LUXX Lounge
2
上午6:00 - 下午8:30
星期一
上午6:00 - 下午8:30
星期二
上午6:00 - 下午8:30
星期三
上午6:00 - 下午8:30
星期四
上午6:00 - 下午8:30
星期五
上午6:00 - 下午8:30
星期六
上午6:00 - 下午8:30
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上午6:00 - 下午8:30
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2.0
151 条点评
极佳
12
非常好
17
一般
28
较差
27
很糟糕
67
这些点评是从原始语言自动翻译而来的。
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Rossella D
87 条分享
2024年8月 • 好友
It was an amazing experience!
First of all difficult to reach, very far from every point.
Outdated furniture, archaic carpet and boiserie march and hygiene TOTALLY ABSENT. Suddenly two MICE appeared (one after the other) and the staff was not at all distracted by the call to attention after seeing the first. When the second appeared a few centimeters from my legs after my disgusting screams they took action closing it...I hope forever!
It makes you shiver and in any case beyond this few were the snacks to refresh yourself but perhaps better this way because I dare not imagine the places of preparation of the same.
Rating negative numbers!!!!
First of all difficult to reach, very far from every point.
Outdated furniture, archaic carpet and boiserie march and hygiene TOTALLY ABSENT. Suddenly two MICE appeared (one after the other) and the staff was not at all distracted by the call to attention after seeing the first. When the second appeared a few centimeters from my legs after my disgusting screams they took action closing it...I hope forever!
It makes you shiver and in any case beyond this few were the snacks to refresh yourself but perhaps better this way because I dare not imagine the places of preparation of the same.
Rating negative numbers!!!!
撰写日期:2024年9月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Gisa
德国阿沙芬堡291 条分享
2024年5月 • 家庭
No good lounge in all areas and not recommended. It is not clean, very worn and the quality of the food really poor. A lounge is supposed to be a place to feel good, relax or look forward to a holiday. You can completely forget that here
撰写日期:2024年9月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Clara A
葡萄牙里斯本25 条分享
2024年8月 • 独自旅游
Anyone who goes out of their way to NOT provide the service you've paid for deserves to be flagged.
I presented myself at LuxxLounge earlier today with a fully up-and-running Priority Pass membership, and it gave an error message when scanned by the lounge's scanner.
The manager at the lounge basically told me i couldnt access the lounge, despite showing her my pass validity, which goes until June 2025. I ended up paying €35 euros to access the lounge, only to later find out that the same manager had manually entered the membership details for another Priority Pass member, letting him in for free... something she did not offer me.
So I went back to reception to make this request, asking her to manually enter my details into her system. She did so and just told me it declined, without even showing me the screen (its a small portative device, the size of a card payment device, she could easily have showed me).
As if this didnt suffice, the internet did not work at the lounge.
The space was dirty and crowded but I suppose that's no different most other lounges.
I really hope this manager is held accountable. The lounge is in a pitiful state and the overall experience was frankly appalling.
I presented myself at LuxxLounge earlier today with a fully up-and-running Priority Pass membership, and it gave an error message when scanned by the lounge's scanner.
The manager at the lounge basically told me i couldnt access the lounge, despite showing her my pass validity, which goes until June 2025. I ended up paying €35 euros to access the lounge, only to later find out that the same manager had manually entered the membership details for another Priority Pass member, letting him in for free... something she did not offer me.
So I went back to reception to make this request, asking her to manually enter my details into her system. She did so and just told me it declined, without even showing me the screen (its a small portative device, the size of a card payment device, she could easily have showed me).
As if this didnt suffice, the internet did not work at the lounge.
The space was dirty and crowded but I suppose that's no different most other lounges.
I really hope this manager is held accountable. The lounge is in a pitiful state and the overall experience was frankly appalling.
撰写日期:2024年8月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tatjana S
挪威卑尔根10 条分享
2024年7月 • 家庭
Good food and nice premises. Nice staff.
Good selection of food; different dishes . Own snop buffet for the kids. Recommended. 4 stars . ⁇
Good selection of food; different dishes . Own snop buffet for the kids. Recommended. 4 stars . ⁇
撰写日期:2024年8月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Chris
德国海德尔堡14 条分享
2024年8月 • 夫妻情侣
Unfortunately, my stay at the Luxxx Lounge was a disappointment, which is reflected in my review of one star.
撰写日期:2024年8月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Moon43210
保加利亚索非亚21 条分享
2024年8月 • 夫妻情侣
Worn down, dirty lounge with limited seating, bad quality and extremely limited food offering, watered down coffee. Bathrooms and toilets - warn down and not very clean.
Even if you are getting it for free - stay out in the terminal, don‘t waste your time in this „lounge“.
Even if you are getting it for free - stay out in the terminal, don‘t waste your time in this „lounge“.
撰写日期:2024年8月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Gilles
阿联酋阿布扎比16 条分享
2024年7月 • 独自旅游
I went to this lounge as it is the only one you can access without being Lufthansa premium traveler.
First it is before security which is not very convenient.
In addition, it is terribly outdated, worn out and dirty. Food is limited to strict minimum.
If you have a free pass (as I’ve got) it is acceptable otherwise don’t spend your money on this.
First it is before security which is not very convenient.
In addition, it is terribly outdated, worn out and dirty. Food is limited to strict minimum.
If you have a free pass (as I’ve got) it is acceptable otherwise don’t spend your money on this.
撰写日期:2024年7月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Francesco82ita
比利时布鲁塞尔179 条分享
2024年7月 • 独自旅游
By far the worst Louge I have visited in my life. Food was really basic and the quality low, old furnitures, impossible to find a place to sit, only a few plugs. Concerning the passengers… I cannot define them, one guy took off his shoes and put his feet on the coffee table. Disgusting, never ever again!
撰写日期:2024年7月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Manuella W
1 条分享
2024年6月 • 独自旅游
Extremely hostile receptionist service on the afternoon of 27/06/2024. Sad experience I will report to my credit card.
撰写日期:2024年6月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Are you located in the schengen or non-schengen side of Terminal 1?
撰写日期:2022年2月8日
Hi Luxx Lounge, we will be arriving at Terminal 1 on Xmas day's morning at 7am and leaving to Cairo at 1pm. Will you be open on Xmas day? If we want to go to the lounge, do we need to go through immigration and customs? Is there any COVID restriction using the lounge. We will be using our Prior Pass to access the lounge. Thank you
撰写日期:2020年11月16日
Can I use the lounge on arrival? We are staying in Frankfurt. I have a priority pass.
撰写日期:2019年11月23日
LuxxLounge GmbH
德国法兰克福
Dear we_out,
thanks for your question. Yes, you also may use our lounge on arrival with the priority pass.
Kind regards,
Your LuxxLounge Team
撰写日期:2019年11月23日
Hello. I am a P.P member. I want to get to luxx lounge after arrivaing at Frankfurt airport. Can I access the lounge at no extra charge without a bording pass for the day’s departure?
撰写日期:2019年7月13日
LuxxLounge GmbH
德国法兰克福
Dear dkelf1103,
you can enter the lounge with your pp card even when you are arriving. If there is a charge for you by using the pp card, is depending on your conditions.
Please do not hesitate to contact us again for further questions.
Kind regards
Your LuxxLounge Team
撰写日期:2019年7月21日
Hallo, weis jemand wieviel ein 4 jähriges Kind in der Lounge zahlt?
撰写日期:2019年7月5日
LuxxLounge GmbH
德国法兰克福
Guten Tag Marco201081,
Kinder zwischen 2 und 4 zahlen €15,00 für bis zu drei Stunden.
Mit freundlichen Grüßen
Ihr LuxxLounge Team
撰写日期:2019年7月21日
I'm travelling from the UK to Vancouver via Frankfurt on Lufthansa. If I book this lounge, do I need to go through security to get to it ( it's landslide I believe), then back through security to go airside to get my next flight?
I'm British, but and wife is Canadian.
Thanks
Glyn
撰写日期:2017年3月30日
Yes you will have to, so your wife may need a visa to visit this!
撰写日期:2017年4月26日
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