I will be sure to pass this feedback on to our team! I hope that you return to us again soon :) Kind Regards, Jessica
撰写日期:2019年5月7日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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