Hi, we booked to do the Via Francigena walk to Rome in early 2020. we were really looking forward to walking through Italy again. Then, Covid struck. Since then we have no end of problems, Ryanair, lockdowns, flight restrictions, just like a lot of people. We've tried several times to phone your office but can never get to speak to a human being. We were issued with a Credit Note, but really we just all want a refund as circumstances have changed for people in the group. How can we get our Refund?
Thanks, stay safe
Gerard
PP Margaret Orio