Oli`s Schnitzstube
Oli`s Schnitzstube
4.5
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4.5
4.5 分,共 5 分190 条点评
极佳
138
非常好
23
一般
8
较差
6
很糟糕
15

glenmann
新泽西Montville15 条分享
5.0 分,共 5 分
2023年7月 • 家庭
Gerald Burger is the best Clock designer right next door to his ex son in law Ollie1 Ollie learned the craft and has beautiful clocks but after walking next door and meeting Gerald it was a no brainer ! Kuckucksuhren located next door would be perfect for a clock buyer to check out after Ollies because they make different design clocks but both are top notch above all the rest of the shops , Going down the hill to 1000 clocks or many of the other shops have many clocks that are just places that sell them , they don't make them their ! The 2 shops to the right of the entrance to the falls should be the last shops you go to after seeing all the rest ! If you don't find it in Ollies or Gerald bergers Kuckucksuhren , then they can,t help you ! Go there with a price range in mind because the clock places down below by house of 1000 clocks have authentic black forest clocks but also carry cheap chinese clocks for the tourists that like to bring home a small battery operated cuckoo clock that you can buy at home , no need to travel there for that so don't waste your money , make Shure it says made in Germany and the parts are hand carved not plastic !
Hope this helps people thinking about buying a clock make the right choice!
撰写日期:2024年2月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Diana V
5 条分享
5.0 分,共 5 分
2023年7月 • 独自旅游
I ordered a customized clock, completely online, from the US. Oli responded very quickly, answered all questions. I had never visited the shop only read a lot of reviews and followed him as much as I could online.
From the time it was shipped it took about 4 months to reach TX. The clock got hung up in US customs for more than 2 months.
The instructions were multilingual, and easy to understand. I was able to hang the clock and get it running by myself.
It is beautiful! Definitely recommend without hesitation!
撰写日期:2023年7月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Julie J
科罗拉多丹佛6 条分享
2.0 分,共 5 分
2023年5月 • 独自旅游
I did not like the owner - Olli - at all. He was very pushy and talked bad about all the other clock makers in town. He only represents his own clocks and does not have a big variety because of that. If you go to any other shops you are presented with a selection of all clock makers. I recommend visiting other shops as well before buying anything here. Otherwise you might be disappointed later.
撰写日期:2023年7月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

juan carlos a
1 条分享
5.0 分,共 5 分
2022年8月 • 好友
Volvería sin dudas,es maravilloso viajar por La selva Negra ,en cuanto al lugar es una población pequeña pero llena de relojes cucú y las cascadas muy lindas
Muy bueno 👌
撰写日期:2023年4月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

staceyo8812
加拿大Fort Saskatchewan67 条分享
2.0 分,共 5 分
2022年5月 • 夫妻情侣
First, I want to start off by saying that the clock is a work of art and very beautiful and detailed. I am very happy with the quality of the piece I received. The reason for the poor review is the events that occurred for me to finally receive the clock.

I visited Oli’s on May 7, 2022 at which time I selected the clock, all the details, stains etc. I paid 822 euros (approximately $1200 CAD). I was told it would take about 2 months for the clock to be constructed and up to 1 month for shipping. With that timeline I should have received the clock anytime around the beginning of August. On August 12 I emailed and inquired about the status. I was told it was ready for shipping and it did in fact ship on August 22, 2022 so 5 weeks after the time it should have shipped. I was ok with this small delay but here is where things so wrong.

On September 8, 2022 I notice from the tracking number provided that the clock cleared customs in New York, USA….I do not live in the United States. I live in Canada and very clearly wrote CANADA in capital letters on the order form. When I contacted Oli regarding the possible problem he told me to wait and it should make it to me. When it had not moved for nearly a month (October 12) I again emailed him and asked that the clock be remade and reshipped as the error was on their part or to refund my money.

Oli said he would remake it and I was informed it would take a while since they were “busy”. Since this was their error I would have expected to be placed at the top of the queue and not back at the bottom. November 29, 2022 I checked in to see the progress and was told that the clock was carved and waiting for assembly. December 28, 2022 I checked in again on the progress and was AGAIN told it was carved and waiting for assembly and would ship beginning to mid-January – this is now 3 months from the second time the clock was to be constructed. On January 24, 2023 I asked for a refund and this was now outrageous. Oli responded that it would ship the following week and would be shipped “premium – fastest way possible”. I let Oli know if it did not ship by February 3, 2023 I would just follow up with my credit card company as I was done with this garbage.

Low and behold it shipped on February 3, 2023. There was no express shipping for the inconvenience – I then waited another month for it to be shipped via boat and it finally arrived on March 6, 2023.

Here are my major concerns:

1. I understand no one is perfect and that mistakes happen but when they shipped the first clock to the wrong country I would have expected better service and not wait an additional 3 months for a second clock.
2. I did not wait an additional 3 months. I waited an additional 5 MONTHS! It was excuse and delay after excuse and delay. They did not care that I had waited 10 months for this clock that I spend a large sum of money on nor did they care if I ever got it. I think they were hoping I would just give up.
3. I had to constantly follow-up and email over and over again and babysit this purchase.

I am happy with the clock but I am not sure the process and ordeal I went through to get it was worth it.
撰写日期:2023年3月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Peter S
1 条分享
5.0 分,共 5 分
2023年3月 • 商务型
Owner is a true clock master. He taught us about the intricacies of the clocks he made and how to better spot actual hand carved clocks. After this conversation we could tell how his are on a different level to his competitors. We highly recommend at least viewing his store and having a conversation with him.
撰写日期:2023年3月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Rich N
俄亥俄Bay Village16 条分享
5.0 分,共 5 分
2022年7月
We had a great experience at Oli's. I had wanted a custom cuckoo clock for many years and based on the great reviews, we traveled to Oli's shop in Triberg. We spent a lot of time at Oli's discussing all the options (different clock models, stains and customizing of the figures). Our clock was able to incorporate figurines of our children represented. I was delighted when the finished clock arrived in the USA. It was also very well packaged for the long journey. If you are looking for an amazing clock - this is the place to go! Triberg is also a nice town to visit for a day.
撰写日期:2023年1月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Jim M
加利福尼亚Reedley1 条分享
5.0 分,共 5 分
2022年6月
First of all, wonderfully crafted clocks. Mine arrived after 8 weeks and shipping time, as Oli told me. Shipping can vary a lot I read; US customs can hold things up.
I have to laugh at the few people who give bad reviews mainly because they are butt-hurt about poor customer service, or more specifically, rudeness. We Americans are used to having our asses kissed by servers and salespeople. Europeans, Germans in particular, aren't likely going to meet your customer service expectations. Embrace the culture and you'll have a better experience. And by the way ... I found Oli and his sales associate to be delightful, not American, but delightfully German.
Let me end with more about my clock. It arrived well-packaged, with instructions and in perfect working working condition. It is apparent in the packaging details that Oli and crew take the time to protect their artwork. I'm sure there are a few other clock makers out there that deserve their kudos as well, but Oli's place is top notch.
撰写日期:2022年9月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

pmurphy67
德克萨斯州麦金尼75 条分享
5.0 分,共 5 分
2022年8月
Wow,
Lots to look at here, the clocks are of unreal, handmade quality. If you are in doubt you wont be after the kind ladies working here show you the ins and outs of the industry and how to tell yourself all the details that matter. many other carvings too, including really nice German Christmas pyramids and nativity scenes. I could buy a lot of things here..
撰写日期:2022年9月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Sandy O
威斯康星Sauk City1,167 条分享
5.0 分,共 5 分
2022年7月
We came here with my sister who knew she was going to buy a clock from one of the six master carvers in the region. The person who greeted us gave us a tour and told us how to tell authentic handmade clocks from manufactured ones. She answered all of our questions. We decided to purchase a clock. Good luck choosing. They are all beautiful and you will spend a lot of time going back and forth comparing! We took the weights with us on the plane to save shipping costs. The clocks take up to 3 months we were told. We were surprised when ours arrived in about 5 weeks. (It sat in Frankfort for 5 days and New York for another 5 or 6).
撰写日期:2022年8月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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