The Malvern Spa
上午12:00 - 上午12:00
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上午12:00 - 上午12:00
星期二
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星期三
上午12:00 - 上午12:00
星期四
上午12:00 - 上午12:00
星期五
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星期六
上午12:00 - 上午12:00
星期日
上午12:00 - 上午12:00
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4.5
1,337 条点评
极佳
800
非常好
281
一般
153
较差
60
很糟糕
43

Trevor H
英国什鲁斯伯里19 条分享
2022年11月
We booked a two-night stay including meals and a two spa treatments each… fantastic. A lovely environment which was so relaxing - best spa experience we have had. Every single member of the staff team was so helpful - they couldn’t do enough for you. A ‘shout out’ to Ali and Jasmine - both fully deserve a special mention. Looking forward to our next visit.
撰写日期:2022年11月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

sally
英国伍斯特2 条分享
2022年11月 • 家庭
Fantastic day at The Malvern celebrating my daughters 18th birthday. They pulled out all the stops to make it incredible, including upgrading us to a pod, and adding some products and balloons to the table at lunch. Jasmine has looked after us all day and been so kind and attentive, Esther was amazing at lunch too. The whole day has been brilliant, and wonderful treatments as well, could not have been more spoilt. Thank you for making this a day to remember
撰写日期:2022年11月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Nat C
west midlands5 条分享
2022年11月 • 夫妻情侣
First visit to Malvern Spa, the facilities are great, food was delicious, staff are the most helpful and friendly people really makes for a nice atmosphere. Ilana was my therapist and I had the best back massage and facial ever, I've been to a lot of spas so can honestly say this one is excellent.
撰写日期:2022年11月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi there It is so lovely to read your positive comments, particularly around the team and their customer service. It sounds like you had a lovely spa weekend, and we hope to see you again soon. Laura Phillips, Spa Manager
撰写日期:2022年11月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jessica
英国Worcestershire13 条分享
2022年11月 • 家庭
Just come back from a 2 night deluxe stay, and it truly went above our expectations. Every single staff member couldn’t do enough for you, so friendly and chatty. The atmosphere is so positive and relaxing. The Pool is like a bath it’s so warm, inside and out. You actually can swim from the inside pool to outside. Rooms were clean and spacious. I had treatments from IIona, Liza and Ellie which were amazing and they were lovely. Restaurant food is great, highly recommend using the restaurant and Ester is so lovely. We will 100% be returning and recommending to everyone.
撰写日期:2022年11月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Jessy Thank you for your feedback. I am delighted you had such an amazing time with us and that you enjoyed every aspect of your experience. Your comments and recommendation are much appreciated, and we look forward to welcoming you back again soon. Yvette Dine, Front of House Manager
撰写日期:2022年11月22日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Amy A
1 条分享
2022年11月
Awesome treatments from Ilona yesterday- thank you :)
Lovely annual trip and great day - be back again next year
撰写日期:2022年11月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you for your great feedback. It is lovely that you visit each year and we look forward to seeing you again soon. Laura Phillips, Spa Manager
撰写日期:2022年11月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

alanpottertoc
英国瓦伊河畔罗斯116 条分享
2022年11月 • 夫妻情侣
A Wonderful relaxing experience, fabulous massages with great facilities. Overnight stay and made to feel very welcome by all members of staff throughout, couldn’t do enough for you. Excellent selection of cocktails and wines/fizz, evening meal and breakfast cooked to high standard - delicious !!
Have to say a the staff are all very helpful and pleasant and do an amazing job.
Already booking to go back in a couple of weeks.
撰写日期:2022年11月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Alan I am delighted to hear you had such an enjoyable visit and felt well looked after. We look forward to your return visit in a couple of weeks. Yvette Dine, Front of House Manager
撰写日期:2022年11月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Tracey H
英国伍斯特21 条分享
2022年11月
Three off us meet up for a girls day out. We had booked an overnight spa experience with a back massage & facial, evening meal & breakfast.
Can't fault anything about it. The place was clean, comfortable & well organised, The treatments were lovely & very well done, The food was good. Facilities were just right & the service of the staff could not be bettered. Every-one was attentive & gave service with a smile. In all, a great place to go.
撰写日期:2022年11月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Tracey Thank you for taking the time to post your review. It is lovely to read you all enjoyed such a positive experience and we hope you will come back soon for a repeat performance! Yvette Dine, Front of House Manager
撰写日期:2022年11月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

travellinglucyb
13 条分享
2022年10月 • 夫妻情侣
We had a four hour spa experience this morning and can’t say enough good things! Firstly we must give Sarah the Spa Host a special mention, she went above and beyond to check in with us and see how we were finding things. She was incredibly friendly and so helpful, nothing was too much trouble, and she made sure we had a great morning. We also had a pod as part of our experience which I’d definitely recommend. It gave us somewhere of our own to relax, and it had heating and a Bluetooth speaker. We had a hamper as part of our booking and it was a lovely selection (Halloween themed!) and we were able to take home what we didn’t finish. The spa was just what we wanted! We didn’t have any treatments but just wanted to relax and enjoy the facilities. The outside pool is lovely and has lots of jets and different features in each area and the inside pool also has a hot tub area within the main pool. The steam room, saunas and foot bath areas were great, too. A few previous reviews mentioned a bench that was broken, this is in the process of being fixed but it didn’t impact using the herb sauna. It got a little busy at one point (around 11am) but we just used that time to have a drink and then get back to the pools afterwards. Definitely recommend!
撰写日期:2022年10月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Lucy Thank you for taking the time to write a review. It sounds like you all had a lovely relaxing morning with us and thank you for highlighting individual staff members. They will be delighted to receive your recognition. Your recommendation is appreciated and we hope to see you again soon. Laura Phillips, Spa Manager
撰写日期:2022年11月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

AnnaS186225
英国Sawston46 条分享
2022年10月
This was the perfect place to meet my friend between Liverpool and Cambridge.
The Malvern is located on the edge of a Retail Park, plenty of parking… and an Electric Charge point too! Which I used. ++
We were greeted by delightful, friendly Meg on reception, and offered a small brownie… nice welcome. Our room was twin, clean, bright and perfectly adequate for our 1 night stay. The one thing that stands out at The Malvern is the super efficient, polite, friendly and ever present staff!! They had such manners and helpfulness about them. They approached us around the pool offering water, and then drinks too. Nothing was too much trouble. The pool area was large indoor and outdoor. The treatment rooms looked lovely, they were fully booked when we booked our night away 4 days before arriving… next time I will enjoy a treatment.

The food at The Malvern was EXCELLENT and sooo tasty! Great chefs!
Jenny looked after us that evening and was really engaging, thank you. Breakfast the next morning was nicely laid out as continental plus an inclusive menu of really delicious food, including avocado smash, eggs Benedict, grilled kippers and traditional English too.

We enjoyed sitting in the bright sitting area reading the paper and relaxing. Katiemae came up to offer water and was really chatty about the local are which we knew nothing about… what I loved about the staff is that there were plenty of them, and they were at ease to start and conduct a conversation with the guests… a real pleasure to be their guest.

Thank you to you all for making our 24 hr visit a most pleasant and memorable experience.

Lastly, we both enjoyed a Body Balance class with a fab instructor Steve. Again, the people in the class were local and friendly too!

We will be back 🙏🏼❤️
撰写日期:2022年10月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Anna Your review is so engaging to read and I am delighted the team and their customer service has been mentioned. We provide ourselves on providing the best customer experience and it sounds like we got it just right with your visit! Your feedback has been shared with all of the teams and I know they will be as delighted as I am to read the comments. We look forward to welcoming you back again soon. Yvette Dine, Front of House Manager
撰写日期:2022年11月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

emma b
1 条分享
2022年10月 • 好友
Friendly staff… very overpriced for experience.
Not Particularly relaxing as area is overcrowded with too many loungers that are dated. If you’re in the pool or sauna area for more than 30 minutes your lounger and belongings are moved and staff are regularly folding up your gown/towels and items
Massage was average
For £160+ I would expect more than a £10 food voucher.
Nice expensive day for an average experience
撰写日期:2022年10月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello there Thank you for sharing your feedback. I am sorry you were a little disappointed with your spa visit. These are not the usual comments we receive and many find our treatments in particular, fantastic. There are signs by the loungers explaining that if one is not used for 30 minutes, then we will remove items to allow someone else to have one. It is rare that a guest is in the pool or the thermal area for more than 30 minutes at a time but I am sorry if this was the case during your visit. Once again, thank you for sharing your feedback. Laura Phillips, Spa Manager
撰写日期:2022年11月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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